Meal selection before upgrade clears
Jun 24, 2019, 10:44 am
#1
Original Poster
Join Date: Nov 2009
Location: New York
Programs: DL - PM (demoted with Amex waiver increase) and 1 MM
Posts: 71
Meal selection before upgrade clears
Have applied an RUC for my upcoming JFK - PDX segment this Wednesday. On Sunday (72 hrs out), I received an email inviting me to select my first class meal, but the upgrade hasn't cleared yet. I still show (SU) as my class of service. "Upgrade Status:Upgrade Waitlisted" has disappeared from beneath MANAGE COMPLEMENTARY UPGRADES. The RUC still shows as OPEN. One final oddity - if I try to change my seat, I can't gain access to the seat map. I get a message that it is view only, but it doesn't even show up.
Is this a preview of an ultimate upgrade? Is Delta being proactive in case I get the upgrade? Has this happened to anyone else?
Is this a preview of an ultimate upgrade? Is Delta being proactive in case I get the upgrade? Has this happened to anyone else?
Jun 24, 2019, 10:58 am
#2
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Sounds like you have likely cleared and the ticket needs manual intervention to get reissued. A quick call to the Diamond/Platinum line will likely get everything straightened out and confirmed.
Jun 24, 2019, 11:55 am
#4
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 215
Jun 24, 2019, 12:26 pm
#5
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,923
They wouldn't have been able to check-in online, at which point presumably they contact DL or go to the counter and it gets fixed then and there.
If you mean, could you lose the upgraded seat, I'm not actually sure...
If you mean, could you lose the upgraded seat, I'm not actually sure...
Jun 24, 2019, 3:17 pm
#6
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
You could lose the flight if you get to the airport late-ish and the counter agents aren't able to fix the problem (reissue the ticket) in time.