Last edit by: ryandc99
The following two links are updated daily:
Other Discussions on FlyerTalk Pertaining to the 2019 Novel Coronavirus, which is now also known as COVID-2019:
IATA international transit / arrival policies re: Wuhan 2019-nCoV
WHO Coronavirus disease (COVID-2019) situation reports
Other Discussions on FlyerTalk Pertaining to the 2019 Novel Coronavirus, which is now also known as COVID-2019:
- Corona Virus China forum
- Wuhan coronavirus outbreak — worries as it spread to HK & beyond Hong Kong and Macau
- Coronavirus impact in Japan Japan forum
- The South Korea COVID-19 thread Korea forum
- Coronavirus-thoughts-international-domestic-travel-consolidated.html TravelBuzz
- Airline capacity reductions in response to Wuhan coronavirus TravelBuzz
- Which longhaul routes to/from China will be cut by end of Q1 2020? TravelBuzz
- Coronavirus epidemic, worries for China/ Global GDP OmniPR forum
- BA to China - Coronavirus British Airways | Executive Club forum
- coronavirus travel waiver Air Canada | Aeroplan forum
- Travel Waivers - China Coronavirus - UA Suspends PEK,PVG,CTU - 6 Feb - 28 March 2020 United Airlines | MileagePlus forum
- Corona virus: How will LH handle tickets to China [waiver in place till 28MAR20] Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More forum
- Alaska disappointing handling over an award ticket regarding viral outbreak in china Alaska Airlines | Mileage Plan forum
- Finnair China travel waivers?? Finnair | Finnair Plus forum
- Coronavirus Ticket Change Policy? Malaysia Airlines | Enrich
- Coronavirus - Emirates Emirates | Skywards
- AA China Coronavirus paid & award flights cancellation / change questions American Airlines | AAdvantage
- Does AFKL suspend flights to Mainland China? Air France, KLM, and Other Partners | Flying Blue
- SAS stops all direct flights to mainland China SAS | EuroBonus
- Coronavirus waivers Singapore Airlines | KrisFlyer
- IB halts flights to China due to CoronaVirus [29/01/2020] Iberia Airlines | Iberia Plus
- Coronavirus Waivers? Virgin Atlantic Airways | Flying Club
- Coronavirus + NH All Nippon Airways | ANA Mileage Club
- Wuhan Coronavirus travel waiver / service change Japan Airlines | JAL Mileage Bank
- Wuhan coronavirus - effect on Cathay Pacific Cathay Pacific | Marco Polo Club
- Coronavirus - Air China offers full refunds Other Asian, Australian, and South Pacific Airlines
- China Southern travel-waiver corona-virus Other Asian, Australian, and South Pacific Airlines
- Hainan Airlines (HU) Travel Waiver for 2019-nCoV? Other Asian, Australian, and South Pacific Airlines
- NZ Suspends PVG service - till 29 March Air New Zealand | Air Points
- THAI reduces flights to/from Mainland China 08Feb - 28Mar Thai Airways | Royal Orchid Plus
- QANTAS suspends services to China from Feb 9 Qantas | Frequent Flyer
- DL Coronavirus Waiver // Suspension of China flights due to Corona Virus Delta Air Lines / SkyMiles
- BR Adjusts Service/Schedule Due to Coronavirus Outbreak Eva Air / Infinity MileageLands
- Turkish Airlines Suspends Service to China until February 09 Turkish Airlines | Miles&Smiles
- Cancellation of Bookings Due to Corona Virus Accor / ALL (Accor Live Limitless)
DL Corona Virus-COVID-19 / Operational Impact
#706
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,310
I can’t believe that people actually think the mask will prevent people from getting the virus. The CDC says only to wear mask when you are personally sick to prevent you from coughing/sneezing the germs onto anyone else.
#707
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
My partner is in BOM now. Had a seat on the "last" flight from BOM-JFK (see above: "Delta will also temporarily suspend service between New York-JFK and Mumbai starting Tuesday, March 17. The last flight from New York-JFK to Mumbai will operate Saturday, March 14. The last flight from Mumbai to New York-JFK will operate Monday, March 16.")
