Million Miler Upgrades
Aug 25, 2019, 1:32 pm
#16
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
Aug 25, 2019, 2:12 pm
#17
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
I’m pretty sure MM doesn’t play a role in upgrades. But it is recognized and often acknowledged and may get special treatment.
Once in a while ... for example a few years ago on an oversold DTW-NRT trip that I was hoping to use an expiring GUC for, the red coat accepted me as a volunteer, gave me the $1000 voucher, and rebooked me in FC to LAX and then D1 LAX-NRT.
Or returning to JFK from Europe and trying to get an earlier flight back LGA-DCA instead of waiting until 8 pm. I was willing to pay the cab, but the agent rebooked me and gave me a cab voucher to get to LGA.
Once in a while ... for example a few years ago on an oversold DTW-NRT trip that I was hoping to use an expiring GUC for, the red coat accepted me as a volunteer, gave me the $1000 voucher, and rebooked me in FC to LAX and then D1 LAX-NRT.
Or returning to JFK from Europe and trying to get an earlier flight back LGA-DCA instead of waiting until 8 pm. I was willing to pay the cab, but the agent rebooked me and gave me a cab voucher to get to LGA.
Aug 25, 2019, 11:19 pm
#19
Join Date: Jul 2015
Location: CHA
Programs: DL-DM (1.75MM), Bonvoy LifeTi, Hertz-PC
Posts: 618
My experience: MM does make a difference.
Mrs BHammy is also DM, but not MM like me.
Booking same itinerary:
- she has alphabetically superiority (no tier, but just throwing it in there)
- she has Amex spend
- she booked before me (with my booking moments later) (same fare class)
Yet, EVERY time, I clear before she does.
Called DM desk to verify Mrs Bhammy was properly coded for the upgrade, the confirmed yes. Asked if MM made a difference of me already clearing: "Oh, yes, that certainly makes a difference"
Although, there is no documentation to this policy, I believe that MM status does have an impact on priority upgrades.
In a couple years, Mrs Bhammy will have MM status, and we'll see then how things play out.
Mrs BHammy is also DM, but not MM like me.
Booking same itinerary:
- she has alphabetically superiority (no tier, but just throwing it in there)
- she has Amex spend
- she booked before me (with my booking moments later) (same fare class)
Yet, EVERY time, I clear before she does.
Called DM desk to verify Mrs Bhammy was properly coded for the upgrade, the confirmed yes. Asked if MM made a difference of me already clearing: "Oh, yes, that certainly makes a difference"
Although, there is no documentation to this policy, I believe that MM status does have an impact on priority upgrades.
In a couple years, Mrs Bhammy will have MM status, and we'll see then how things play out.
Aug 27, 2019, 11:29 pm
#20
Original Poster
Join Date: Aug 2005
Location: MSP
Programs: Delta Gold, Delta 1MM, Amtrak Guest Rewards, Marriott Titanium, Hilton Gold
Posts: 906
Update:
My upgraded LAX-MSP flight was one of the nicer in quite a while. But then I don't get upgraded to FC too frequently (usually #1 with 0 remaining or #27 with 0 remaining ) There were open seats in Comfort+ and over 70 seats free in the back (757-300). I am guessing a 5 pm Tuesday LAX-MSP flight is a good choice for a potential Gold upgrade, MM disregarded. Service from the MSP based crew was great.
PP
My upgraded LAX-MSP flight was one of the nicer in quite a while. But then I don't get upgraded to FC too frequently (usually #1 with 0 remaining or #27 with 0 remaining
) There were open seats in Comfort+ and over 70 seats free in the back (757-300). I am guessing a 5 pm Tuesday LAX-MSP flight is a good choice for a potential Gold upgrade, MM disregarded. Service from the MSP based crew was great. PP
Aug 28, 2019, 10:34 am
#21
Join Date: Apr 2016
Posts: 1,880
I know there has been a great deal of discussion on this forum regarding upgrade priority. As a recent MM, but only a Gold, I've gotten upgrades to FC three days before departure on my most recent flights. Granted, they are mid-week but the LAX-MSP upgrade has really surprised me. Does being a MM make a difference?
PP
PP
