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-   -   MSP Changes to TSA Checkpoints (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1983152-msp-changes-tsa-checkpoints.html)

CarmenOM Aug 15, 2019 3:02 pm

MSP Changes to TSA Checkpoints
 
MSP Airport is starting to replace the terrazzo floors in the TSA South Checkpoint area. This work is happening in sections and will continue through the end of the year.

Beginning on Monday, August 19, there will be changes to who can use each checkpoint:
  • NORTH CHECKPOINT: All standard travelers
  • SOUTH CHECKPOINT: All travelers with TSA Pre-Check and Clear Pre-Check, airport employees, and volunteers
It is my understanding that standard passengers who have CLEAR and/or SkyPriority (plus other airline elite status and First or Business tickets) but NOT PreCheck will have to use the North Checkpoint. Basically it’s South for PreCheck and airport staff, North for everyone else.

MSPeconomist Aug 15, 2019 3:41 pm

Will CLEAR still operate at North for those without PreCheck? Or will they be stuck waiting in the regular lines?

CarmenOM Aug 15, 2019 3:47 pm


Originally Posted by MSPeconomist (Post 31420678)
Will CLEAR still operate at North for those without PreCheck? Or will they be stuck waiting in the regular lines?

I’ve heard that there will be a CLEAR line at North. I’ll confirm Monday, when I plan to do a volunteer shift. But I’d say that anyone flying out on Monday morning should allow extra time just because there will be a certain amount of confusion and angry passengers.

Lux Flyer Aug 15, 2019 4:24 pm

So no precheck at all at the North checkpoint? So basically if flying from C, D, or E you get an extra walk across the airport mall?

jdrtravel Aug 15, 2019 4:59 pm

Ugh, I saw the headline and hoped that they were finally going to fix the stupid system they created.

Exiled in Express Aug 15, 2019 6:25 pm


Originally Posted by Lux Flyer (Post 31420816)
So no precheck at all at the North checkpoint? So basically if flying from C, D, or E you get an extra walk across the airport mall?

It seems a little discriminatory against all airlines that are not Delta, everyone else on E concourse and the AA overnights randomly on C and D. Though every time I have used Pre on the north it did seem under utilized compared to the regular line so I can see this change possibly increasing overall throughput.

mnbp Aug 15, 2019 6:59 pm


Originally Posted by Exiled in Express (Post 31421116)
It seems a little discriminatory against all airlines that are not Delta, everyone else on E concourse and the AA overnights randomly on C and D. Though every time I have used Pre on the north it did seem under utilized compared to the regular line so I can see this change possibly increasing overall throughput.

With the current checkpoint configuration at MSP, there is little alternative when the airport plans to replace the flooring underneath the South security checkpoint lanes. North has 10 lanes of security screening capacity - South has only 6 lanes. If half of those six lanes are out of service for several weeks - then the other half out of service for the same period - there seems little alternative to the planned configuration.

I have no idea what TSA will do - but if they operate their trained dogs during this period, they may choose to operate the entire North checkpoint as "Pre Lite" as is sometimes done during peak periods, so North might not be as bad as you might think.

CarmenOM Aug 15, 2019 8:29 pm


Originally Posted by Lux Flyer (Post 31420816)
So no precheck at all at the North checkpoint? So basically if flying from C, D, or E you get an extra walk across the airport mall?

Correct.

MSPeconomist Aug 15, 2019 9:55 pm


Originally Posted by CarmenOM (Post 31421425)


Correct.

Or you go through a regular (nonPreheck) lane, with or without CLEAR. There's no requirement that if PreCheck appears on your boarding pass, you must use a PreCheck lane.

CarmenOM Aug 15, 2019 10:11 pm


Originally Posted by MSPeconomist (Post 31421569)
Or you go through a regular (nonPreheck) lane, with or without CLEAR. There's no requirement that if PreCheck appears on your boarding pass, you must use a PreCheck lane.




Right. You may use the North Checkpoint but you will relinquish PreCheck. People traveling together, only some of whom have PreCheck, might make that choice in order to stay together, especially now that they would have to use different checkpoints.

Gig103 Aug 16, 2019 1:21 am


Originally Posted by CarmenOM (Post 31421588)

Right. You may use the North Checkpoint but you will relinquish PreCheck. People traveling together, only some of whom have PreCheck, might make that choice in order to stay together, especially now that they would have to use different checkpoints.

