Delta credit for inter island Hawaiian air flight
Dec 13, 2019, 2:19 pm
#1
Original Poster
Join Date: Dec 2014
Programs: Delta Diamond, Hyatt Globalist
Posts: 85
Delta credit for inter island Hawaiian air flight
I flew Hawaiian air from ogg to lih a few days ago. Weeks prior to the flight I call Hawaiian and added my delta FF# to the ticket and it’s printed on my boarding pass.
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?
Dec 13, 2019, 2:51 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
I flew Hawaiian air from ogg to lih a few days ago. Weeks prior to the flight I call Hawaiian and added my delta FF# to the ticket and it’s printed on my boarding pass.
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?
Dec 14, 2019, 7:32 am
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
Exactly, and DL is willing to give OP the courtesy of considering giving credit based on the receipt and boarding pass or using that information to contact the other airline rather than insisting that the OP needs to convince the other airline to send the information to DL. If OP has the receipt, I fail to see the complaint regarding DL having requested this document.
Dec 14, 2019, 7:39 am
#4
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,334
I flew Hawaiian air from ogg to lih a few days ago. Weeks prior to the flight I call Hawaiian and added my delta FF# to the ticket and it’s printed on my boarding pass.
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?
i haven’t received mileage credit for it yet so I reached out to delta twitter support.
They are saying they need to see a copy of my receipt to give me the credit. While I have the receipt I find it pretty ridiculous this is a requirement to get the credit when my FF# is attached to the pnr.
Anyone else has this experience before?