However, DL has cancelled tonights JFK-BOM flight, even though the above announcement said tonight would be the last flight. Which means that there will be no plane for my partner's 12:05am flight Monday morning. Now he's been rescheduled onto DL 9930, For Tuesday 3/17 at the same time. The normal DL flight has already been cancelled.
He can't connect anywhere in Europe, due to his Indian Visa.
I wonder if he can get through to DL to switch to a Middle Eastern airline, or Singapore Air, etc?
How is Delta reaccommodating people? Will they put a pax onto a non-partner airline?
Finally, Partner is Platinum if that helps......
Thoughts?
Thanks
However, DL has cancelled tonights JFK-BOM flight, even though the above announcement said tonight would be the last flight. Which means that there will be no plane for my partner's 12:05am flight Monday morning. Now he's been rescheduled onto DL 9930, For Tuesday 3/17 at the same time. The normal DL flight has already been cancelled.
He can't connect anywhere in Europe, due to his Indian Visa.
I wonder if he can get through to DL to switch to a Middle Eastern airline, or Singapore Air, etc?
How is Delta reaccommodating people? Will they put a pax onto a non-partner airline?
Finally, Partner is Platinum if that helps......
Thoughts?
Thanks
Honestly though, if he can afford it, the walk up fare for BOM - JFK on EK for Sunday looks like it's ~$675, I would grab that and just take a refund from DL on the return flight to get back to the States
#708
#709
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,514
Can he connect in LHR (I know you excluded Europe but unclear if you are including UK in that). If LHR is an option, VS looks like they are operating LHR - BOM and BOM - LHR, could try and get on the VS flights before the UK ban takes hold.
Honestly though, if he can afford it, the walk up fare for BOM - JFK on EK for Sunday looks like it's ~$675, I would grab that and just take a refund from DL on the return flight to get back to the States
Honestly though, if he can afford it, the walk up fare for BOM - JFK on EK for Sunday looks like it's ~$675, I would grab that and just take a refund from DL on the return flight to get back to the States
So, he's hoping for a nonstop on UA or AI, or on MEA (Etihad, Emirates, Qatar). Work is paying, so something will get figured out-- but does anyone have data on how DL is accommodating?
#710
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Starting Monday, UK and Ireland have been added to the no fly list, only US citizens allowed. He's got an Indian passport but lives in the US, on a work visa, so doesn't want to even try to deal with that.
So, he's hoping for a nonstop on UA or AI, or on MEA (Etihad, Emirates, Qatar). Work is paying, so something will get figured out-- but does anyone have data on how DL is accommodating?
So, he's hoping for a nonstop on UA or AI, or on MEA (Etihad, Emirates, Qatar). Work is paying, so something will get figured out-- but does anyone have data on how DL is accommodating?
If the reason you haven't called yet is wait times, try calling the Singapore reservations number and explain your situation and ask for what you want (with a couple backups) and see what they can do.
#711
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,514
I don't have any information on how Delta has accommodated the BOM flight changes, but what are you looking for? Do they want to fly out before Tuesday?
If the reason you haven't called yet is wait times, try calling the Singapore reservations number and explain your situation and ask for what you want (with a couple backups) and see what they can do.
If the reason you haven't called yet is wait times, try calling the Singapore reservations number and explain your situation and ask for what you want (with a couple backups) and see what they can do.
The wait time was only 30 min for Platinum at 11pm CST, not bad.
He is going to try via his corporate travel agency, since the first agent at DL didn't see "anything else" available... but for me, I'm wondering if he feeds the agent UA/AI/SQ flight numbers maybe the agent can book something, if the corporate agent can't do anything.
#712
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
What do you want DL “to-do”??? If he’s traveling for work, get his corporate travel agent to book something else and just cancel/refund his DL ticket.
I doubt DL is going to endorse him over to someone else if they are still operating the flight on Tuesday.
His best bet is to take the VS flight and connect on from London. The latest guidance says that should work if he takes the VS flight leaving BOM today (Sunday) and connects immediately to the US.
Also as noted in my OP the walk up fare for the EK flight tonight (Sunday) in Y is $650. Book that and deal with the cancel / refund from DL down the line. This isn’t a normal situation, take what gets him home and deal with the ramifications later, especially if traveling for business and expensing out. Who cares if it’s Y or not the ideal option, take what gets him confirmed back here and deal with the rest later.
