No free bags with SkyMiles Amex card on my KL-operated flight?
Apr 16, 2019, 5:51 pm
#1
Original Poster
Join Date: Dec 2018
Posts: 31
No free bags with SkyMiles Amex card on my KL-operated flight?
Hi,
I recently got the Delta SkyMiles and then booked a Delta flight directly on the Delta homepage (DELTA 9347 and DELTA 9380).
To my understanding I should have free baggage which is one of the reasons why I got this card.
Now I checked in already and no word about free bags -- they want to charge 60$ per direction!
I see that these flights are operated by KLM (KL Flt 608 and KL Flt 605).
Can it have anything to do with that?
If yes:
How can that be?
If no: What am I missing?
I recently got the Delta SkyMiles and then booked a Delta flight directly on the Delta homepage (DELTA 9347 and DELTA 9380).
To my understanding I should have free baggage which is one of the reasons why I got this card.
Now I checked in already and no word about free bags -- they want to charge 60$ per direction!
I see that these flights are operated by KLM (KL Flt 608 and KL Flt 605).
Can it have anything to do with that?
If yes:
How can that be?If no: What am I missing?
Apr 16, 2019, 5:55 pm
#3
Join Date: Aug 2017
Location: Tahoe
Programs: Delta DM for now
Posts: 474
I assume you mean you recently got one of the AmEx SkyMiles credit cards? If thats the case, the free checked bags should be reflected when you check in for your flight. The email confirmations after booking just show the same standard message for everyone.
Apr 16, 2019, 5:57 pm
#5
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I believe the dl amex benefit only applies to domestic, delta operated flights.
Not international flights and especially not KLM operated flights. If they are KLM operated, expect to pay the stated fee.
Not international flights and especially not KLM operated flights. If they are KLM operated, expect to pay the stated fee.
Apr 16, 2019, 5:57 pm
#6
Original Poster
Join Date: Dec 2018
Posts: 31
@ DeltaFan4Now: Yes, Economy Light (E) and then Europe Economy (E).
@ TuxTom : Yes I recently got it and I checked in already but still no change
@ TuxTom : Yes I recently got it and I checked in already but still no change
Apr 16, 2019, 5:59 pm
#8
Join Date: Aug 2017
Location: Tahoe
Programs: Delta DM for now
Posts: 474
@ DeltaFan4Now: Yes, Economy Light (E) and then Europe Economy (E).
@ TuxTom : Yes I recently got it and I checked in already but still no change
@ TuxTom : Yes I recently got it and I checked in already but still no change
Apr 16, 2019, 6:01 pm
#9
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,474
The first checked bag fee waiver will only be applied on flight segments which originate on a Delta or Delta Connection® carrier when you check-in with Delta for both a Delta marketed and Delta operated flight. Codeshare flights are not eligible.
Apr 16, 2019, 6:06 pm
#11
Original Poster
Join Date: Dec 2018
Posts: 31
Whoaaaaaah this is such a scam!!! On a flight with a Delta number purchased over the delta homepage with a delta issued boarding pass. And then this somewhere in the small text. This is a scam. I'll definitely cancel this card after the first year.
Apr 16, 2019, 6:10 pm
#12
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,532
So many of these cards trumpet the free bag, but when you read the small print, you find it doesn’t apply to international flights.
Apr 16, 2019, 6:16 pm
#14
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
Ok, I wasn't sure.
Reading through the Free Bag terms, I do not see any restrictions on international flights - unless I am missing it. Also, he says the ticket is purchased on Delta.com and has a Delta flight number, should it matter if the flight is operated by KLM?
Reading through the Free Bag terms, I do not see any restrictions on international flights - unless I am missing it. Also, he says the ticket is purchased on Delta.com and has a Delta flight number, should it matter if the flight is operated by KLM?
Apr 16, 2019, 6:16 pm
#15
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
First Checked Bag Free
Benefit is limited to Basic Card Members (not Additional Card Members) with the Gold, Platinum or Reserve Delta SkyMiles Credit Cards. Reservation must include the Basic Card Member's SkyMiles number. Fee waiver also available for passengers traveling in the same reservation as the Basic Card Member. Maximum nine waivers per reservation. New Card Members and Card Members upgrading from another Delta SkyMiles Credit Card product will be eligible for the checked baggage fee waiver benefit after receiving their Card from American Express. The first checked bag fee waiver will only be applied on flight segments which originate on a Delta or Delta Connection® carrier when you check-in with Delta for both a Delta marketed and Delta operated flight. Waiver is only for normal bag fee, if any, for the first checked bag that is not overweight and not oversize under Delta's applicable rules as set forth in Delta's contract of carriage. Additional terms, conditions and restrictions may apply. See delta.com/firstbagfree for details.
https://www.americanexpress.com/us/c...ree/delta-gold
AA has an affiliated card(s) that doesn't provide a baggage benefit on international flights. Maybe others do, too.