Oh the LOOK my wife gave me the time I refused to skip TSAPre when traveling with her and her dad. I don't even regret it.

flyerCO Aug 16, 2019 3:32 am


Originally Posted by Gig103 (Post 31421896)
Oh the LOOK my wife gave me the time I refused to skip TSAPre when traveling with her and her dad. I don't even regret it.

Extra points for her being with her Dad and being that brave. (Or idiotic, just semantics)

N0LID Aug 16, 2019 6:36 am

Agreed, almost missed a flight last month after the last c/f changes.

Lux Flyer Aug 16, 2019 10:51 am


Originally Posted by Exiled in Express (Post 31421116)
Though every time I have used Pre on the north it did seem under utilized compared to the regular line so I can see this change possibly increasing overall throughput.

I've always found that a nice little benefit. Granted I've been flying predominantly AA lately so it makes sense to use that checkpoint. But having that available made me able to make a 440pm flight when I arrived at the airport at 425pm the other day.



Originally Posted by mnbp (Post 31421227)
With the current checkpoint configuration at MSP, there is little alternative when the airport plans to replace the flooring underneath the South security checkpoint lanes. North has 10 lanes of security screening capacity - South has only 6 lanes. If half of those six lanes are out of service for several weeks - then the other half out of service for the same period - there seems little alternative to the planned configuration.

I don't think I've ever seen them use the full 10 at the north security checkpoint. Usually 4-6 lanes of regular and 1-2 of pre check. Really they could open the last set of lanes for north check point, while closing the regular lanes at south and they'd be net-even in screening capacity. But what I think is going to happen is they'll keep south pre-check at current level of 1-2 lanes and just make the north regular 6-8 lanes instead of 4-6. So precheck capacity is cut in half, increasing wait times in addition to the longer walk if you don't need to be at the south end.

And for anyone saying you can just use regular, that doesn't work out well since that line is usually longer/slower unless you have CLEAR to cut the line [and according to Fox 9 CLEAR is only being offered at south checkpoint as well]. So guess it's just longer times for everyone, arrive early.

MSPeconomist Aug 16, 2019 10:57 am


Originally Posted by CarmenOM (Post 31420697)


I’ve heard that there will be a CLEAR line at North. I’ll confirm Monday, when I plan to do a volunteer shift. But I’d say that anyone flying out on Monday morning should allow extra time just because there will be a certain amount of confusion and angry passengers.

Please verify this as apparently local TV news has said that there will be no CLEAR at North, meaning that CLEAR is useless for someone without PreCheck.

Also, what's happening to the elite lanes? Will there still be the nonPreCheck SkyPriority at South and the all airlines elite lane at North?

flyerCO Aug 16, 2019 11:17 am

I'm betting best location will be the hotel checkpoint (only open I believe till around 10am) or parking garage checkpoint. Why does MSP seem to always be redoing the checkpoints? Also why during heavy travel. Could it not wait three weeks?

MSPeconomist Aug 16, 2019 11:25 am


Originally Posted by flyerCO (Post 31423486)
I'm betting best location will be the hotel checkpoint (only open I believe till around 10am) or parking garage checkpoint. Why does MSP seem to always be redoing the checkpoints? Also why during heavy travel. Could it not wait three weeks?

I've given up on trying to use the "parking garage" (or light rail) checkpoint as it always seems to be closed, even when it's supposed to be open. I've also had bad experiences there with lots of airline and airport employees cutting the line. No PreCheck either and obviously no CLEAR.

It wouldn't surprise me if the hotel checkpoint has the same problems, plus there's absolutely no apparent way to use it with checked bags (unlike the parking/light rail one, where you can check a bag, see bad lines, and then walk or take the little underground train to the checkpoint). BTW, the hotel to terminal one shuttle is only a couple times an hour and is *NOT* reliable.

flyerCO Aug 16, 2019 11:36 am


Originally Posted by MSPeconomist (Post 31423517)
I've given up on trying to use the "parking garage" (or light rail) checkpoint as it always seems to be closed, even when it's supposed to be open. I've also had bad experiences there with lots of airline and airport employees cutting the line. No PreCheck either and obviously no CLEAR.

It wouldn't surprise me if the hotel checkpoint has the same problems, plus there's absolutely no apparent way to use it with checked bags (unlike the parking/light rail one, where you can check a bag, see bad lines, and then walk or take the little underground train to the checkpoint). BTW, the hotel to terminal one shuttle is only a couple times an hour and is *NOT* reliable.

