Delta Concourse D gates appallingly filthy and run down -- worse than a bus station
Jun 4, 19, 7:39 pm
#1
Original Poster
Join Date: Nov 2009
Posts: 157
Delta Concourse D gates appallingly filthy and run down -- worse than a bus station
I recently departed -- about 21:00 -- from the end of Delta's Concourse D gates (26 June) and was absolutely shocked by the filth and run-down gates. Delta considers itself the "premier airline" of the United States, but it's maintaining its concourses like this at its "hometown hub" -- really?
Here's what I saw:
ATL brags that it's "the world's busiest airport" and Delta brands itself as the premier legacy carrier. My recent experience on Delta's ATL concourse D, however, was, worse than any major bus station in a developing country.
I'm frankly embarrassed for Delta and, as an American, embarrassed that visitors from abroad to our "busiest airport" have to encounter these conditions.
Atlanta and Delta should both be ashamed.
Here's what I saw:
- A row of collapsed seats (i.e. one side was on the ground)
- Ripped and torn seats at almost every gate
- Plugs with "doesn't work" and "works" hand-written in black marker
- Fast food waste everywhere (cups, bags, trash, etc.)
- Crumbs and liquid mess everywhere
- A new-ish seat with yellow tape awkwardly covering it and the words "broke seat" in hand-written marker
ATL brags that it's "the world's busiest airport" and Delta brands itself as the premier legacy carrier. My recent experience on Delta's ATL concourse D, however, was, worse than any major bus station in a developing country.
I'm frankly embarrassed for Delta and, as an American, embarrassed that visitors from abroad to our "busiest airport" have to encounter these conditions.
Atlanta and Delta should both be ashamed.
Last edited by ajl1239; Jun 4, 19 at 8:07 pm
Jun 4, 19, 8:07 pm
#3
Join Date: Jul 2003
Location: miami, florida
Posts: 1,484
Concourse D has historically had narrower walkways based on its original intent of only O and D traffic for non-hub carriers. It is the worst of all the Concourses. Even the D SC only has one unisex bathroom. The other Concourses are all much nicer.
Jun 4, 19, 8:09 pm
#5
Original Poster
Join Date: Nov 2009
Posts: 157
Originally Posted by sydneyracquelle
Concourse D has historically had narrower walkways based on its original intent of only O and D traffic for non-hub carriers. It is the worst of all the Concourses. Even the D SC only has one unisex bathroom. The other Concourses are all much nicer.
Jun 4, 19, 9:17 pm
#8
Join Date: Jan 2006
Location: CONUS
Programs: DL Diamond; UA 1K; AS 75K
Posts: 925
Used to be.
Now you'll find DL mainline at the 4 former NW gates on E and occasionally 717 ops on the north end of E, to go along with CR9 CR7 and yes the CRJ. 10 years ago for DL it was CRJ and even SF3 central.
Now you'll find DL mainline at the 4 former NW gates on E and occasionally 717 ops on the north end of E, to go along with CR9 CR7 and yes the CRJ. 10 years ago for DL it was CRJ and even SF3 central.
Originally Posted by FlyBitcoin
Aren't those mostly the CRJ-200 gates?
Maybe they don't want you to get your hopes up for the comfort level you are about to experience on board?
Maybe they don't want you to get your hopes up for the comfort level you are about to experience on board?
Jun 4, 19, 9:20 pm
#9
Original Poster
Join Date: Nov 2009
Posts: 157
Originally Posted by FlyBitcoin
Aren't those mostly the CRJ-200 gates?
Maybe they don't want you to get your hopes up for the comfort level you are about to experience on board?
Maybe they don't want you to get your hopes up for the comfort level you are about to experience on board?
Jun 4, 19, 9:33 pm
#10
Join Date: Jan 2015
Location: MSP
Programs: DL PM
Posts: 187
Originally Posted by ajl1239
ATL brags that it's "the world's busiest airport" and Delta brands itself as the premier legacy carrier. My recent experience on Delta's ATL concourse D, however, was, worse than any major bus station in a developing country.
I'm frankly embarrassed for Delta and, as an American, embarrassed that visitors from abroad to our "busiest airport" have to encounter these conditions.
Jun 4, 19, 9:35 pm
#11
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Originally Posted by sydneyracquelle
Concourse D has historically had narrower walkways based on its original intent of only O and D traffic for non-hub carriers. It is the worst of all the Concourses. Even the D SC only has one unisex bathroom. The other Concourses are all much nicer.
Jun 4, 19, 10:45 pm
#13
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Starriott Ambassador, National Exec Elite
Posts: 3,879
Originally Posted by DCP2016
Par for the course with large US airports. But yes, Concourse D at ATL is the worst and needs to be bulldozed. Makes LGA look like Buckingham Palace.
Jun 5, 19, 2:10 am
#14
Join Date: Feb 2015
Location: ANC
Programs: DL PM
Posts: 724
I haven't been through "D" in ATL since last December (I think). To me it was sufficiently maintained. Sure, it isn't as polished as "F" or the recently renovated "B" in ATL. It is narrower than the other concourses and used to be regional, but now it is a combo of regional/mainline. Personally I think ATL is one of the best maintained airports in the US. With the worst being SEA.
Jun 5, 19, 2:19 am
#15
Join Date: Oct 2009
Location: TPA International
Programs: Priority Club Pl, Marriot Gold, Delta PM, National EE, Hertz PC, TSA Pre✓
Posts: 62
Wouldn't discourteous passengers (even perhaps for the broken seats) be a major cause of what you describe at ATL? Messes of crumbs and liquids, and fast food waste everywhere are the result of piggy passengers, IMHO.
