I had 561k miles stolen!!!

Old Dec 29, 19, 11:36 am
  #1  
Original Poster
 
Join Date: Dec 2019
Posts: 2
I had 561k miles stolen!!!

I had 561,000 miles used frauduantly on 12/23
tonyells is offline  
Old Dec 29, 19, 2:53 pm
  #2  
 
Join Date: Sep 2018
Location: Tacoma, WA
Programs: Delta Platinum Medallion, Bonvoy Gold, Hyatt Discoverist, Hertz President's Circle
Posts: 285
Originally Posted by tonyells View Post
I had 561,000 miles used frauduantly on 12/23
That sucks. Sounds like someone hacked your account and bought a one-way ATL-JNB flight in Delta One...

Last edited by Daitheflu84; Dec 29, 19 at 3:27 pm
Daitheflu84 is offline  
Old Dec 29, 19, 3:04 pm
  #3  
 
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,590
Originally Posted by tonyells View Post
I had 561,000 miles used frauduantly on 12/23
cool story bro. ^
Gabdawg and Tine Rod like this.
xolinlevh is offline  
Old Dec 29, 19, 3:20 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Silver / VS /IHG Spire & Ambassador
Posts: 11,506
So have you contacted DL?

What did they say? What did they advise you to do?
UKtravelbear is online now  
Old Dec 29, 19, 3:30 pm
  #5  
TTT
 
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 9,753
That stinks. Call Delta ASAP and report the fraud.

Wasn't there another thread this morning on someone's account getting hacked? It was a similar date and they thought the miles were used for a marketplace purchase. I can't find the thread now though.
TTT is offline  
Old Dec 29, 19, 5:02 pm
  #6  
Original Poster
 
Join Date: Dec 2019
Posts: 2
Originally Posted by UKtravelbear View Post
So have you contacted DL?

What did they say? What did they advise you to do?
They have not replied to my emails. Im sure they are busy with mid-west weather issues. I have already changed all my passwords. The points were used to buy gift cards.
tonyells is offline  
Old Dec 29, 19, 7:28 pm
  #7  
 
Join Date: Apr 2017
Location: MSP
Programs: DL GM, MR Gold, Hilton Gold, National Exec
Posts: 240
Originally Posted by tonyells View Post
They have not replied to my emails. Im sure they are busy with mid-west weather issues. I have already changed all my passwords. The points were used to buy gift cards.
I would call.
bloc0102 is offline  
Old Dec 29, 19, 7:48 pm
  #8  
Formerly known as scootr29
 
Join Date: Apr 2010
Posts: 664
Originally Posted by bloc0102 View Post
I would call.
Or contact them via Twitter
SSF556 is offline  
Old Dec 29, 19, 8:10 pm
  #9  
TTT
 
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 9,753
Originally Posted by bloc0102 View Post
I would call.
Yeah, this needs to be done in real time not via email. Call, Twitter, or chat.
pmarrsouth likes this.
TTT is offline  
Old Dec 29, 19, 9:52 pm
  #10  
 
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,217
Just call. Right away.
jrkmsp is offline  
Old Dec 30, 19, 1:24 am
  #11  
 
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 2,391
Your first thought should be to call
it does not matter how busy you think the airline is.
why you are posting on FT first makes no sense ?
yes members here have great insight but they do not have magic powers to get you back the missing miles.
bubbashow, nancypants and hhdl like this.
fotographer is offline  
Old Dec 30, 19, 6:58 am
  #12  
FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Plat, TR 7*, Marriott Tit, UA Gold
Posts: 11,272
Welcome to FT! Sorry you had this happen to you, and hope you can get some traction from DL on this quickly.

Originally Posted by tonyells View Post
I contacted Delta via telephone immediately after I saw the fraudulent activity.
You didn't say that originally though, you just posted a one-liner statement of fact without any further details.

Originally Posted by tonyells View Post
I posted on the thread because I thought maybe someone experienced the same issue.
If you're interested in some other threads with recent experiences:

Delta FF acct hacked, miles stolen & more

Skymiles account hacked, points drained

Originally Posted by bubbashow View Post
You will learn more about Delta and the ins and outs of their operations on these pages than anywhere else on earth.
... however the quality of help is often proportional to the amount of useful/relevant info provided by the questioner, and their attitude.
Zorak is offline  
Old Dec 30, 19, 9:36 am
  #13  
Moderator, Delta Skymiles and Mileage Run
 
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,014
there isn't much of value being contributed on this thread. If the OP would like to add additional information, I can re open, otherwise this thread is closed

ryandc99 Moderator Delta Air Lines
ekozie and becks1 like this.
ryandc99 is offline  

Thread Tools
Search this Thread
Search Engine: