360 on Upgrade List
Feb 12, 2020, 6:13 pm
#1
Original Poster
Join Date: May 2014
Programs: Delta DM 360, Marriott Ambassador
Posts: 67
360 on Upgrade List
I'm a DM and first time 360. I am on a domestic flight tomorrow out of MSP and am 3rd on the UG list. Is it safe to assume that the 2 above me are also 360s or on a RUC or something else? Just curious as I figured as a 360 I would top most domestic flights. Appreciate any insights
Feb 12, 2020, 7:20 pm
#3
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,310
I'm a DM and first time 360. I am on a domestic flight tomorrow out of MSP and am 3rd on the UG list. Is it safe to assume that the 2 above me are also 360s or on a RUC or something else? Just curious as I figured as a 360 I would top most domestic flights. Appreciate any insights
Feb 12, 2020, 8:36 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I'm a DM and first time 360. I am on a domestic flight tomorrow out of MSP and am 3rd on the UG list. Is it safe to assume that the 2 above me are also 360s or on a RUC or something else? Just curious as I figured as a 360 I would top most domestic flights. Appreciate any insights
Feb 12, 2020, 9:38 pm
#6
Original Poster
Join Date: May 2014
Programs: Delta DM 360, Marriott Ambassador
Posts: 67
Feb 13, 2020, 6:59 am
#7
Original Poster
Join Date: May 2014
Programs: Delta DM 360, Marriott Ambassador
Posts: 67
They actually do tell us that and I confirmed last night on the 360 line. Looks like its a combo of another 360 with a tie breaker and 2 RUCs.
Feb 13, 2020, 7:16 am
#8
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
I have personally been above a 360 on the upgrade list before without using a RUC (I had a Reserve card, he didn't). This was about a year ago. It's possible something has changed, but I have seen zero evidence that 360s have higher upgrade priority.
Feb 13, 2020, 7:54 am
#9
Join Date: Apr 2006
Location: New York
Programs: SPG LT Gold, DL PM 1MM
Posts: 692
What do they actually say? I believe the line is "highest upgrade priority".. which is true, it is the highest along with all other Diamonds.
I have personally been above a 360 on the upgrade list before without using a RUC (I had a Reserve card, he didn't). This was about a year ago. It's possible something has changed, but I have seen zero evidence that 360s have higher upgrade priority.
I have personally been above a 360 on the upgrade list before without using a RUC (I had a Reserve card, he didn't). This was about a year ago. It's possible something has changed, but I have seen zero evidence that 360s have higher upgrade priority.
Feb 13, 2020, 8:57 am
#10
Join Date: Mar 2015
Location: Home
Posts: 469
I take that with a good amount of salt. probably a 'false' 360, or someone who got added late to the flight and - not very unusual - delta upgrade glitch caught them out
Feb 13, 2020, 9:01 am
#11
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
What do they actually say? I believe the line is "highest upgrade priority".. which is true, it is the highest along with all other Diamonds.
I have personally been above a 360 on the upgrade list before without using a RUC (I had a Reserve card, he didn't). This was about a year ago. It's possible something has changed, but I have seen zero evidence that 360s have higher upgrade priority.
I have personally been above a 360 on the upgrade list before without using a RUC (I had a Reserve card, he didn't). This was about a year ago. It's possible something has changed, but I have seen zero evidence that 360s have higher upgrade priority.
Feb 13, 2020, 9:14 am
#12
Original Poster
Join Date: May 2014
Programs: Delta DM 360, Marriott Ambassador
Posts: 67
After talking to a manager on the 360 line she confirmed that 360's are put above all DM's and the card is only a tie breaker for other 360's. The reserve card is a high tie breaker between DM's with all other things among them being equal (fare class, etc..), but would not put a DM above a 360 on the UG list. She also confirmed that a RUC would put someone above a 360 and she confirmed that is the case with the specific flight I am on today.
Feb 13, 2020, 9:23 am
#13
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Delta's upgrade system seems to be super glitchy, with incorrect priority reported all of the time on FT. It could simply be that. I've been able to call in before and point out a problem and had an upgrade forced by a supervisor.
Feb 13, 2020, 9:47 am
#15
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
If all of that is true then that is good to know - it makes 360 slightly less worthless. Doesn't impact me though as even if I moved my United J spend I'd still be at only $50-60K annual spend which doesn't get close to sniffing 360 out of Atlanta.
Is this a recent change? My colleague was definitely not a fake 360 when this occurred - he had been commuting weekly from ATL to LHR weekly the year before and probably had around $150K in spend. Again, it was about a year ago. We were both on H fares, ATL-PDX. Perhaps it was an upgrade glitch.
Is this a recent change? My colleague was definitely not a fake 360 when this occurred - he had been commuting weekly from ATL to LHR weekly the year before and probably had around $150K in spend. Again, it was about a year ago. We were both on H fares, ATL-PDX. Perhaps it was an upgrade glitch.