Comfort+ Seat Map Issue
Mar 31, 2019, 12:21 pm
#1
Original Poster
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
Comfort+ Seat Map Issue
New to DL and I hope I'm not asking a question answered many times before.
Trying to book a connection PHL-MSP-BIS round trip in Comfort+. The MSP-BIS legs do not have C+, but PHL-MSP do. The seat map for the PHL-MSP flight shows no C+ availability when flight 1 of the connection to BIS, but looking as a simple PHL-MSP booking, C+ seats are shown on the seat map of that flight. Same coming back. Comfort+ seat map shows wide open for MSP-PHL when just an MSP-PHL booking, but when part of the BIS-PHL itinerary there is nothing. Is this a quirk? Is there something about the connection that blocks the seats?
Trying to book a connection PHL-MSP-BIS round trip in Comfort+. The MSP-BIS legs do not have C+, but PHL-MSP do. The seat map for the PHL-MSP flight shows no C+ availability when flight 1 of the connection to BIS, but looking as a simple PHL-MSP booking, C+ seats are shown on the seat map of that flight. Same coming back. Comfort+ seat map shows wide open for MSP-PHL when just an MSP-PHL booking, but when part of the BIS-PHL itinerary there is nothing. Is this a quirk? Is there something about the connection that blocks the seats?
Mar 31, 2019, 2:42 pm
#2
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
New to DL and I hope I'm not asking a question answered many times before.
Trying to book a connection PHL-MSP-BIS round trip in Comfort+. The MSP-BIS legs do not have C+, but PHL-MSP do. The seat map for the PHL-MSP flight shows no C+ availability when flight 1 of the connection to BIS, but looking as a simple PHL-MSP booking, C+ seats are shown on the seat map of that flight. Same coming back. Comfort+ seat map shows wide open for MSP-PHL when just an MSP-PHL booking, but when part of the BIS-PHL itinerary there is nothing. Is this a quirk? Is there something about the connection that blocks the seats?
Trying to book a connection PHL-MSP-BIS round trip in Comfort+. The MSP-BIS legs do not have C+, but PHL-MSP do. The seat map for the PHL-MSP flight shows no C+ availability when flight 1 of the connection to BIS, but looking as a simple PHL-MSP booking, C+ seats are shown on the seat map of that flight. Same coming back. Comfort+ seat map shows wide open for MSP-PHL when just an MSP-PHL booking, but when part of the BIS-PHL itinerary there is nothing. Is this a quirk? Is there something about the connection that blocks the seats?
Since C+ is not available on your dates for the MSP-BIS segments, they can't sell the C+ through fare. However, after you purchase your main cabin ticket (PHL-BIS), you can purchase C+ from the seat map just for the segments where it is available (PHL-MSP).
Mar 31, 2019, 2:52 pm
#3
Original Poster
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
There are two ways to buy C+. One is at time of ticket purchase, and the other method is from the seat map - after ticket purchase.
Since C+ is not available on your dates for the MSP-BIS segments, they can't sell the C+ through fare. However, after you purchase your main cabin ticket (PHL-BIS), you can purchase C+ from the seat map just for the segments where it is available (PHL-MSP).
Since C+ is not available on your dates for the MSP-BIS segments, they can't sell the C+ through fare. However, after you purchase your main cabin ticket (PHL-BIS), you can purchase C+ from the seat map just for the segments where it is available (PHL-MSP).
