What about tix purchased with miles?
Mar 14, 2020, 12:54 pm
#1
Original Poster
Join Date: Jun 2005
Programs: CONTINENTAL ONE PASS
Posts: 65
What about tix purchased with miles?
I'm thinking about booking a flight to Las Vegas from NYC for travel in mid-April. What are my options for cancelling, under the new rules, if the casinos close?
Would I get my miles redeposited without a fee? My taxes refunded?
Also, am I crazy for even contemplating the trip? I just feel that I'm going need to get away from NYC after a month of isolating and working from home.
Thank you in advance for your thoughtful advise.
Jim
Would I get my miles redeposited without a fee? My taxes refunded?
Also, am I crazy for even contemplating the trip? I just feel that I'm going need to get away from NYC after a month of isolating and working from home.
Thank you in advance for your thoughtful advise.
Jim
Mar 15, 2020, 5:15 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,021
8. What if I paid in miles?
The same rules apply whether a flight is booked with cash or miles. For award flights that qualify for a change fee waiver (including travel dates in March or April 2020, or tickets purchased in March 2020), we are also waiving the mile redeposit fee.
Last edited by xliioper; Mar 15, 2020 at 5:26 pm
Mar 16, 2020, 9:32 am
#4
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 488
Yes, same rules apply to award tickets (including BE awards). It's in the FAQ's. Some crazy values out there. There are roundtrip DTW-SAN/LAX awards for 8K roundtrip. Award level good through May 20th with 21-day advance purchase. It's rare to see good award deals out of the hubs.
8. What if I paid in miles?
The same rules apply whether a flight is booked with cash or miles. For award flights that qualify for a change fee waiver (including travel dates in March or April 2020, or tickets purchased in March 2020), we are also waiving the mile redeposit fee.
8. What if I paid in miles?
The same rules apply whether a flight is booked with cash or miles. For award flights that qualify for a change fee waiver (including travel dates in March or April 2020, or tickets purchased in March 2020), we are also waiving the mile redeposit fee.
Mar 16, 2020, 11:07 am
#5
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,194
Technically I already get waived award fees, but I can confirm the process worked the exact same for my award trip that I moved from next week to August. I had to pay the fare difference (in miles) and was refunded the small tax difference. The Phone agent had to get a bit creative by canceling/redepositing first, though.
My only regret is that she couldn't get me on my top 2 flight choices for our new dates (mileage availability or significantly higher taxes). I feel like it would have been nice to allow us a straight swap, seeing as my flights to Europe and on to India are not allowed at all right now.
My only regret is that she couldn't get me on my top 2 flight choices for our new dates (mileage availability or significantly higher taxes). I feel like it would have been nice to allow us a straight swap, seeing as my flights to Europe and on to India are not allowed at all right now.
Mar 18, 2020, 11:50 am
#8
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,194
Mar 18, 2020, 11:56 am
#9
Join Date: Mar 2016
Location: SE MI
Programs: DL SM, DL Amex Plat, Hilton Silver
Posts: 247
Thank you, is there somewhere that would have this written in stone? It makes sense to me but I don't trust the system to work properly. Yes one RT C+ award ticket w/ mileage upgrade to F.
Mar 18, 2020, 12:31 pm
#10
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,194
Mar 18, 2020, 1:12 pm
#11
Join Date: Mar 2016
Location: SE MI
Programs: DL SM, DL Amex Plat, Hilton Silver
Posts: 247
news.delta.com is a good source for any official updates.
Mar 18, 2020, 1:30 pm
#12
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,194
If it's a RT that starts in April, then you're fine. If you booked separate OW flights, then it may be harder to change the return leg (though they'd probably be sympathetic, but I wouldn't hold them to it).
Mar 18, 2020, 1:44 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,021
When to Call
If your form of payment used included SkyMiles Companion Certificates, combination of cash and miles, upgrade using miles or certificates.
Mar 19, 2020, 6:07 am
#14
Join Date: Mar 2016
Location: SE MI
Programs: DL SM, DL Amex Plat, Hilton Silver
Posts: 247
Taking the FCM offer will almost certainly make things more difficult (since it doesn't involve a ticket re-issue and FCM offers don't permit changes). This is going to require a call no matter how you slice it -- https://www.delta.com/us/en/advisories/other-alerts/coronavirus-travel-updates
When to Call
If your form of payment used included SkyMiles Companion Certificates, combination of cash and miles, upgrade using miles or certificates.
When to Call
If your form of payment used included SkyMiles Companion Certificates, combination of cash and miles, upgrade using miles or certificates.