Delta App 5.01 - Opinions

Old Nov 3, 19, 10:03 pm
  #76  
 
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Originally Posted by defrosted View Post
You would think so, but I have no idea how. I thought somewhere you can choose how to be contacted.
The email notification is better. App notification has an issue with timezone! I almost never get notified of my return codeshare flight from Asia until I land in the US. The app has some serious issue with managing timezones. Email, on the other hand, is very accurate though I really don't want more emails...
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Old Nov 4, 19, 12:52 am
  #77  
 
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Originally Posted by demkr View Post
Has anyone experienced problems checking in or viewing boarding pass on this new version? Extremely slow today.
I've had an issue where auto-checkin hasn't worked, but then when I reboot, I've successfully been checked in. Unfortunately, multiple times now, I've had the boarding pass viewable on my phone until T-60, at which point my phone says that it can't generate a boarding pass and I need to go to a kiosk or see a DL representative to get a boarding pass. I've now realized that I need to take a screenshot of the boarding pass to ensure it will still be viewable when I need it to be.
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Old Nov 4, 19, 2:59 pm
  #78  
 
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Originally Posted by steveholt View Post
I've had an issue where auto-checkin hasn't worked, but then when I reboot, I've successfully been checked in. Unfortunately, multiple times now, I've had the boarding pass viewable on my phone until T-60, at which point my phone says that it can't generate a boarding pass and I need to go to a kiosk or see a DL representative to get a boarding pass. I've now realized that I need to take a screenshot of the boarding pass to ensure it will still be viewable when I need it to be.
I think the auto check-in is only for DL-operated flights and that it does not involve any other carrier. If I have a codeshare flight, the app notification says my BP is ready but when in fact I am not even checked in. The notification is not a real-time real-status update, it's a timed notification based on your flight schedule. For me, the auto check-in at 24hr til is useless as they can be...
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Old Nov 4, 19, 3:14 pm
  #79  
 
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Originally Posted by steveholt View Post
I've had an issue where auto-checkin hasn't worked, but then when I reboot, I've successfully been checked in. Unfortunately, multiple times now, I've had the boarding pass viewable on my phone until T-60, at which point my phone says that it can't generate a boarding pass and I need to go to a kiosk or see a DL representative to get a boarding pass. I've now realized that I need to take a screenshot of the boarding pass to ensure it will still be viewable when I need it to be.
I think the auto check-in is only for DL-operated flights and that it does not involve any other carrier. If I have a codeshare flight, the app notification says my BP is ready but when in fact I am not even checked in. The notification is not a real-time real-status update, it's a timed notification based on your flight schedule. For me, the auto check-in at 24hr til is useless as they can be...
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Old Nov 4, 19, 3:54 pm
  #80  
 
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How do you turn on auto-checkin?
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Old Nov 4, 19, 5:06 pm
  #81  
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Originally Posted by richarddd View Post
How do you turn on auto-checkin?
I thought it couldnít be toggled
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Old Nov 4, 19, 7:09 pm
  #82  
 
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Originally Posted by Tine Rod View Post
I thought it couldnít be toggled
"Auto check-in is generally available to customers with domestic-only itineraries who already have a seat assignment or are auto-assigned a seat at check-in." https://news.delta.com/delta-introdu...elta-app-users

There's my problem - no recent domestic-only itineraries.
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Old Nov 4, 19, 7:33 pm
  #83  
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Originally Posted by richarddd View Post
"Auto check-in is generally available to customers with domestic-only itineraries who already have a seat assignment or are auto-assigned a seat at check-in." https://news.delta.com/delta-introdu...elta-app-users

There's my problem - no recent domestic-only itineraries.
Iíve auto checked in on all my international outbound trips . Returning however had been hit or miss. My seats are always confirmed.
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Old Nov 4, 19, 7:42 pm
  #84  
 
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Originally Posted by Tine Rod View Post
Iíve auto checked in on all my international outbound trips . Returning however had been hit or miss. My seats are always confirmed.
Interesting. I've flown a bunch of international recently and the app has never auto checked me in. Confirmed seats and verified passport. Plus the language I quoted seems to say it's only for domestic trips. I just get emails that it's time to check-in. I wonder what I'm doing wrong.
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Old Nov 5, 19, 5:18 am
  #85  
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Originally Posted by richarddd View Post
Interesting. I've flown a bunch of international recently and the app has never auto checked me in. Confirmed seats and verified passport. Plus the language I quoted seems to say it's only for domestic trips. I just get emails that it's time to check-in. I wonder what I'm doing wrong.
Correction to previous statement. Hit or miss on international return is with ability to check in on app at all, not auto check in.
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Old Nov 5, 19, 1:46 pm
  #86  
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To clarify, what DL advertises as "automatic check-in" is not actually automatic or automated. User intervention is still necessary to actually check in.

All the app does is give you a different prompt when you launch the app and are within T-24 - a box pops up, you click acknowledge, enter/confirm passport info if needed, and then are checked in. You still need to actually launch the app and go through the steps after you're in the check-in window.
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Old Nov 5, 19, 2:36 pm
  #87  
 
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Is meal pre-select available on the app yet?
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Old Nov 5, 19, 2:57 pm
  #88  
 
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Still hoping that they fix that damn seat map soon.
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Old Nov 5, 19, 3:06 pm
  #89  
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I didn't get boarding notifications on either of my two flights this past weekend.

I don't think I got any flight status notifications from the app, now that I think about it. I'm pretty sure I got the auto-check-in notification though, because I had a problem generating my boarding pass - turns out the app wasn't handling the daylight saving time change properly! (But I was able to get the BP at T-25h from the regular website...)

My app notifications are definitely enabled in iOS Settings, but I don't see anywhere in the Fly Delta app itself where you can enable/disable them.
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Old Nov 11, 19, 5:19 pm
  #90  
 
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Originally Posted by mnredfox View Post
Seat maps are a lot harder to understand, not as intuitive.

TSA agent complained how small the precheck logo was this am.

I’m not sure if I feel proud as a DM with a pink/fuschia screen. I’ll go back to my green KM screen.
Could precheck, sky priority or intl - verify passport be much smaller?

Remind me what "passport information verified by delta" in my profile means.
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