I doubt DL is going to endorse him over to someone else if they are still operating the flight on Tuesday.
His best bet is to take the VS flight and connect on from London. The latest guidance says that should work if he takes the VS flight leaving BOM today (Sunday) and connects immediately to the US.
Also as noted in my OP the walk up fare for the EK flight tonight (Sunday) in Y is $650. Book that and deal with the cancel / refund from DL down the line. This isn’t a normal situation, take what gets him home and deal with the ramifications later, especially if traveling for business and expensing out. Who cares if it’s Y or not the ideal option, take what gets him confirmed back here and deal with the rest later.
#713
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,514
What do you want DL “to-do”??? If he’s traveling for work, get his corporate travel agent to book something else and just cancel/refund his DL ticket.
I doubt DL is going to endorse him over to someone else if they are still operating the flight on Tuesday.
His best bet is to take the VS flight and connect on from London. The latest guidance says that should work if he takes the VS flight leaving BOM today (Sunday) and connects immediately to the US.
Also as noted in my OP the walk up fare for the EK flight tonight (Sunday) in Y is $650. Book that and deal with the cancel / refund from DL down the line. This isn’t a normal situation, take what gets him home and deal with the ramifications later, especially if traveling for business and expensing out. Who cares if it’s Y or not the ideal option, take what gets him confirmed back here and deal with the rest later.
I doubt DL is going to endorse him over to someone else if they are still operating the flight on Tuesday.
His best bet is to take the VS flight and connect on from London. The latest guidance says that should work if he takes the VS flight leaving BOM today (Sunday) and connects immediately to the US.
Also as noted in my OP the walk up fare for the EK flight tonight (Sunday) in Y is $650. Book that and deal with the cancel / refund from DL down the line. This isn’t a normal situation, take what gets him home and deal with the ramifications later, especially if traveling for business and expensing out. Who cares if it’s Y or not the ideal option, take what gets him confirmed back here and deal with the rest later.
He had been on hold with his travel agent, who was able to get him onto the UA nonstop. When I posted the above, the UA nonstop had no seats for sale, but "luckily" (?) there are lots of cancellations so he'll get a seat.
Any recommendations going via Europe that you offered-- I'd already said upthread that there are other immigration issues (not related to Coronavirus) that often require Indian nationals with valid US work visas to get a European transit visa even just for intl-to-intl within Europe. Doing this last minute makes that a challenge.
So, he was looking for a non- KL/AF/VS option. Since DL has no Middle East partners and their Asian partners are nearly all in countries with Coronavirus issues (China/Korea), there really aren't other options.
He should be able to get a refund for his DL ticket. I am thinking he might be able to get ORC too, since his original flight was cancelled. We'll see about that.
#714
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Uhhh "to do" would be yes to endorse over to another carrier, since his original flight's been cancelled, and the reacommodation flight is 24+ hours later.
He had been on hold with his travel agent, who was able to get him onto the UA nonstop. When I posted the above, the UA nonstop had no seats for sale, but "luckily" (?) there are lots of cancellations so he'll get a seat.
Any recommendations going via Europe that you offered-- I'd already said upthread that there are other immigration issues (not related to Coronavirus) that often require Indian nationals with valid US work visas to get a European transit visa even just for intl-to-intl within Europe. Doing this last minute makes that a challenge.
So, he was looking for a non- KL/AF/VS option. Since DL has no Middle East partners and their Asian partners are nearly all in countries with Coronavirus issues (China/Korea), there really aren't other options.
He should be able to get a refund for his DL ticket. I am thinking he might be able to get ORC too, since his original flight was cancelled. We'll see about that.
He had been on hold with his travel agent, who was able to get him onto the UA nonstop. When I posted the above, the UA nonstop had no seats for sale, but "luckily" (?) there are lots of cancellations so he'll get a seat.
Any recommendations going via Europe that you offered-- I'd already said upthread that there are other immigration issues (not related to Coronavirus) that often require Indian nationals with valid US work visas to get a European transit visa even just for intl-to-intl within Europe. Doing this last minute makes that a challenge.
