posting miles from China Eastern flights
#16
Join Date: Jun 2019
Programs: DL DM, Marriott Titanium
Posts: 65
I just returned on a six leg trip on China Eastern using IFLY.com. on business class They only gave me an option to the china eastern FF # on the payment paid....the customer service just to enter your Delta Airline#, and 4 week later, no miles or MQD'd. Wrote Delta and they said there showed be an area to record it. There wasnt. Delta said they couldn't do anything. Any suggestions?
Then to your situation, are you still holding the boarding passes? If you do, does your DL FF# show up there (DL xxxxxxxx)? As a DL PM you should also see 'sky priority' and 'elite plus'.
My hunch is that MU used your DL FF# as their FF#, thus it cannot be credited to Delta.
#17
Join Date: May 2009
Location: Flying to a boat
Programs: DL DM/2MM, Bonvoy Titanium, Hertz PC
Posts: 823
I don't see any provision in their mobile app (the English version) or their Web site to put in FF numbers from other Skyteam carriers. I don't want to leave miles orphaned with MU, but would rather send them to KE. Tell them at check-in, or is there a wiser way?
#18
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 641
I recently flew MU JFK-PVG-KUL and back. Outbound posted within 4 days, return took a tad bit longer, but was there within a week of if I recall correctly.
I make sure my Skymiles number is showing in the boarding pass and I keep those until the flights have posted.
At KUL on the return. I used the SkyPriority lane, got the seat I wanted, and boarding passes. But my FFN wasn't showing on my BP. I asked the agent to check and make sure it was there, it wasn't, so they added it.
As long as the FFN is in the pass you should be good. It might not post automatically, but requesting credit should be easy after the flights.
I make sure my Skymiles number is showing in the boarding pass and I keep those until the flights have posted.
At KUL on the return. I used the SkyPriority lane, got the seat I wanted, and boarding passes. But my FFN wasn't showing on my BP. I asked the agent to check and make sure it was there, it wasn't, so they added it.
As long as the FFN is in the pass you should be good. It might not post automatically, but requesting credit should be easy after the flights.
#19
Join Date: Oct 2001
Location: Somewhere...
Programs: AA PLT/3MM, UA GM/1MM, DL DM/1MM, FB Plat, AS MVP Gold, WN AList+
Posts: 1,588
MU REALLY, REALLY wants to assign a MU FF# to your booking. When I book the flights on MU's website and input my DL or FB #, magically at checkin it is still never there - but a new MU number is.Just give them your card, check to make sure the number status is on there and in about 5-6 days it will post. Still, always save your BP until they post.5 years ago 50% of the time you still needed to send the BP's to AF or DL - now, generally it still posts.. Interestingly, CZ is a problem still in my experience on DL, but on FB the miles post the next day. Very strange, but AFKL and CZ do have a JV.
#20
Join Date: Aug 2009
Location: Left Coast
Posts: 858
MU REALLY, REALLY wants to assign a MU FF# to your booking. When I book the flights on MU's website and input my DL or FB #, magically at checkin it is still never there - but a new MU number is.Just give them your card, check to make sure the number status is on there and in about 5-6 days it will post. Still, always save your BP until they post.5 years ago 50% of the time you still needed to send the BP's to AF or DL - now, generally it still posts.. Interestingly, CZ is a problem still in my experience on DL, but on FB the miles post the next day. Very strange, but AFKL and CZ do have a JV.
#21
Join Date: Feb 2013
Location: Atlanta, GA
Programs: DL PM,
Posts: 226
I just returned from a RT to China in MU biz class (fare class I+J). It took around 3 days to post the miles. So I would assume the protocol between these two carriers still holds.
Then to your situation, are you still holding the boarding passes? If you do, does your DL FF# show up there (DL xxxxxxxx)? As a DL PM you should also see 'sky priority' and 'elite plus'.
My hunch is that MU used your DL FF# as their FF#, thus it cannot be credited to Delta.
Then to your situation, are you still holding the boarding passes? If you do, does your DL FF# show up there (DL xxxxxxxx)? As a DL PM you should also see 'sky priority' and 'elite plus'.
My hunch is that MU used your DL FF# as their FF#, thus it cannot be credited to Delta.
#22
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 26,956
You are absolutely correct. Sadly, DL by phone and e-mail would not credit it to my DL # saying that MU credited the flights, so my guess is someone got my credit. Too confusing sometimes. It was a tough lesson to swallow, however, the only way forward is to avoid consolidator sites., although the price for business was good.
