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-   -   Air France / KLM O paid business class fare earning with Delta (Consolidated Thread) (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1976173-air-france-klm-o-paid-business-class-fare-earning-delta-consolidated-thread.html)

Keyser Feb 6, 2019 10:47 am

Air France / KLM O paid business class fare earning with Delta (Consolidated Thread)
 
i was trying to purchase a business class ticket between del-fra on delta.com & found a decent one way fare but it kept giving me an error when i tried to purchase it....i called the diamond line & the agent initially got the same error but eventually managed to complete the booking....both flights are operated by klm....

when i saw the booking under 'my trips' i realised that the del-ams sector was booked in 'o' class while the ams-fra was booked in 'j'...i called back to check whether 'o' class was eligible to earn mileage credit & after a long hold i was informed that it wasn't....i've never come across a revenue 'o' class ticket before....i thought that was for mileage tickets....

has anyone come across something like this before????

3Cforme Feb 6, 2019 11:02 am

What's the operating carrier for the DEL-AMS segment?

Keyser Feb 6, 2019 11:15 am


Originally Posted by 3Cforme (Post 30746587)
What's the operating carrier for the DEL-AMS segment?

ticket bought from delta & flight is operated by klm....

MSPeconomist Feb 6, 2019 11:47 am

Could your O class be some sort of an instant upgrade?

Is it a broken fare, with separate fare components for the two segments (in each direction if this is a RT)?

If you post the exact fare code someone with EF access can probably look at the fare rules and tell you more about this ticket.

Grouchy Feb 6, 2019 12:00 pm

Yes, KLM has a couple of fares that sadly don't earn. 'O' is one of them ('X' is another one), it's a cheap revenue business class fare. If you use miles/GUC to upgrade from a M fare you also will get an KLM 'O' fare. However in that case you can call and ask for your original 'M' mileage credit.

Keyser Feb 7, 2019 12:02 am


Originally Posted by MSPeconomist (Post 30746785)
Could your O class be some sort of an instant upgrade?

Is it a broken fare, with separate fare components for the two segments (in each direction if this is a RT)?

If you post the exact fare code someone with EF access can probably look at the fare rules and tell you more about this ticket.

definitely not an instant upgrade....its a business class fare....

its a one way ticket from del-fra with del-ams ticketed in 'o' & ams-fra ticketed in 'j'....

Keyser Feb 7, 2019 12:02 am


Originally Posted by Grouchy (Post 30746845)
Yes, KLM has a couple of fares that sadly don't earn. 'O' is one of them ('X' is another one), it's a cheap revenue business class fare. If you use miles/GUC to upgrade from a M fare you also will get an KLM 'O' fare. However in that case you can call and ask for your original 'M' mileage credit.

sucks....i called them back & they said i could pay an extra $400 & convert this into a 'z' fare that would earn miles....

MSPeconomist Feb 7, 2019 7:01 am


Originally Posted by Keyser (Post 30749069)
definitely not an instant upgrade....its a business class fare....

its a one way ticket from del-fra with del-ams ticketed in 'o' & ams-fra ticketed in 'j'....

Are you sure? You haven't answered my questions about the fare code and whether you have a single fare component. If it's a coach fare that books into O (instant upgrade) this would be good news as in that case you *should* earn MQMs according to the coach fare class that was technically purchased.

Keyser Feb 7, 2019 7:21 am


Originally Posted by MSPeconomist (Post 30749802)
Are you sure? You haven't answered my questions about the fare code and whether you have a single fare component. If it's a coach fare that books into O (instant upgrade) this would be good news as in that case you *should* earn MQMs according to the coach fare class that was technically purchased.

pretty sure....i called both delta & klm to confirm....its a single fare component that books into 'o', which in turn is a deeply discounted klm business class fare bucket that does not earn miles on dl....

3Cforme Feb 7, 2019 7:50 am

Ita Matrix finds a single fare component, oprwia, that books into O on the del-ams segment of del-fra.

ajggiant Feb 7, 2019 9:28 am

I assume the expertflyer "ticketing date" function is accurate. On 01FEB, there was a Z fare with a $695 base fare (+surcharges/taxes, etc.) available up until 04FEB, and no O fares. Since 02FEB, the O fare (Promotional Business Class) has been introduced ($690), and post 04FEB, the Z fare jumps to ($1055). However, both the O and Z fares currently on sale have the note below, expiring 10FEB. Curious what will happen after that, perhaps the O will disappear and the Z will return at the previous pricing, then you can change to Z for a INR 8335/~USD 117 fee.

UNLESS OTHERWISE SPECIFIED
TICKETS MUST BE ISSUED ON/AFTER 02FEB 19 AND ON/BEFORE
10FEB 19.

Keyser Feb 7, 2019 11:30 am


Originally Posted by ajggiant (Post 30750261)
I assume the expertflyer "ticketing date" function is accurate. On 01FEB, there was a Z fare with a $695 base fare (+surcharges/taxes, etc.) available up until 04FEB, and no O fares. Since 02FEB, the O fare (Promotional Business Class) has been introduced ($690), and post 04FEB, the Z fare jumps to ($1055). However, both the O and Z fares currently on sale have the note below, expiring 10FEB. Curious what will happen after that, perhaps the O will disappear and the Z will return at the previous pricing, then you can change to Z for a INR 8335/~USD 117 fee.

UNLESS OTHERWISE SPECIFIED
TICKETS MUST BE ISSUED ON/AFTER 02FEB 19 AND ON/BEFORE
10FEB 19.

i was thinking of paying $400 to bump the class up to 'z' to get the mileage credit but will now wait till 10th feb to see what happens....thanks for the info....

blagger Feb 7, 2019 11:57 am


Originally Posted by MSPeconomist (Post 30749802)
Are you sure? You haven't answered my questions about the fare code and whether you have a single fare component. If it's a coach fare that books into O (instant upgrade) this would be good news as in that case you *should* earn MQMs according to the coach fare class that was technically purchased.

Those nasty paid O fares on KL coded flights have been reported here before. They earn miles and XP in Flying Blue but nothing in Skymiles.
And in my experience on KL business, regardless of the long haul fare code, the short haul connection always books into J.

MSPeconomist Feb 7, 2019 12:09 pm


Originally Posted by blagger (Post 30750817)
Those nasty paid O fares on KL coded flights have been reported here before. They earn miles and XP in Flying Blue but nothing in Skymiles.
And in my experience on KL business, regardless of the long haul fare code, the short haul connection always books into J.

The J seemed strange to me too, but then I recalled that I had a recent cheap DL TPAC Z fare that booked into F on the domestic segments....and indeed I got 200% MQMs for the domestic segments. My guess is that this is done so that lack of availability in the required fare class for a short asegment doesn't prevent the airline from selling a (presumably rather profitable) longhaul ticket. Still, my earlier experience was that the domestic segments on Z fares tended to book into G or A class.

Grouchy Feb 7, 2019 12:43 pm


Originally Posted by blagger (Post 30750817)
And in my experience on KL business, regardless of the long haul fare code, the short haul connection always books into J.

So true :), last data point January 2018; Fare was Z1SRBE & Z2SRBE based. Long haul legs are posted as Z fares, the short intra-EU/domestic legs are posted and earn as a J fare. Unless of course if you have to manual request mileage credit, then the 'SkyMiles Issues' staff will catch those ;)


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