DL 275 diverted for DYKWIA

Old Jul 4, 2019, 7:51 pm
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DL 275 diverted for DYKWIA

Sitting on DL275, diverted to Anchorage because passenger refused to sit unless he was seated in Delta One

At least thats the story FA gave me, (I'm sitting in D1 and all seats were ocuppied), saw him escorted out by delta employees and not law enforcement so cant have been too much commotion.

We are about to take off again now for Tokyo...hopefully no more issues.

I wonder, can I ask for any miles or compensation
I know it was outside their control.
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Old Jul 4, 2019, 7:58 pm
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Originally Posted by Keith2004
Sitting on DL275, diverted to Anchorage because passenger refused to sit unless he was seated in Delta One

At least thats the story FA gave me, (I'm sitting in D1 and all seats were ocuppied), saw him escorted out by delta employees and not law enforcement so cant have been too much commotion.

We are about to take off again now for Tokyo...hopefully no more issues.

I wonder, can I ask for any miles or compensation
I know it was outside their control.
Perhaps his giraffe took his other D1 seat.
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Old Jul 5, 2019, 1:48 am
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Originally Posted by Jaimito Cartero

Perhaps his giraffe took his other D1 seat.
Wonder if he paid the fee for the feces handling. I love that video.
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Old Jul 5, 2019, 8:04 am
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Originally Posted by Keith2004
Sitting on DL275, diverted to Anchorage because passenger refused to sit unless he was seated in Delta One

At least thats the story FA gave me, (I'm sitting in D1 and all seats were ocuppied), saw him escorted out by delta employees and not law enforcement so cant have been too much commotion.

We are about to take off again now for Tokyo...hopefully no more issues.

I wonder, can I ask for any miles or compensation
I know it was outside their control.
Don't be such a Hippo about someone' Giraffe sitting in Delta One.

I, for one ... am envious of the DTW-ANC-NRT line that you can add to your Flug Memoriam whether it be Flight Memory, Open Flights, or Flight Diary.
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Old Jul 5, 2019, 9:52 am
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The part that really sucks is the number of people this impacts...all the passengers on that flight getting to NRT 4 hours late, some with connections, then the passengers NRT-DTW, as that flight is due to arrive 4 hours 12 minutes late, and then the passengers flying DTW-PVG! All because of one passenger.
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Old Jul 5, 2019, 10:52 am
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concur 100% and then some with the replies so far, but I also think OP plays the DYKWIA card by even wondering whether to request compensation ...
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Old Jul 5, 2019, 11:17 am
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You can ask for compensation. It's up to the airline to manage the other pax, e.g., by denying boarding to drunk passengers.
The airline can then sue the pax and claim back the expenses they incurred.
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Old Jul 5, 2019, 11:22 am
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Originally Posted by jrl767
concur 100% and then some with the replies so far, but I also think OP plays the DYKWIA card by even wondering whether to request compensation ...
Demanding compensation might be DYKWIA.
Requesting compensation, not so much.
Wondering whether to request compensation is in no way, shape, or form DYKWIA.
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Old Jul 5, 2019, 2:46 pm
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I'm wondering what the whole story is. I can't imagine someone just deciding to demand a D1 seat, especially when the D1 cabin is full. Was the guy downgraded at the gate? Did he have a GUC fail to clear and then saw a nonrev get a D1 seat? Or did he see the relief pilot resting in a D1 seat and misunderstand the situation? Did DL kick him out of a confirmed D1 seat to create space for a must fly mechanic? [A different TPAC flight had mechanical problems on July 3rd, so it's possible that a mechanic was needed in Tokyo. I also know that westbound TPAC flights on July 4th were surprisingly full in D1.] Or did he ask the purser why he wasn't upgraded and the purser decided to go on a power trip?
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Old Jul 5, 2019, 3:15 pm
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So this guy waited until well after takeoff to start raising Cain about his seat? Why didn't they return to DTW?
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Old Jul 5, 2019, 3:37 pm
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Originally Posted by Dalewood
So this guy waited until well after takeoff to start raising Cain about his seat? Why didn't they return to DTW?
Maybe he imbibed a bit, which begat the demand for a D1 seat.
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Old Jul 5, 2019, 3:56 pm
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The OP didn't say that the FA said anything about alcohol being an issue, even though several people seem eager to assume here that the problem was a drunk passenger.
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Old Jul 5, 2019, 5:21 pm
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Originally Posted by MSPeconomist
The OP didn't say that the FA said anything about alcohol being an issue, even though several people seem eager to assume here that the problem was a drunk passenger.


maybe because lots of passenger misbehavior is related to alcohol. but with nearly 80,000 posts, I'm sure you know that.
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Old Jul 5, 2019, 6:50 pm
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We don't know what happened in this particular situation beyond what the OP reported. In fact, some of that information was based on statements that a FA made, which might or might not be accurate. [FAs have been known to make up stuff and lie to passengers, including telling customers that all connecting flights will be held.]

Flight diverted, one passenger was removed, and no law enforcement officers were observed to be involved.

The same observations applied to a UA flight very recently where a UM was removed for having been put onto the wrong flight to the wrong country. AFAIK no one has suggested that the young man was drunk.
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Old Jul 5, 2019, 9:13 pm
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Originally Posted by MSPeconomist
I'm wondering what the whole story is. I can't imagine someone just deciding to demand a D1 seat, especially when the D1 cabin is full. Was the guy downgraded at the gate? Did he have a GUC fail to clear and then saw a nonrev get a D1 seat? Or did he see the relief pilot resting in a D1 seat and misunderstand the situation? Did DL kick him out of a confirmed D1 seat to create space for a must fly mechanic? [A different TPAC flight had mechanical problems on July 3rd, so it's possible that a mechanic was needed in Tokyo. I also know that westbound TPAC flights on July 4th were surprisingly full in D1.] Or did he ask the purser why he wasn't upgraded and the purser decided to go on a power trip?
I'm wondering this same thing. People dont usually just up and demand D1 in the middle of a connection. Something tells me he was involuntarily downgraded or boarded and wasn't given the class of service he paid for.
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