Never had issue with shuttle leaving hotel. Ive seen them leave late arrivers behind for next shuttle. Hotel checkpoint is definitely only good for carryon only. If morning flight and out of A/B or high C gates it's worth parking or being dropped off at hotel to use it.

MSPeconomist Aug 16, 2019 12:08 pm


Originally Posted by flyerCO (Post 31423574)
Never had issue with shuttle leaving hotel. Ive seen them leave late arrivers behind for next shuttle. Hotel checkpoint is definitely only good for carryon only. If morning flight and out of A/B or high C gates it's worth parking or being dropped off at hotel to use it.

IIRC the hotel (non valet) parking is considerably more expensive than the airport general ramp. However, if you can find the hotel (really not so obvious), it could be a good dropoff place in early morning.

mnbp Aug 16, 2019 3:56 pm

MSP Airport has published a story describing the changes:

Security checkpoint changes coming to MSP Airport's Terminal 1

CarmenOM Aug 16, 2019 4:19 pm


Originally Posted by MSPeconomist (Post 31423397)
Please verify this as apparently local TV news has said that there will be no CLEAR at North, meaning that CLEAR is useless for someone without PreCheck.

Also, what's happening to the elite lanes? Will there still be the nonPreCheck SkyPriority at South and the all airlines elite lane at North?

There will not be a nonPreCheck SkyPriority line at South. Passengers must have PreCheck to use South.


Originally Posted by mnbp (Post 31424469)
MSP Airport has published a story describing the changes:

Security checkpoint changes coming to MSP Airport's Terminal 1

This is interesting because it contradicts information I just got from someone working at the airport who said he had new info from this morning. His info said that there was no CLEAR at North. The info in the link above makes more sense. I don’t see why they wouldn’t still have a CLEAR line for nonPreCheck pax.

I will be doing a volunteer shift at MSP on Sunday and again on Monday and will report back with any new details I can glean. There will be extra airport staff and volunteers working on Monday morning.

bonoman Aug 16, 2019 4:33 pm


Originally Posted by CarmenOM (Post 31424538)


There will not be a nonPreCheck SkyPriority line at South. Passengers must have PreCheck to use South.



This is interesting because it contradicts information I just got from someone working at the airport who said he had new info from this morning. His info said that there was no CLEAR at North. The info in the link above makes more sense. I don’t see why they wouldn’t still have a CLEAR line for nonPreCheck pax.

I will be doing a volunteer shift at MSP on Sunday and again on Monday and will report back with any new details I can glean. There will be extra airport staff and volunteers working on Monday morning.

They covered it on the local MSP news tonight as well. Pre and Clear Pre can use south. Non Pre Clear and Non Pre pax will use north.

MSPeconomist Aug 16, 2019 4:43 pm


Originally Posted by bonoman (Post 31424563)
They covered it on the local MSP news tonight as well. Pre and Clear Pre can use south. Non Pre Clear and Non Pre pax will use north.

I personally would NOT count on local news getting it right.

bonoman Aug 16, 2019 4:47 pm


Originally Posted by MSPeconomist (Post 31424592)
I personally would NOT count on local news getting it right.

That's your choice. They had a MSP airport spox on the story and that seems consistent with most other reports.

MSPeconomist Aug 16, 2019 5:08 pm

Well, I just saw a news report and written at the bottom was the announcement that ONLY ONE CHECKPOINT would be open at MSP starting Monday. That doesn't seem accurate to me.

bloc0102 Aug 16, 2019 5:41 pm

This is from delta.dumb in one of my upcoming trips:

MSP SECURITY CHANGES

Due to remodeling, all TSA PreCheck and CLEAR PreCheck customers must use the South security checkpoint at Terminal 1. All other customers must use the North security checkpoint. We apologize for this inconvenience and thank you for your cooperation.

Lux Flyer Aug 16, 2019 9:12 pm


Originally Posted by MSPeconomist (Post 31424666)
Well, I just saw a news report and written at the bottom was the announcement that ONLY ONE CHECKPOINT would be open at MSP starting Monday. That doesn't seem accurate to me.

