when is a bp not a bp?
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
when is a bp not a bp?
From jfk to zrh (nonstop) my bps (printed on my home computer) are always OK.
Yesterday I flew n/s from zrh to jfk and printed my bp in my hotel. Shortly before boarding I went to DL "security" desk (since my bp had TSA PC listed) I was asked minimal ques. But when I got on the DL-ONE boarding line the agent claimed my bp was NOT a bp; I was directed to get an "official" bp, printed from their bp printer. The security people who verified my pp took no issue with my hotel printed bp. Was my initial bp NOT a bp.
Yesterday I flew n/s from zrh to jfk and printed my bp in my hotel. Shortly before boarding I went to DL "security" desk (since my bp had TSA PC listed) I was asked minimal ques. But when I got on the DL-ONE boarding line the agent claimed my bp was NOT a bp; I was directed to get an "official" bp, printed from their bp printer. The security people who verified my pp took no issue with my hotel printed bp. Was my initial bp NOT a bp.
#2
Join Date: Sep 2011
Location: HSV
Programs: Delta DM / 4MM; HHonors Diamond
Posts: 126
European airports use a different scan code than we do in the US. From my experience, many of the Delta printed boarding passes have both on them. However, the ones you print from the website might not. I learned this by living through an experience very similar to the one you did ... only in MUC. I asked and got an explanation ... I assume it's right.
#3
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
In the same vein, I've had DL reprint a boarding pass produced at the airport in EU or Asia reprinted at the bag recheck on arrival in the US. Sometimes to get the prechek tag on it.
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It's done at airports where the scanners are not up to snuff. Neither common nor uncommon and typically where the hardware is the airport authority's or belongs to a ground servicer or another carrier.
#6
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
In ZRH you can't get into the "controlled" area unless your bp is scanned properly.
#7
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 642
I once flew a DL codeshare Air Europa flight LIS-MAD connecting onto a DL MAD-ATL flight. They thought my UX boarding pass was fake. Wouldn't let me pass passport check at the gate. They eventually printed me a new boarding pass on DL stock. DL seems to be weird about non-DL BP's.
#8
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I once flew a DL codeshare Air Europa flight LIS-MAD connecting onto a DL MAD-ATL flight. They thought my UX boarding pass was fake. Wouldn't let me pass passport check at the gate. They eventually printed me a new boarding pass on DL stock. DL seems to be weird about non-DL BP's.
#9
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 642
It's not just DL. Most airlines have you swap BP nowadays. Done to help with scanner issues, and as a way to quickly tell if they verified your passport or Visa. Most airlines don't trust others to do that for them and seeing new BP jets them know you've been verified by them.
#10
Join Date: Oct 2016
Posts: 277
On the occasions when I HAVE had boarding passes all the way through, I have never had trouble using them. But I’ve never printed my own at home.
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
No issues with DL/AF/KL. Only time I've had to exchange with them, is when at outstation that's contracted to third party. (Ie Dnata, SATS, Menzies, etc)
#12
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
It happens all the time for me in European airports. In fact, I don’t bother doing online check in any longer on inbound flights from the EU. Also happens on AA flights from CDG, VCE, FCO and ZRH in my recent experience.
#13
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 642
On a recent MU trip, the out station printed my boarding passes all the way to JFK. Got to PVG and even immigration wouldn't accept my onward BP, made me go to the transfer desk for an "official" MU BP. Bit of a hassle, but I had hours to kill so oh well.
#14
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
There was a point a few years ago at LAX where the mobile BPs wouldn't get you TSA PreCheck services even if it said PreCheck because tea was worried people were creating fake mobile BPs. You had to have a printed BP.
#15