So, he was looking for a non- KL/AF/VS option. Since DL has no Middle East partners and their Asian partners are nearly all in countries with Coronavirus issues (China/Korea), there really aren't other options.
He should be able to get a refund for his DL ticket. I am thinking he might be able to get ORC too, since his original flight was cancelled. We'll see about that.
#715
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,847
The CDC isn't God. I personally wouldn't listen to anything they or the WHO say, since they've both been a complete failure There are studies to suggest otherwise, and all masks aren't equal. Not here to debate, because if people don't want to wear a mask or people do who cares. Really, who cares? I'm for certain I don't.
#716
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
LOL
So I am a Nigerian prince.... if you send me $5,000 I will share my inheritance with you. Also I have this bridge for sale I think you will be interested in.
You know enough to know that is BS but we believe all the other things we find on the internet? But we won't believe the CDC or WHO?
#717
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,847
OK when will the madness end? So who should we listen to.... random things people link to on the internet?
LOL
So I am a Nigerian prince.... if you send me $5,000 I will share my inheritance with you. Also I have this bridge for sale I think you will be interested in.
You know enough to know that is BS but we believe all the other things we find on the internet? But we won't believe the CDC or WHO?
LOL
So I am a Nigerian prince.... if you send me $5,000 I will share my inheritance with you. Also I have this bridge for sale I think you will be interested in.
You know enough to know that is BS but we believe all the other things we find on the internet? But we won't believe the CDC or WHO?
I have a box full of these and gas filters for my P100. These do work. But those dollar store ones don't.
https://www.cdc.gov/niosh/npptl/topi.../respsars.html
#718
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
Your dearly beloved CDC recommends masks for coronavirus'
I have a box full of these and gas filters for my P100. These do work. But those dollar store ones don't.
https://www.cdc.gov/niosh/npptl/topi.../respsars.html
I have a box full of these and gas filters for my P100. These do work. But those dollar store ones don't.
https://www.cdc.gov/niosh/npptl/topi.../respsars.html
I was not arguing about effectiveness of weaning a mask or which mask. I am challenging the comment you made about disregarding CDC recommendations.
Perhaps you should donate the effective masks you have to local health care workers who actually need them. Unless of course you are a health care worker, which I doubt due to you blowing off CDC recommendations.
#719
Join Date: Mar 2018
Location: Mpls
Programs: DL DM Hilton Diamond National EE
Posts: 40
Had to call for two trips out of 4 booked. Return call on Diamond Line promised in 36 minutes, received in 26 minutes:
1. Canceling DEN-LAX on 3/17 was simple, though I had to acknowledge that it was due to COVID-19. Received credit, which is no issue considering my anticipated nearly weekly travel.
2. With schedule upload, my return flight (STL-DEN) on 4/11 has 'disappeared.' The agent said it was still operating, but blacked out from future bookings. She dug deeper and saw plenty of seats (shocker). At what point, will DL concede that the route has been suspended so that I can amend the entire booking? I'll have to change outbound based on uploaded schedule to make this trip work. Obviously, not urgent, but it crosses Easter weekend, so I'd rather be (more) proactive than usual with that trip.
1. Canceling DEN-LAX on 3/17 was simple, though I had to acknowledge that it was due to COVID-19. Received credit, which is no issue considering my anticipated nearly weekly travel.
2. With schedule upload, my return flight (STL-DEN) on 4/11 has 'disappeared.' The agent said it was still operating, but blacked out from future bookings. She dug deeper and saw plenty of seats (shocker). At what point, will DL concede that the route has been suspended so that I can amend the entire booking? I'll have to change outbound based on uploaded schedule to make this trip work. Obviously, not urgent, but it crosses Easter weekend, so I'd rather be (more) proactive than usual with that trip.
#720
Join Date: Dec 2003
Location: NYC
Posts: 6,433
DL is not allowing people who booked through a travel agent to make changes or ask for refunds unless they go through the TA. This is standard practice for all airlines, but is DL prohibited from allowing customers to make changes due to some legal or contractual restriction that means only a TA can deal with a TA booked ticket, at least until it goes to airport control?
Last edited by richarddd; Mar 15, 2020 at 12:20 pm