I would go with the statement the airport put out on their website and another poster made earlier in the thread


  • All TSA PreCheck and CLEAR PreCheck passengers will use the South security checkpoint only. Airport employees will also use this checkpoint, freeing up space for passengers in the North Checkpoint.
  • All other passengers, including standard, First Class/Sky Priority and CLEAR Standard passengers will use the North Checkpoint only.

https://www.mspairport.com/blog/secu...rts-terminal-1

MSPeconomist Aug 18, 2019 10:15 am

This morning's local TV news is saying that anyone who has "signed up for PreCheck" should go South and all others North. Never mind that it's not at all the same as getting PreCheck on the boarding pass for a particular flight. Yikes.

They're apparently telling people that no extra time will be needed as the max wait will remain at thirty minutes. I'll believe that after we have some reports from the wild, but in the meantime I know of some bridges that need new owners. Not that long ago it took me an hour to get through at MSP in South PreCheck.

Also on Monday (tomorrow) morning at MSP (OT but I don't want to start a new threat): A new Prince store in T1 is having its grand opening. Prince souvenirs and tickets for the Paisley Park tours will be sold here.

IMPORTANT IMFORMATION: I just got an email from CLEAR clarifying that CLEAR will be available at both North and South. It also suggests that the elite lane at North will remain open, but unfortunately fails to mention anything about whether capacity there will be expanded since all of the nonPreCheck SkyPriority passengers will be forced now to use North rather than South.

CarmenOM Aug 18, 2019 8:55 pm

I can confirm that there will be an SkyPriority elite line at North for elites without PreCheck. I was not able to ascertain whether there would be a SkyPriority PreCheck line at South, but all indications are a no on that.

The South all-PreCheck checkpoint will be open from 3:45AM to 7:30PM.

I was at the airport from 3:30-8pm today, in ticketing for part of that time. The Delta bag drop line for those with boarding passes was consistently long in the 5:30-7pm time span. The line for checkin and self tag/bag drop was also long but often shorter than the bag drop line. The security lines weren’t bad.

MSPeconomist Aug 18, 2019 9:11 pm


Originally Posted by CarmenOM (Post 31430742)
I can confirm that there will be an SkyPriority elite line at North for elites without PreCheck. I was not able to ascertain whether there would be a SkyPriority PreCheck line at South, but all indications are a no on that.

The South all-PreCheck checkpoint will be open from 3:45AM to 7:30PM.

I was at the airport from 3:30-8pm today, in ticketing for part of that time. The Delta bag drop line for those with boarding passes was consistently long in the 5:30-7pm time span. The line for checkin and self tag/bag drop was also long but often shorter than the bag drop line. The security lines weren’t bad.

Currently there's no SkyPriority PreCheck line at South: you can pick either PreCheck or SkyPriority but not both, and this has been the case since the North and South checkpoints were created with the SkyPriority check in area moving from the center of the terminal to the far South end, near the South checkpoint. Before that, IIRC checkpoint #4 just to the left of the SkyPriority counters was the wonderful one that at one time was exclusively for people with *both* SkyPriority and PreCheck, and then it was reconfigured to include PreCheck without SkyPriority too and was a mess forever after.

CarmenOM Aug 18, 2019 9:30 pm


Originally Posted by MSPeconomist (Post 31430777)
Currently there's no SkyPriority PreCheck line at South: you can pick either PreCheck or SkyPriority but not both, and this has been the case since the North and South checkpoints were created with the SkyPriority check in area moving from the center of the terminal to the far South end, near the South checkpoint. Before that, IIRC checkpoint #4 just to the left of the SkyPriority counters was the wonderful one that at one time was exclusively for people with *both* SkyPriority and PreCheck, and then it was reconfigured to include PreCheck without SkyPriority too and was a mess forever after.

Right. I have wondered if these temporary (but several months) changes might include a return to a combine PreCheck and SkyPriority line, but it looks unlikely.

MSPeconomist Aug 18, 2019 9:32 pm


Originally Posted by CarmenOM (Post 31430800)


Right. I have wondered if these temporary (but several months) changes might include a return to a combine PreCheck and SkyPriority line, but it looks unlikely.

We can always hope that after all the temporary changes end, there will be a SkyPriority PreCheck line at South.

bonoman Aug 18, 2019 9:37 pm


Originally Posted by CarmenOM (Post 31430800)


Right. I have wondered if these temporary (but several months) changes might include a return to a combine PreCheck and SkyPriority line, but it looks unlikely.

