FA stay seated whole flight
Apr 11, 2019, 7:25 pm
#61
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Honestly, I think there should be no service on flights under an hour. On a ATL-TPA flight on a 739 a few days ago, the crew struggled to complete a full service due to the flight being like 56 minutes. I am fine not eating/drinking for that short of a period. Maybe they could leave the water bottles that are always in F at every seat.
With Delta using pre-select for meals in first-class and Delta One business-class on longer flights, it could easily offer a meal on a pre-ordered basis on much shorter flights. Even if it was a cold meal at least give a first-class passenger the option.
May 19, 2019, 5:05 pm
#62
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That's a bit of a laugh. I know Europe is not America, but I've been on flights like London-Paris or Geneva-London of about an hour's duration in the air where the crew manages to serve 150 passengers a full trayed lunch or snack. It's not the duration that rules out amenities, it's crew accountability and motivation.
LHR - CDG / GVA length flights serving a full meal to the equivalent of a 757 economy cabin have more than two F/As.
May 19, 2019, 5:11 pm
#63
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It would be a lot saner, and better in terms of customer expectations, on such short flights to just have them come through with trays of pre-poured cups of water and maybe one or two of the most popular drinks like coffee for morning flights, and honor special requests as time permits. (OR staff the flights with more F/As, which is beyond the crew's control.) That way at least everyone gets SOMEthing.
May 19, 2019, 5:33 pm
#64
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I agree. I routinely fly ATL-TPA. Usually I try to be in F of course but a few times I have been stuck in the back of Y and have seen the crew bust their tails but still not be able to serve drinks to the last few rows with the drinks trolley before they have to stop the service and prepare the cabin for landing.
It would be a lot saner, and better in terms of customer expectations, on such short flights to just have them come through with trays of pre-poured cups of water and maybe one or two of the most popular drinks like coffee for morning flights, and honor special requests as time permits. (OR staff the flights with more F/As, which is beyond the crew's control.) That way at least everyone gets SOMEthing.
It would be a lot saner, and better in terms of customer expectations, on such short flights to just have them come through with trays of pre-poured cups of water and maybe one or two of the most popular drinks like coffee for morning flights, and honor special requests as time permits. (OR staff the flights with more F/As, which is beyond the crew's control.) That way at least everyone gets SOMEthing.
May 20, 2019, 9:17 am
#65
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It would be a lot saner, and better in terms of customer expectations, on such short flights to just have them come through with trays of pre-poured cups of water and maybe one or two of the most popular drinks like coffee for morning flights, and honor special requests as time permits. (OR staff the flights with more F/As, which is beyond the crew's control.) That way at least everyone gets SOMEthing.
May 20, 2019, 10:01 am
#66
Join Date: Oct 2014
Posts: 209
That's a bit of a laugh. I know Europe is not America, but I've been on flights like London-Paris or Geneva-London of about an hour's duration in the air where the crew manages to serve 150 passengers a full trayed lunch or snack. It's not the duration that rules out amenities, it's crew accountability and motivation.
May 20, 2019, 10:33 am
#67
Join Date: Jun 2004
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I have flown ATL-TPA with 1 PDB and 2 in air runs in F. I Have also been in C+ and seen the service discontinued shortly after my single drink.
As far as KLM though, they might not have been as attuned to how fast the pop-up t-storms can hit in ATL. Would be really embarrassing if the FA gets up quickly to start service, and then spills the drink in the customers lap because they missed the cup wide right. :-)
May 21, 2019, 9:09 am
#68
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I was on AS ORD-SEA in premium class this weekend where flight time was 3h 45m and the first drink cart did not appear until 1h 40m into the trip. That has nothing to do with staffing levels.
May 21, 2019, 11:50 am
#69
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