Originally Posted by ethernal
(Post 31105981)
You say that - right up until the alternative is cancellation and booking on a flight two days later.
|
Originally Posted by estedman
(Post 31106076)
I guess that flight that I was on 4/15 JFK/ATL because of crew timeout does not count.
https://flightaware.com/live/flight/...009Z/KJFK/KATL |
Originally Posted by ethernal
(Post 31108698)
Lastly - perhaps those of us with status don't appreciate this fact - but cancellations can be very, very bad. I am guarantee you that person in Basic Economy with no status was glad that the flight persisted. Otherwise they may not be able to get rebooked to their final destination for a long time - far longer than the next morning would have been.
|
Originally Posted by apodo77
(Post 31107164)
I’ve left ATL 30 minutes late and landed early in TPA. Also a few times I’ve had delays go into the next day (8 hours+) and technically not a cancelled flight. This whole on time obsession and no cancellations is a bit silly imo. I find it hard to believe that some people can't see the benefit of greatly delaying a flight vs. cancellation. If there are other options, you are in the same boat as if they canceled. If there AREN'T other options, then you are screwed with a capital F. Delta has operational excellence and operational superiority in the USA and that is a statement of fact. |
Originally Posted by xliioper
(Post 31110799)
Flight 2675? Technically, it was not cancelled, just delayed by 14 hours. Yes, I know it feels like they are cheating. But, it doesn't actually disprove their claim.
https://flightaware.com/live/flight/...009Z/KJFK/KATL |
Small sample size here, but I got hit by a rolling day due to MX (yay M88) a few years back ATL-PBI. Flight ended up being rescheduled to ~12h after when it should've taken off, for a departure time of 6:30a if I recall correctly.
After a wait in line and some persistence, I got a night at the Westin (incidentally, the previous time I had stayed there I had to pay $79 because WN misconnected as a result of WX on the incoming flight). And what ended up being 20K SkyPesos. And I elected to fly out early afternoon rather than 6:30a, which had the side benefit of being on a 717 rather than that same M88. If the original flight had been cancelled rather than 12-hour delayed, I almost certainly wouldn't have gotten the flight I did, as I was on a lowly no-status BE fare for that leg. As another anecdote, for the most recent conference I booked speaker travel for (something like 20 round-trips), AA canceled two folks flights. One of them ended up having a misconnect on the rebook flight, forcing *another* rebooking. At which point that speaker decided that the entire situation was a lost cause, and I don't blame 'em. Southwest had one cancel/rebook. AA also had a schedule change early on that would've caused a misconnect, so they bumped that person to an earlier flight when I had paid extra for a more reasonable timing. The most Delta did was move a flight 45 minutes well in advance of flying it. And arriving early JFK-AUS. Padding or not, they were boring in all the right ways. Which is a big reason why I'm rooting for them throwing focus city designation at AUS. |
Originally Posted by BenA
(Post 31108668)
Delta’s definitely an operationally excellent airline, but let’s also recognize that there is some significant gaming of the stats going on here. I’ll be be the first to admit that I think the criteria is less than optimal, but if I cared that much, I’d write my congressperson. I think a controllable delay over 6hr should count as an incomplete. (Maybe 10 hr for uncontrollable). Even with that criteria, DL would still come out ahead of its peers. |
Doesn't padding the schedule make customers happier because they believe their flight has arrived "early"? Similarly, contractors will quote something a little higher than it will actually be so they can come to you and say they were able to do it for a little cheaper than expected? It can be irritating but a lot of people like to think they arrived earlier.
|
Originally Posted by jackvogt
(Post 31119199)
Doesn't padding the schedule make customers happier because they believe their flight has arrived "early"? Similarly, contractors will quote something a little higher than it will actually be so they can come to you and say they were able to do it for a little cheaper than expected? It can be irritating but a lot of people like to think they arrived earlier.
But that's just a side benefit--I assume DL's main goal is to not arrive late, have strong operating statistics, and gain new business based on that -- hopefully more than enough to offset the costs of padding the schedule, as some posters described above. |
Originally Posted by jackvogt
(Post 31119199)
Doesn't padding the schedule make customers happier because they believe their flight has arrived "early"? Similarly, contractors will quote something a little higher than it will actually be so they can come to you and say they were able to do it for a little cheaper than expected? It can be irritating but a lot of people like to think they arrived earlier.
Also - more or less, Delta seems to aim for an average delay of 0 minutes. They tend to be within +/- 2 minutes in terms of average delay across all flights. I don't even know if you can call that padding - that's just a mean best guest arrival time. Obviously that means that - due to the long tail of delays (a flight can be delayed 3 hours, but it will never be 3 hours early no matter how great the jetstream is) - the median flight will arrive early (indeed, 70-80% of flights will arrive early). |
Originally Posted by jackvogt
(Post 31119199)
Doesn't padding the schedule make customers happier because they believe their flight has arrived "early"?
Call it valuing predictability and better odds I’ll fly my ticket as booked. |
If AA could go a week without a mainline cancellation I think they'd be celebrating over on Amon Carter Blvd.
|
Originally Posted by beachmouse
(Post 31119382)
its not so much about arriving ‘early’ because there may or may not be a gate available if you do. Delta has improved the no gate availability in ATL tremendously over the years.
Originally Posted by beachmouse
(Post 31119382)
after a typical 20 minute ‘hold at origin’ because Atlanta
|
Originally Posted by indufan
(Post 31119418)
Delta has improved the no gate availability in ATL tremendously over the years.
Originally Posted by indufan
(Post 31119418)
These also have gone down tremendously outside of the inner ring. I suspect maybe the inner ring is worse.
|
Originally Posted by AANYC1981
(Post 31119415)
If AA could go a week without a mainline cancellation I think they'd be celebrating over on Amon Carter Blvd.
|
All times are GMT -6. The time now is 12:20 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.