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DL Improving International Main Cabin Starting in Nov 2019

DL Improving International Main Cabin Starting in Nov 2019

Old Oct 17, 17, 12:05 pm
  #1  
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Delta promises upgrades to long-haul economy

Long on fluff, short on detail, but here are the bullets:
  • In November, the airline will be launching customer experience menu cards, which will include information on timing for each service and details on the inflight food and beverage offerings
  • In December, the airline will launch new upgraded cutlery in the Main Cabin.
  • The airline will launch upgraded meals and new serviceware on long-haul international flights in mid-2018. The new collection will include newly designed trays and upgraded rotable serviceware that will complement investments in meal quality to provide customers a restaurant-style dining experience.
  • Delta will be upgrading the Delta Comfort+ and Main Cabin pillows on all international long-haul flights

Details: http://news.delta.com/international-...als-and-menu-0
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Old Oct 17, 17, 12:19 pm
  #2  
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Originally Posted by jrkmsp View Post
Long on fluff, short on detail, but here are the bullets:
  • ... a restaurant-style dining experience ...
in coach at 37000 feet ... yah, don’t you just love marketing-speak
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Old Oct 17, 17, 12:22 pm
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Looks good! Look forward to the improvements.
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Old Oct 17, 17, 12:29 pm
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hopefully the "investments in meal quality" include slightly better red and white wines to match the new prosecco. The white in particular is borderline undrinkable right now, IMHO; even the old boxed Bandit wine was better.

If DL plays their cards right, they might even be able to get a partner to subsidize the improvement (perhaps one of the emerging higher-quality boxed wine brands?)

That issue aside, IMHO Delta already has a fantastic main cabin dining experience on long haul flights, so any additional investments will hopefully just make things even better...
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Old Oct 17, 17, 12:30 pm
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The only bullet I wanted to see (not present) was :
"Will retain 9 abreast seating on the 777"
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Old Oct 17, 17, 1:06 pm
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What is "rotable"? Non-plastic flatware that is washed and re-used?
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Old Oct 17, 17, 1:16 pm
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Originally Posted by hockeyinsider View Post
What is "rotable"? Non-plastic flatware that is washed and re-used?
http://www.gipusa.com/product-catego...ble-tableware/

Looks like it is the whole set. Tray, dishes and utensils.
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Old Oct 17, 17, 1:17 pm
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Love advertising

"Long on fluff, short on detail, but here are the bullets:
... a restaurant-style dining experience ...
in coach at 37000 feet ... "


"long-haul economy" - a service I have yet to become familar with and hope it stays that way!
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Old Oct 17, 17, 1:39 pm
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Originally Posted by ty97 View Post
The only bullet I wanted to see (not present) was :
"Will retain 9 abreast seating on the 777"
They've already revealed that the reconfiguration of the 777 does not including moving to 10 abreast. In other words, 9-Y is here to stay for the forseeable future.
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Old Oct 17, 17, 1:41 pm
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Its appreciated that DL is investing in the food and other cabin amenities and entertainment experiences. If I was flying in long haul coach however, seat comfort and space is the #1 item I'm concerned about.
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Old Oct 17, 17, 1:45 pm
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Originally Posted by rylan View Post
Its appreciated that DL is investing in the food and other cabin amenities and entertainment experiences. If I was flying in long haul coach however, seat comfort and space is the #1 item I'm concerned about.
And the same for premium-economy. Delta installed 4 seats in the middle of its new premium-economy cabin, a space that other airlines with A350 aircraft only install three seats in.
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Old Oct 17, 17, 2:53 pm
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Originally Posted by hockeyinsider View Post
And the same for premium-economy. Delta installed 4 seats in the middle of its new premium-economy cabin, a space that other airlines with A350 aircraft only install three seats in.
Current A350 Premium Economy configurations:

2-3-2: CI, LH
2-4-2: CX, DL, SQ
3-3-3: VN
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Old Oct 17, 17, 3:05 pm
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Originally Posted by hockeyinsider View Post
What is "rotable"? Non-plastic flatware that is washed and re-used?
I was thinking that the flatware would actually rotate. Like a spinning spoon.
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Old Oct 17, 17, 3:10 pm
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I was thinking some sort of round divided dish that moves around in a circle so that you can move away your empty appetizer section to get better access to the main course and then desert. It would avoid the problem of the FA needing to deliver a meal tray with the correct side toward the passenger.
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Old Oct 17, 17, 4:00 pm
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Originally Posted by ClipperDelta View Post
Current A350 Premium Economy configurations:

2-3-2: CI, LH
2-4-2: CX, DL, SQ
3-3-3: VN
yes, but on CX you get 40+ inch pitch and the recline is really good. And they have adjustable head rest and leg/foot rest on every seat. I always got full service quality meals even on 2 hour flights.

And on SQ, you can book the cook.
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