tight connection -will Delta cover overnight accommodations if I misconnect???
Sep 30, 2019, 8:43 pm
#1
Original Poster
Join Date: Feb 2008
Posts: 1,597
tight connection -will Delta cover overnight accommodations if I misconnect???
Have a 40 minute connection in Atlanta on the last flight of the day. If I misconnect (maybe due to a delayed inbound for whatever reason or sitting on the tarmac waiting to taxi to the gate, etc.), will Delta cover overnight accommodations? Platinum medallion.
Thanks.
Thanks.
Sep 30, 2019, 9:29 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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Depends on reason for delay and if inbound us from somewhere that would require it.
Sep 30, 2019, 9:32 pm
#3
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
That's tight, do you have trip delay insurance from your credit card?? I wouldn't count on Delta covering your expenses unless it's truly their fault.
Oct 1, 2019, 6:44 am
#4
Original Poster
Join Date: Feb 2008
Posts: 1,597
Oct 1, 2019, 7:26 am
#6
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Oct 1, 2019, 7:37 am
#7
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Join Date: Jul 2003
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If delay is weather/ATC related, they will likely only provide a discount voucher for a hotel. I've been turned down for a comp hotel in ATL as a DM for ATC related delay, so I doubt they will do anything for a Plat in these cases. Got a discount voucher for a Day's Inn, but decided to use some Radisson points for a Country Inn & Suites instead. I have points in several different hotel programs and consider those to be my "trip insurance" in these cases.
Oct 1, 2019, 7:59 am
#8
FlyerTalk Evangelist
Join Date: Sep 2003
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If delay is weather/ATC related, they will likely only provide a discount voucher for a hotel. I've been turned down for a comp hotel in ATL as a DM for ATC related delay, so I doubt they will do anything for a Plat in these cases. Got a discount voucher for a Day's Inn, but decided to use some Radisson points for a Country Inn & Suites instead. I have points in several different hotel programs and consider those to be my "trip insurance" in these cases.
Oct 1, 2019, 8:14 am
#9
Join Date: Feb 2019
Posts: 3,097
I've been offered hotel/voucher at least twice as a lowly DM, once for weather and once for "VIP movement" (Trump arriving at EWR to go to his Bedford NJ club) that caused a misconnect. Both times were in ATL, both times I stopped at the help desk just to get the distressed traveler amenity kit. I declined both since my company covers the cost anyway and requested they give mine to someone who really needs it (which in hindsight I doubt they did).
Oct 1, 2019, 8:18 am
#10
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,256
Given the runway work they've been doing lately, I'd ask to change the inbound in the next few days/weeks to an earlier flight if your schedule allows.
Oct 1, 2019, 8:31 am
#12
Join Date: Jun 2002
Location: Cleveland, OH USA
Posts: 454
I connect thru ATL every other week on the last flight of the night with a 46 minute connection. Always have to change terminals in ATL too. Unless you are sitting in the back of arriving plane you can make it if you hustle
Oct 1, 2019, 9:03 am
#14
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Join Date: Jul 2003
Posts: 23,015
DL agent should've provided voucher for hotel as a DM. I've gotten stuck overnight more times than I wish. DL in ATL has always given voucher regardless. In fact, ATL was where I was told they would do so for DM. Just got checks for three different hotel reimbursements that only 1 was in DL control. (I usually just book and seek reimbursement as I get to room quicker. No waiting for voucher to who knows where to be issued))
Oct 1, 2019, 9:27 am
#15
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
I've been offered hotel/voucher at least twice as a lowly DM, once for weather and once for "VIP movement" (Trump arriving at EWR to go to his Bedford NJ club) that caused a misconnect. Both times were in ATL, both times I stopped at the help desk just to get the distressed traveler amenity kit. I declined both since my company covers the cost anyway and requested they give mine to someone who really needs it (which in hindsight I doubt they did).
