Is there a way to tell which RUCS are used/WListed before they are close?
Jun 11, 2019, 9:04 am
#1
Original Poster
Join Date: Sep 2008
Location: DTW
Programs: DL DM
Posts: 51
Is there a way to tell which RUCS are used/WListed before they are close?
Is there a way to rell which RUCS are used or waitlisted before they are closed in your profile?
The reason I ask is I called to use a RUC and the Diamond Lined rep couldn't tell me if I had any left even though I show 7 open. She said there is no way for them to tell which ones are being used as already( upgraded:non flown) or waitlisted until you fly. This doesn' seem accurate and I don't want to select more with my Choice benefit if I don't have to since it will start the expiration clock.
Thanks
The reason I ask is I called to use a RUC and the Diamond Lined rep couldn't tell me if I had any left even though I show 7 open. She said there is no way for them to tell which ones are being used as already( upgraded:non flown) or waitlisted until you fly. This doesn' seem accurate and I don't want to select more with my Choice benefit if I don't have to since it will start the expiration clock.
Thanks
Last edited by Hotcarl; Jun 11, 2019 at 9:11 am
Jun 11, 2019, 9:12 am
#2
Join Date: Sep 2010
Location: NYC
Programs: Delta DM, 2MM
Posts: 1,254
Is there a way to rell which RUCS are used or waitlisted before they are closed in your profile?
The reason I ask is I called to use a RUC and the Diamond Lined rep couldn't tell me if I had any left even though I show 7 open. She said there is no way for them to tell which ones are being used as already( upgraded:non flown) or waitlisted until you fly. This doesn' seem accurate and I don't want to select more with my Choice benefit if I don't have to since it will start the expiration clock.
Thanks
The reason I ask is I called to use a RUC and the Diamond Lined rep couldn't tell me if I had any left even though I show 7 open. She said there is no way for them to tell which ones are being used as already( upgraded:non flown) or waitlisted until you fly. This doesn' seem accurate and I don't want to select more with my Choice benefit if I don't have to since it will start the expiration clock.
Thanks
Jun 11, 2019, 9:23 am
#3
Original Poster
Join Date: Sep 2008
Location: DTW
Programs: DL DM
Posts: 51
Thanks for the response. No I haven't tracked them, I guess I wrongly assumed that once a specific cert was attached to a flight it would show up within the cert in my profile.
Jun 11, 2019, 11:01 am
#4
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Whenever I apply a GUC/RUC I ask the agent for the cert # they applied and keep track of it all in a Google sheet. Has been handy a couple times where an agent tried to use a cert to wait list when that cert was already wait listed on a different itin.
Jun 11, 2019, 12:11 pm
#6
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
As previously explained, as soon as a RUC/GUC cert is applied as payment for a successful upgrade and the ticket is reissued, the cert will change to "used" in your Delta wallet. That's the only thing we customers can see.
Until then, the only thing you can do is call and ask a Res agent to read you the cert number from each flight you are currently waitlisted on, and then keep track from there. Since usually the last four digits are unique, you could first go into your wallet and note the last four digits of each of your OPEN certs, and then call and ask the res agent what cert (last four digits) is coded on each flight you've waitlisted.
And then, keep track yourself.
This exercise could be enlightening - as previously noted, it is entirely possible to waitlist for multiple flights with one cert number. You might discover that you have two flights waitlisted using one cert, which would be a problem because only one of those waitlists will ever successfully clear.
Until then, the only thing you can do is call and ask a Res agent to read you the cert number from each flight you are currently waitlisted on, and then keep track from there. Since usually the last four digits are unique, you could first go into your wallet and note the last four digits of each of your OPEN certs, and then call and ask the res agent what cert (last four digits) is coded on each flight you've waitlisted.
And then, keep track yourself.
This exercise could be enlightening - as previously noted, it is entirely possible to waitlist for multiple flights with one cert number. You might discover that you have two flights waitlisted using one cert, which would be a problem because only one of those waitlists will ever successfully clear.