Delta exiting NRT, ending NRT-SIN and moving MNL flight to ICN
Aug 2, 2019, 3:37 pm
#106
Join Date: Apr 2008
Location: PNW
Programs: FreeAgent; DL Silver; IHG Diamond/ Ambassador
Posts: 688
HND-SEA is still a short eight hour run 
I live here too but I don't understand why you think switching from NRT to HND will severely impact connections since there were few ST flights from NRT to other points in Asia. All ST airlines that fly to NRT also fly to HND.
NRT - XXX not available for HND - XXX
CI: KHH/TPE (TPE replaced by TSA, which is superior)
GA: DPS
KE: CJU/PUS
MU: NKG/PEK/XIY
VN: DAD/SGN
So, a few minor markets? PEK's the biggest one but DL would rather route you onto PDX - SEA - PEK
I think KE is a possibility down the road. If DL ever pulls out of PDX - HND, I would imagine that JL would pick up PDX - NRT. If not for parent company HNA's precarious financial situation, I would've thought that a HU PDX - PEK flight would exist by now.
I live here too but I don't understand why you think switching from NRT to HND will severely impact connections since there were few ST flights from NRT to other points in Asia. All ST airlines that fly to NRT also fly to HND.
NRT - XXX not available for HND - XXX
CI: KHH/TPE (TPE replaced by TSA, which is superior)
GA: DPS
KE: CJU/PUS
MU: NKG/PEK/XIY
VN: DAD/SGN
So, a few minor markets? PEK's the biggest one but DL would rather route you onto PDX - SEA - PEK
I think KE is a possibility down the road. If DL ever pulls out of PDX - HND, I would imagine that JL would pick up PDX - NRT. If not for parent company HNA's precarious financial situation, I would've thought that a HU PDX - PEK flight would exist by now.
Aug 2, 2019, 6:24 pm
#107
Join Date: Mar 2011
Location: Japan/Thailand
Programs: AS, UA
Posts: 1,201
I usually fly beyond NRT to an Asian destination - usually TPE, BKK or MNL. Are beyond connections going to be allowed? DL to another Skyteam carrier? The ticket would certainly end up being more expensive! The NRT-SEA flight, coming in from an Asian connecting point (xxx-NRT-SEA) is most convenient for my elderly parents.
However, SEA-ICN-BKK (DL/KE) or SEA-PVG-BKK (MU) seems to (usually but not always) be a bit cheaper with shorter connections, as well as being SkyTeam all the way if that matters to you. The same is probably true for TPE or MNL, but you might get more flights on China Airlines to TPE.
Aug 2, 2019, 7:43 pm
#108
Join Date: May 2005
Location: SIN
Programs: Delta DM, DL MM
Posts: 230
I have two upcoming trips from SIN. One is in October from SIN to NRT and the other is in December SIN to MSP (via NRT and PDX). I called the Diamond line tonight as soon as I heard this, because I wonder how Delta is going to handle these flights. I'm not as concerned about the Christmas flights because I assume that they will reroute us going through ICN. While the business cabin on Korean airlines isn't nearly as nice as Delta One, the routing is only one stop instead of two, so that is something at least. I'm more concerned about our Delta One reservations from SIN to NRT in October for a week's vacation. The person on the Diamond line knew nothing about Delta pulling out of Singapore and can't do anything until they are told officially that they are cancelling these flights. I asked whether Delta would likely "protect" us and book us on another carrier and she said that she would hope so because (in her words) that would be the "responsible and right thing to do"! But, I worry that they might either just cancel our flights or reroute us to Japan via Korea. Ugh! I then asked whether we could go ahead and change our Christmas booking via Korea now while there is still space and probably a better choice of seats and she said not until the system shows that the flight is cancelled. Has anyone else had luck in changing bookings?
Aug 2, 2019, 8:01 pm
#109
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,944
I have two upcoming trips from SIN. One is in October from SIN to NRT and the other is in December SIN to MSP (via NRT and PDX). I called the Diamond line tonight as soon as I heard this, because I wonder how Delta is going to handle these flights. I'm not as concerned about the Christmas flights because I assume that they will reroute us going through ICN. While the business cabin on Korean airlines isn't nearly as nice as Delta One, the routing is only one stop instead of two, so that is something at least. I'm more concerned about our Delta One reservations from SIN to NRT in October for a week's vacation. The person on the Diamond line knew nothing about Delta pulling out of Singapore and can't do anything until they are told officially that they are cancelling these flights. I asked whether Delta would likely "protect" us and book us on another carrier and she said that she would hope so because (in her words) that would be the "responsible and right thing to do"! But, I worry that they might either just cancel our flights or reroute us to Japan via Korea. Ugh! I then asked whether we could go ahead and change our Christmas booking via Korea now while there is still space and probably a better choice of seats and she said not until the system shows that the flight is cancelled. Has anyone else had luck in changing bookings?
For the few passengers actually flying SIN-NRT, I expect you will be rebooked on NH or JL automatically rather than a connecting itinerary. That’s not a guarantee, of course, just a strong guess... but it matches what they’ve done in the past in similar situations.
Worst case, you of course will be entitled to a refund if you prefer, although it’s getting pretty close to be booking October travel...
