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Unable to check in for flights to Japan on DL

Unable to check in for flights to Japan on DL

Old Feb 13, 20, 11:13 am
Original Poster
Join Date: Jul 2013
Location: New York City
Programs: Delta Platinum
Posts: 90
Unable to check in for flights to Japan on DL


3 of us are travelling to Japan tomorrow and our check in won't work on any of us. We have 2 different PNR's.

I called Delta and they said "visa/entry restrictions" ... japan is 90 days visa free on a US passport, and the entire round-trip is booked DL, so they can definitely see the return.

I asked upon landing today since I was already at the departure airport for tomorrow, and they said "they're probably going to ask you if you've been to China"

It makes sense sure, since Japan is a big transit point... but I just want to see has anyone else recently been successful with check-in in for Japan flights on Delta?
Want to make sure we're not the only ones being flagged...
dbernard2000 is offline  
Old Feb 13, 20, 11:49 am
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 11,076
TIMATIC has been updated with the entry restriction, so I would assume it's just standard:

Information as of  13FEB20 / 1748 UTC
National USA (US)               /Embarkation USA (US)
Destination Japan (JP)
Japan (JP)

Passport required.
- Passports and other documents accepted for entry must be
valid on arrival.
Admission and Transit Restrictions:
- Passengers who have been in the Hubei Province or Zhejiang
Province (China People's Rep.) in the past 14 days are not
allowed to enter Japan.
- This does not apply to spouses or children of nationals of
findark is online now  
Old Feb 13, 20, 12:01 pm
Join Date: Aug 2015
Location: Atlanta
Programs: HH-Diamond, IHG-Plat, DL-DM, PnF Plat, Kroger +
Posts: 462
I'm going to Japan in March. Will be booking my flight today. Hope things don't change.
Eddie98 is offline  

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