Unaccompanied Minor Embargo
Jul 23, 2019, 8:34 am
#31
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
For clarity: the kids were connecting thru SLC. DL would allow them to fly UM direct to SLC on the 620 but I would have had to fly to SLC to meet them. DL would not allow them to connect. By the time I found out, I couldn't make a flight from here to SLC to meet them.
Anyway, they got onto today's 0620 flight and are on their way.
Anyway, they got onto today's 0620 flight and are on their way.
I can understand how frustrating this would be. I can also understand why airlines take an especially risk averse approach to UM, and even more so with connecting flights.
Jul 23, 2019, 8:38 am
#32
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
For clarity: the kids were connecting thru SLC. DL would allow them to fly UM direct to SLC on the 620 but I would have had to fly to SLC to meet them. DL would not allow them to connect. By the time I found out, I couldn't make a flight from here to SLC to meet them.
Anyway, they got onto today's 0620 flight and are on their way.
Anyway, they got onto today's 0620 flight and are on their way.
While it is frustrating that it happened, it is just a series of circumstances.
Jul 23, 2019, 9:01 am
#33
Join Date: Jun 2006
Posts: 2,426
For clarity: the kids were connecting thru SLC. DL would allow them to fly UM direct to SLC on the 620 but I would have had to fly to SLC to meet them. DL would not allow them to connect. By the time I found out, I couldn't make a flight from here to SLC to meet them.
Anyway, they got onto today's 0620 flight and are on their way.
Anyway, they got onto today's 0620 flight and are on their way.
Jul 23, 2019, 9:27 am
#34
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,166
Ok, I get it now... Myself (and I think a lot of others) were under the impression that the only flight was BOS-SLC and thats it.
Even though they were connecting in SLC, there was still no WX waiver or issues in BOS yesterday morning.
Glad they got out today... weather is miserable here and was heavy rain earlier.
Even though they were connecting in SLC, there was still no WX waiver or issues in BOS yesterday morning.
Glad they got out today... weather is miserable here and was heavy rain earlier.
Jul 23, 2019, 11:51 am
#35
Join Date: Feb 2007
Location: Malibu, CA
Programs: AA CK / Marriott Worthless Ambassador
Posts: 1,158
Picking up our kids at LAX today and DL claims systems down and we can’t go through security and greet the kids. The staff at LAX are incompetent and can’t believe I put them in charge of our children. Someone will bring them to us at some point. Ok.
Jul 23, 2019, 4:24 pm
#36
Suspended
Join Date: Oct 2006
Location: New York, NY
Posts: 557
If you were on Southwest, they would have preemptively canceled all flights and not even told you. Then they would have offered a refund after you found out. If you insisted on their flying you to the agreed destination, they would tell you the next available seat was 3-7 days later.
Nice, huh?
Nice, huh?
Jul 23, 2019, 5:38 pm
#37
Join Date: May 2015
Posts: 2,881
Which systems? The system to generate a gate pass to pass through the TSA checkpoint? If you can’t get through the checkpoint, a vendor will escort your kids to you at the exit.
Jul 23, 2019, 5:49 pm
#38
Join Date: Jul 2003
Location: Atlanta
Posts: 5,175
Buy a refundable ticket, go through security and meet your kids. Then cancel the ticket.