Aug 2, 2019, 8:24 pm
#110
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,297
I have two upcoming trips from SIN. One is in October from SIN to NRT and the other is in December SIN to MSP (via NRT and PDX). I called the Diamond line tonight as soon as I heard this, because I wonder how Delta is going to handle these flights. I'm not as concerned about the Christmas flights because I assume that they will reroute us going through ICN. While the business cabin on Korean airlines isn't nearly as nice as Delta One, the routing is only one stop instead of two, so that is something at least. I'm more concerned about our Delta One reservations from SIN to NRT in October for a week's vacation. The person on the Diamond line knew nothing about Delta pulling out of Singapore and can't do anything until they are told officially that they are cancelling these flights. I asked whether Delta would likely "protect" us and book us on another carrier and she said that she would hope so because (in her words) that would be the "responsible and right thing to do"! But, I worry that they might either just cancel our flights or reroute us to Japan via Korea. Ugh! I then asked whether we could go ahead and change our Christmas booking via Korea now while there is still space and probably a better choice of seats and she said not until the system shows that the flight is cancelled. Has anyone else had luck in changing bookings?
Aug 2, 2019, 9:20 pm
#111
Join Date: May 2005
Location: SIN
Programs: Delta DM, DL MM
Posts: 230
DL runs all of its schedule changes on Saturday and it should show as cancelled tomorrow in which the system should automatically re-book you on another routing. If you don’t like the new routing, you can always call and change it, or request a refund due to the change in operating carrier.
Aug 2, 2019, 9:22 pm
#113
Join Date: Feb 2005
Programs: Delta DM/2MM,Hilton diamond
Posts: 56
Last weekend they rebooked me automatically for a September flight . I was originally scheduled SIN-NRT-SEA-LAX all in D1. My new routing is SIN -PVG on MU J class then D1 on Delta direct PVG-LAX. Other than the unknown of MU J class I cannot complain because I keep the a359 suites on a direct flight to LAX. They should re route you soon .
Aug 2, 2019, 9:55 pm
#114
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Yes DL considers AMS/CDG hubs. Although AMS IMO is more of a hub than CDG for DL.
Aug 3, 2019, 7:46 am
#115
Join Date: May 2005
Location: SIN
Programs: Delta DM, DL MM
Posts: 230
I agree. My husband's upgrade has cleared from SIN to NRT and is waitlisted from NRT to PDX and PDX to MSP in December on a B fare, so not sure how Delta will handle this. His return in January is an I fare, so I assume that Delta will change his routing in Delta One to go through Seoul.
Aug 3, 2019, 8:48 am
#116
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,513
If I were you, Peggy, for the NRT trip you seem ready to cancel-- I would accept the Delta Schedule change if you're rerouted onto SQ, JL or NH business class for flight times you like. They are all good airlines. My personal preference is strongly to SQ, though if you live in SIN maybe you already have an opinion about them!
Personally, if given the choice, based on lounge optioons, I'd do SQ on the way to Tokyo (Maybe not leaving so terribly early as the original DL one) and NH or JL on the return. SQ flies A380, A350, 777 on the route, while JL flies 777 and NH flies 787.
Then, after the trip, call Delta and request ORC (Original Routing Credit) for your flights and as a rule, I haven't had any issue getting miles credited for when I VDB off of a Delta flight, so in this case, you really are in an IDB/Delta's fault situation, so you should get your ORC.
That said, some posters here are saying you'll be routed onto DL's partners, meaning KE/MU/GA are the possibilities. I do know that GA business is said to be quite good, but all of those are NOT nonstop so I'd call DL and try to get them to give you nonstops.
Let us know what happens!
Personally, if given the choice, based on lounge optioons, I'd do SQ on the way to Tokyo (Maybe not leaving so terribly early as the original DL one) and NH or JL on the return. SQ flies A380, A350, 777 on the route, while JL flies 777 and NH flies 787.
Then, after the trip, call Delta and request ORC (Original Routing Credit) for your flights and as a rule, I haven't had any issue getting miles credited for when I VDB off of a Delta flight, so in this case, you really are in an IDB/Delta's fault situation, so you should get your ORC.
That said, some posters here are saying you'll be routed onto DL's partners, meaning KE/MU/GA are the possibilities. I do know that GA business is said to be quite good, but all of those are NOT nonstop so I'd call DL and try to get them to give you nonstops.
Let us know what happens!
Aug 3, 2019, 9:28 am
#117
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
Last weekend they rebooked me automatically for a September flight . I was originally scheduled SIN-NRT-SEA-LAX all in D1. My new routing is SIN -PVG on MU J class then D1 on Delta direct PVG-LAX. Other than the unknown of MU J class I cannot complain because I keep the a359 suites on a direct flight to LAX. They should re route you soon .
Aug 3, 2019, 9:55 am
#118
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Anyone know how this is affecting the lovely NRT employees? Are they all just going to transfer to work at HND or are some going to have to lose their jobs?
Aug 3, 2019, 10:13 am
#119
Join Date: Apr 2008
Location: PNW
Programs: FreeAgent; DL Silver; IHG Diamond/ Ambassador
Posts: 688
Been wondering the same - a couple months back, I transited via NRT on the way from SEA to TPE. There was one staff assigned to pick up the D1 passengers then we were met at the bus by two more. The economy passengers had their own staff herding them to where they should go. They took us to the lounge which seemed well-staffed. I wonder if their jobs are going to be made redundant since there is talk of just using a partner lounge at HND, and with not much onward connections to Asia to worry about.
Aug 3, 2019, 10:59 am
#120
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Been wondering the same - a couple months back, I transited via NRT on the way from SEA to TPE. There was one staff assigned to pick up the D1 passengers then we were met at the bus by two more. The economy passengers had their own staff herding them to where they should go. They took us to the lounge which seemed well-staffed. I wonder if their jobs are going to be made redundant since there is talk of just using a partner lounge at HND, and with not much onward connections to Asia to worry about.
