Cheap fare and health reasons?
Dec 4, 2019, 7:17 pm
#1
Original Poster
Join Date: Jun 2007
Posts: 1,406
Cheap fare and health reasons?
I booked a cheap fare on Delta
Due to health reasons considering not travelling
If I provide medical cert, will they not penalize me but let me travel later or return the fare to the source - I paid cash?
Due to health reasons considering not travelling
If I provide medical cert, will they not penalize me but let me travel later or return the fare to the source - I paid cash?
Dec 4, 2019, 8:24 pm
#3
Suspended
Join Date: Apr 2019
Location: JFK BOS LAX
Programs: DL Diamond; VS Gold; Uber Diamond
Posts: 199
If it’s in Basic Economy (E), I wouldn’t count on it. DL (and others) have a pretty hard-line stance on no changes.
If it’s a regular fare, you may likely have luck getting the change fee waived if you move to a new date. I wouldn’t count on them waiving any fare difference though.
With documentation, they may also be willing to cancel the flight without a penalty, but I’d imagine you’d get an e-credit rather than a refund to original form of payment.
Anything Delta does is a courtesy here; they’re not obligated to do anything.
If it’s a regular fare, you may likely have luck getting the change fee waived if you move to a new date. I wouldn’t count on them waiving any fare difference though.
With documentation, they may also be willing to cancel the flight without a penalty, but I’d imagine you’d get an e-credit rather than a refund to original form of payment.
Anything Delta does is a courtesy here; they’re not obligated to do anything.
Dec 4, 2019, 8:52 pm
#4
Join Date: Feb 2004
Location: LAS
Programs: DL PM, Honors Gold, Marriott Gold, AA Gold
Posts: 894
as a silver medallion I had a change fee waived for a funeral. I didn't have to provide any of the details since I was just moving an already-purchased flight and not a bereavement fare. they MAY have some compassion but YMMV
Dec 4, 2019, 9:37 pm
#5
Join Date: May 2018
Location: HPN, PVG, HLD
Programs: DL DM
Posts: 79
If it’s in Basic Economy (E), I wouldn’t count on it. DL (and others) have a pretty hard-line stance on no changes.
If it’s a regular fare, you may likely have luck getting the change fee waived if you move to a new date. I wouldn’t count on them waiving any fare difference though.
With documentation, they may also be willing to cancel the flight without a penalty, but I’d imagine you’d get an e-credit rather than a refund to original form of payment.
Anything Delta does is a courtesy here; they’re not obligated to do anything.
If it’s a regular fare, you may likely have luck getting the change fee waived if you move to a new date. I wouldn’t count on them waiving any fare difference though.
With documentation, they may also be willing to cancel the flight without a penalty, but I’d imagine you’d get an e-credit rather than a refund to original form of payment.
Anything Delta does is a courtesy here; they’re not obligated to do anything.
Dec 4, 2019, 11:55 pm
#6
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Delta has been very generous in allowing my friend to change two flights this year without charging the $200 change fee. One was his father's ticket when his dad became ill and had to stay with my friend longer; the other was when my friend had to move up a trip to check on his dad in another state. Both times there was no waiver of fare difference and neither were basic economy tickets.
So I think you have a pretty good chance of changing the dates without paying.
So I think you have a pretty good chance of changing the dates without paying.
Dec 5, 2019, 12:12 pm
#7
Join Date: Aug 2010
Location: JFK/LGA
Posts: 1,423
Granted this was on a regular economy ticket, not basic economy, but I had a relative diagnosed with cancer after purchasing a ticket. Since relative was going to take the trip anyway once doctor gave his blessing, agent cancelled without a change fee and issued a Delta credit good for one year. Unfortunately agent didn't process correctly although documented what agent was trying to do so a later agent was able to recreate what the intent was no questions asked plus waived any fees for booking via phone because didn't want to lose out on a fare since website was saying X number of tickets available and relative needed X number of seats.