FA stay seated whole flight
#16
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I got the impression jackvogt was referring to service in the Y cabin. And yes, Ive been on short hops where the FAs were unable to complete service throughout the Y Cabin because the flight wasnt long enough, and I would be fine if for the Main Cabin, they just did the Water Bottle service, either just mini Dasani bottles or the big bottle and plastic cups to make sure everyone got something versus doing a "full service" where they only get through 1/2 or 2/3rds of the cabin before having to stop service and put the carts away.
#17
Join Date: Jan 2000
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That's a bit of a laugh. I know Europe is not America, but I've been on flights like London-Paris or Geneva-London of about an hour's duration in the air where the crew manages to serve 150 passengers a full trayed lunch or snack. It's not the duration that rules out amenities, it's crew accountability and motivation.
#18
Join Date: Dec 2010
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Flight attendant injuries due to turbulence have gone up over recent years and I believe the regional in question has really started to take turbulence more seriously. So this is coming from management. In recent month pilot's are asked to communicate anticipated turbulence to FA's more frequently now with actual instructions whether or not they can be up. Dispatch has been trying to do a better job at sending predicted turbulence reports to pilot's as well. So perhaps the information the pilot's got is that it is going to be bumpy, and they asked the FA's to remain seated. You should certainly complain, but it might not change much if it's safety related.
#19
Join Date: Sep 2007
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At UA they dont pretend. On flights less than an hour, It is not unusual for FA to announce the flight was too short for service, proceed to pour herself a drink, and sit down to enjoy the rest of the fight with a magazine. It was frustrating sitting in F watching her having a spa hour instead of working.
#20
Join Date: Apr 2016
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The regular DL flights from BNA to ATL never have main cabin service. If all goes well, its usually about 50 minutes gate to gate. I can live without a sippy cup of water that long. First class will usually get a PDB and then a refill.
I was on a DL flight from DTW to CLE and its literally a hop across a choppy lake. The dude next to me was about to complain when the FA just sat in the jump seat until she announced we were just starting our descent. We might have been in the air 20 minutes tops. I survived. There was no service in any cabin.
I don't blame them. I paid for a safe, comfortable, on time flight not for a soda.
I was on a DL flight from DTW to CLE and its literally a hop across a choppy lake. The dude next to me was about to complain when the FA just sat in the jump seat until she announced we were just starting our descent. We might have been in the air 20 minutes tops. I survived. There was no service in any cabin.
I don't blame them. I paid for a safe, comfortable, on time flight not for a soda.
#21
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Flight attendant injuries due to turbulence have gone up over recent years and I believe the regional in question has really started to take turbulence more seriously. So this is coming from management. In recent month pilot's are asked to communicate anticipated turbulence to FA's more frequently now with actual instructions whether or not they can be up. Dispatch has been trying to do a better job at sending predicted turbulence reports to pilot's as well. So perhaps the information the pilot's got is that it is going to be bumpy, and they asked the FA's to remain seated. You should certainly complain, but it might not change much if it's safety related.
#22
Join Date: Jun 2009
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I understand turbulence happens. However multiple times now on short SLC flights the crew stays seated the whole flight. They claim there's turbulence that severe. Only one problem! There is no turbulence, at all. It seems they just don't want to work. No service to the F cabin. Heck, they don't even get up to do a final cabin check! As a pilot I've gone online to look at PIREPs
, TAFs, SIGMETS and winds aloft. None indicate severe turbulence, in fact PIREPs normally indicate no turbulence .
Last night again flying out of SLC. Not one bump. Yet again, stay seated whole flight duration.
, TAFs, SIGMETS and winds aloft. None indicate severe turbulence, in fact PIREPs normally indicate no turbulence .
Last night again flying out of SLC. Not one bump. Yet again, stay seated whole flight duration.
I understand their #1 requirement is safety but if you are moving away from providing in flight services then own that motto and adjust your pricing and move to the model that will charge for snacks, drinks, etc.
#24
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I find it ridiculous that on here there are many experiences of FA's not doing service on these flights yet I have flown DAB-ATL a lot which is a sub one hour flight, on completely full MD88's, MD90's, A321's, 739's, and 752's and the FA's have managed to do full drink/snack service. This is just screaming laziness to me.
#25
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I thought Delta didn't beverage service on flights under 300 miles in Y. They never do them in Y on DTW to chicago (even though Southwest can manage to do a full beverage service on a DTW/MDW flight). If they are expecting the turbulance to be that bad the entire flight then I hope they are at least doing a PDB and offering passengers refills while still on the ground.
#26
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I thought Delta didn't beverage service on flights under 300 miles in Y. They never do them in Y on DTW to chicago (even though Southwest can manage to do a full beverage service on a DTW/MDW flight). If they are expecting the turbulance to be that bad the entire flight then I hope they are at least doing a PDB and offering passengers refills while still on the ground.
I foresee a memo going out to FAs reminding them of service standards soon, since this clearly isnt a one off issue.
Keeping sending in the complaints!
Last edited by AANYC1981; Apr 8, 2019 at 7:56 pm
#27
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I've flown on 30 seat flts between Farmingdale (Republic Airport), NY and Atlantic City, duration 30 minutes. The FA provided drink/snacks. Comparing fewer F on DL with 30 seats on my flt shows it can be done.
#28
Join Date: Jun 2009
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I thought Delta didn't beverage service on flights under 300 miles in Y. They never do them in Y on DTW to chicago (even though Southwest can manage to do a full beverage service on a DTW/MDW flight). If they are expecting the turbulance to be that bad the entire flight then I hope they are at least doing a PDB and offering passengers refills while still on the ground.
#29
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