Does any other hub have one anymore? I don't recall seeing one lately, but with Clear, it really isn't necessary.

kenn0223 Aug 19, 2019 5:50 am

***WARNING -- IT'S BAD***

This morning was a complete MESS at MSP for everyone involved. The South Checkpoint (PreCheck & Clear) was at least an hour wait (if not longer) so those used to the <10 MSP security experience should plan accordingly. They were talking small groups of folks from the line, downstairs, up though the International Arrivals exit, and though the International Checkpoint. I ended up doing this after waiting for about 45 minutes. In that 45 min I didn't make it to the Clear machines or the actual organized line so my guess is that the whole thing would have taken upwards of an hour or more. It may be worth trying the SkyPriority line at the North (regular) Checkpoint since a lot of eligible people may be in-line for PreCheck. MSP usually uses a dog at the North Checkpoint so it ends up being essentially PreCheck anyways.

Hopefully they get things worked out over the next few days. There were a lot of MAC folks milling around looking worried; I am not sure if that is good or bad.

jrkmsp Aug 19, 2019 6:52 am


Originally Posted by kenn0223 (Post 31431635)
***WARNING -- IT'S BAD***

This morning was a complete MESS at MSP for everyone involved. The South Checkpoint (PreCheck & Clear) was at least an hour wait (if not longer) so those used to the <10 MSP security experience should plan accordingly. They were talking small groups of folks from the line, downstairs, up though the International Arrivals exit, and though the International Checkpoint. I ended up doing this after waiting for about 45 minutes. In that 45 min I didn't make it to the Clear machines or the actual organized line so my guess is that the whole thing would have taken upwards of an hour or more. It may be worth trying the SkyPriority line at the North (regular) Checkpoint since a lot of eligible people may be in-line for PreCheck. MSP usually uses a dog at the North Checkpoint so it ends up being essentially PreCheck anyways.

Hopefully they get things worked out over the next few days. There were a lot of MAC folks milling around looking worried; I am not sure if that is good or bad.

Coincidentally, today is the day for the monthly MAC commission meeting. I’m sure the lines will be discussed, and we’ll hear if there’s anything that can be done.

MSPeconomist Aug 19, 2019 7:08 am

Two hour waits are being reported, with some advice to arrive at the airport four hours early. The airport spokesperson came on TV to say that waits are down to "about" thirty minutes with people not needing to arrive at MSP T1 earlier than usual, two hours in advance of a domestic flight (but if you travel regularly, who can afford the time to do that?). Andrew Zimmern described it as a "Lord of the Flies" experience.

BTW I've never been able to make any sense of the standard advice for USA airports to arrive two hours early for a domestic flight and three hours for international. The domestic and international check in and security lines are exactly the same, and at most the check in (if not OLCI) and bag drop deadlines are thirty minutes earlier for international. It doesn't take more than a few minutes to check the passport unless there's some major problem (and if you've forgotten the passport or it's expired, an hour certainly isn't enough time to fix that). The requirement (which varies slightly across carriers) to be at the gate thirty minutes in advance for international and fifteen for domestic is taken care of by the difference in check in and bag drop deadlines. So any reasonable calculation would suggest arriving thirty-five to forty minutes earlier for international.

bloc0102 Aug 19, 2019 7:49 am

Found this on the MSP website: Due to construction, we are currently not able to track and display security wait times at Terminal 1.

Found on Twitter: https://tinyurl.com/y4chffj7

jebr Aug 19, 2019 7:53 am


Originally Posted by bloc0102 (Post 31431950)
Found this on the MSP website: Due to construction, we are currently not able to track and display security wait times at Terminal 1.

Found on Twitter: https://tinyurl.com/y4chffj7

That tinyurl isn't working for me. The security wait time error for terminal 1 has been on MSP's website for quite some time now (maybe over a year?) so that's not specifically due to this change.

bloc0102 Aug 19, 2019 8:13 am


Originally Posted by jebr (Post 31431955)
That tinyurl isn't working for me. The security wait time error for terminal 1 has been on MSP's website for quite some time now (maybe over a year?) so that's not specifically due to this change.

It was just a video showing the chaos from this morning, try this:

MSPeconomist Aug 19, 2019 8:17 am

Someone on TV news is saying that even with both CLEAR and PreCheck, an additional two hours should be allowed for TSA security at MSP. I don't understand how/why CLEAR doesn't seem to be working unless hundreds of people have decided to sign up for CLEAR this morning as a way to pay them $179 or whatever to avoid missing a flight, but I wouldn't think that so many people would even be aware of CLEAR.


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