#23
Join Date: Jun 2019
Posts: 89
You are absolutely correct. Sadly, DL by phone and e-mail would not credit it to my DL # saying that MU credited the flights, so my guess is someone got my credit. Too confusing sometimes. It was a tough lesson to swallow, however, the only way forward is to avoid consolidator sites., although the price for business was good.
#24
Join Date: Jun 2019
Programs: DL DM, Marriott Titanium
Posts: 65
You are absolutely correct. Sadly, DL by phone and e-mail would not credit it to my DL # saying that MU credited the flights, so my guess is someone got my credit. Too confusing sometimes. It was a tough lesson to swallow, however, the only way forward is to avoid consolidator sites., although the price for business was good.
#25
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Any concerns with booking Priceline MU tickets and getting Delta credit?
Found a Priceline fare that was a few hundred below MU's site. Will ensure my Delta number is in the reservation but anything else I should be aware of?
Found a Priceline fare that was a few hundred below MU's site. Will ensure my Delta number is in the reservation but anything else I should be aware of?
#26
#27
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Booked in I/J so listed as earning on the Delta chart.
Ticket shows on MU's Ticket Validation service and I was able to use their seat selection tool to pick some seats.
I guess only concern is getting into a situation where I need to submit the receipt from Priceline to Delta and Delta pulling the "no Priceline.com" bookings from their T&Cs. Probably over thinking it (and I know the PL.com clause is specific to the name your own price).
Ticket shows on MU's Ticket Validation service and I was able to use their seat selection tool to pick some seats.
I guess only concern is getting into a situation where I need to submit the receipt from Priceline to Delta and Delta pulling the "no Priceline.com" bookings from their T&Cs. Probably over thinking it (and I know the PL.com clause is specific to the name your own price).
#28
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Before I flew the last trip, I looked up my China Southern reservation on Garuda's website. (The web site allows you to enter a different airline's ticket number after it fails to find it as a Garuda flight using the reservation number.) My ff number was correct, but shown as being credited to China Southern's ff program. I changed that to "Delta Skymiles". Got a confirmation e-mail from Garuda Airlines informing me of the change and showing the corrected ff number and program. Delta Skymiles later posted correctly.
#29
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,362
Booked in I/J so listed as earning on the Delta chart.
Ticket shows on MU's Ticket Validation service and I was able to use their seat selection tool to pick some seats.
I guess only concern is getting into a situation where I need to submit the receipt from Priceline to Delta and Delta pulling the "no Priceline.com" bookings from their T&Cs. Probably over thinking it (and I know the PL.com clause is specific to the name your own price).
Ticket shows on MU's Ticket Validation service and I was able to use their seat selection tool to pick some seats.
I guess only concern is getting into a situation where I need to submit the receipt from Priceline to Delta and Delta pulling the "no Priceline.com" bookings from their T&Cs. Probably over thinking it (and I know the PL.com clause is specific to the name your own price).
In this case you are using priceline as a vanilla OTA. The fare is a normal published fare from MU (though only offered through limited channels).
When I did have issues, they were always when I failed to insure I had my DL FF# on the MU ticket as I checked in. So verify that at check-in even if you previously verified on the web.
I was never asked for a receipt or BP from DL to fix this when I did have an issue. I submitted my ITN and they could verify I was on the flight,
#30
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 10,196
I have had no issues caused by going through priceline.com for MU purchases and claiming DL miles.
In this case you are using priceline as a vanilla OTA. The fare is a normal published fare from MU (though only offered through limited channels).
When I did have issues, they were always when I failed to insure I had my DL FF# on the MU ticket as I checked in. So verify that at check-in even if you previously verified on the web.
I was never asked for a receipt or BP from DL to fix this when I did have an issue. I submitted my ITN and they could verify I was on the flight,
In this case you are using priceline as a vanilla OTA. The fare is a normal published fare from MU (though only offered through limited channels).
When I did have issues, they were always when I failed to insure I had my DL FF# on the MU ticket as I checked in. So verify that at check-in even if you previously verified on the web.
I was never asked for a receipt or BP from DL to fix this when I did have an issue. I submitted my ITN and they could verify I was on the flight,
I called MU this morning and added my DL number. Will make sure it's there at check-in as well. Also have a print out of the Ticket Validation system from MU's website. Hope that's enough should there be any problems.