delta.com and app are broken
Jun 20, 2019, 1:29 am
#31
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Join Date: Sep 2009
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AFAIK the sequence number only indicates whether you checked in first, second, etc. for your flight. [It can be fun to observe the number you get when you check in early, especially with some connecting flights, or late.] This would be a shorthand to identify you in the context of a specific flight.
Jun 20, 2019, 1:31 am
#32
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Is it better yet? Any recent reports from the wild? Will DL hubs be a mess tomorrow?
Jun 20, 2019, 2:47 am
#33
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
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I noticed a week or two ago that we are now down to only 2 mods in the DL forum, and no doubt they have busy lives outside of FT, so who knows when/if it will get acted on.
Jun 20, 2019, 3:00 am
#34
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,034
Yes, our pilot made an announcement that they had to do this manually which conjured up very funny images in my mind. We left a bit late but still arrived early in Paris, so I guess they did a good job!
Jun 20, 2019, 6:13 am
#35
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 217
Interestingly enough, I can log into delta.com and the app, but my waitlisted RUC which usually manifests itself as a second seatmap is now showing up as a second flight. So now it looks like I’m booked on the same flight twice, one in SU and one in OY.
Jun 20, 2019, 6:49 am
#38
Join Date: Sep 2012
Location: Dayton, OH/CVG
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Posts: 883
slightly off subject, but i'm curious: The boarding pass doesn't have any fare/ticker price info on it that i know of for reimbursement. Is this just to prove you took the flight?
Jun 20, 2019, 6:54 am
#39
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DL boarding passes have your ticket number printed, so if someone looks they could detect the sort of cheating in which one submits a freceipt for a more expensive flight but then actually uses a cheaper ticket for the travel. [I think some sports referees got into a lot of trouble for doing this.] I worry sometimes when DL reissues tickets about the chain for ticket numbers and whether I should be submitting the entire sequence of receipts.
Of course, the boarding pass is evidence (but not proof) that one took the flight. However, if one was present for business activities at the destination, it's usually quite obvious that the traveler didn't walk or swim.
Of course, the boarding pass is evidence (but not proof) that one took the flight. However, if one was present for business activities at the destination, it's usually quite obvious that the traveler didn't walk or swim.
Jun 20, 2019, 7:29 am
#40
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DL boarding passes have your ticket number printed, so if someone looks they could detect the sort of cheating in which one submits a receipt for a more expensive flight but then actually uses a cheaper ticket for the travel. [I think some sports referees got into a lot of trouble for doing this.] I worry sometimes when DL reissues tickets about the chain for ticket numbers and whether I should be submitting the entire sequence of receipts.
Of course, the boarding pass is evidence (but not proof) that one took the flight. However, if one was present for business activities at the destination, it's usually quite obvious that the traveler didn't walk or swim.
Of course, the boarding pass is evidence (but not proof) that one took the flight. However, if one was present for business activities at the destination, it's usually quite obvious that the traveler didn't walk or swim.
At my previous company, one employee got a refundable fare - drove the distance by car , got refunded by the airline, and claimed the (expensive) fare on his expense report. Not sure how he got caught but he did get fired of course. After that, the company required everyone to submit boarding passes with their expense report.
Jun 20, 2019, 8:35 am
#44
Join Date: May 2009
Location: Seattle, WA
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At my previous company, one employee got a refundable fare - drove the distance by car , got refunded by the airline, and claimed the (expensive) fare on his expense report. Not sure how he got caught but he did get fired of course. After that, the company required everyone to submit boarding passes with their expense report.
or asking employees to submit a selfie with their boarding pass and the safety card onboard each time?
Jun 20, 2019, 8:39 am
#45
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The heck of it all is that this wouldn’t have prevented the original issue - the employee could have checked in, gotten a BP, then cancelled the ticket. About the only way the company can really prevent this is by using a service like Concur that integrates with the airline backend, or by manually checking the Reciepts section on the airline sites to make sure the coupon says FLWN.
or asking employees to submit a selfie with their boarding pass and the safety card onboard each time?
One could deplane after taking the selfie and cancel the flight for a refund/credit.