Trigger buy up offer again after checking in?
Mar 23, 2019, 8:53 am
#1
Original Poster
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Trigger buy up offer again after checking in?
Last night I checked in for my flight tonight, and it gave me a buy up offer. I declined at the time but 15 min later thought it made more sense for me to take the buy up. I couldnt find it again in the app, tweeted at delta who un-checked me in so i could run it again. Except this time i couldnt get the offer to show up. Is there any way to 'trigger' these again?
Mar 23, 2019, 9:06 am
#2
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Last night I checked in for my flight tonight, and it gave me a buy up offer. I declined at the time but 15 min later thought it made more sense for me to take the buy up. I couldnt find it again in the app, tweeted at delta who un-checked me in so i could run it again. Except this time i couldnt get the offer to show up. Is there any way to 'trigger' these again?
Mar 23, 2019, 9:30 am
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If it is still available, a phone agent ought to be able to sell it. The question really is whether it was still available. Just as likely that between the initial check in and subsequent attempt, someone else grabbed what might have had availability for just one passenger.
Mar 23, 2019, 10:23 am
#5
Join Date: Oct 2016
Location: LIT
Programs: Blinged Out
Posts: 716
Mar 23, 2019, 10:29 am
#6
Original Poster
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Mar 23, 2019, 10:31 am
#7
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Do you know what fare classes DL was selling at the time for your flight?
Mar 23, 2019, 10:33 am
#8
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Join Date: Jul 2008
Location: MSP
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Mar 23, 2019, 10:36 am
#9
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
D is a fairly expensive D1 fare, so I'm guessing that $900 to upgrade would be a nice discount, even from an H fare (which would require a RT purchase as would Z, I, and IIRC D too). You've probably looked at the numbers but I would guess that a D MSP-LHR RT is about $9000, although I haven't looked recently at low season fares.
Mar 23, 2019, 10:43 am
#10
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,053
Upgrades will not be available on delta.com or the Fly Delta app if:
- Any flight segment of your trip is departing the United Kingdom, France, India, Ghana or Honduras
- You have already checked in to your flight
- Any segment of your flight is operated by a partner airline
Mar 23, 2019, 10:49 am
#11
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
On today's DL10 flight? That's not what I see. For D1 I see -- J5 C5 D5 I5 Z5 . Dummy booking is not particularly useful since lower fares will not be available for purchase this close in. From what I've seen, FCM offer is generally based on availability in the lower buckets and price does not have relationship with your original fare or booking class. Could be un-checking you in was not sufficient to return the offer.
Upgrades will not be available on delta.com or the Fly Delta app if:
Upgrades will not be available on delta.com or the Fly Delta app if:
- Any flight segment of your trip is departing the United Kingdom, France, India, Ghana or Honduras
- You have already checked in to your flight
- Any segment of your flight is operated by a partner airline
The UK and France exclusions are presumably because of the "luxury tax" which would require collecting additional money for premium cabin departures, although IIRC PS and D1 would have the same tax.
Partner segments make it difficult to calculate a price and then reissue the ticket.
Could it be that DL doesn't want to encourage people to call and un-check in so they won't make an offer if the person has already checked in?
BTW, this looks like odd fare class availability to me. I would interpret it as five empty D1 seats, but it's surprising that DL would be willing to sell all 5 at a Z fare or permit someone with a Z ticket to change to the flight (for example, after the outbound has been flown). If only DL would open more coach fare classes on the day of travel to make SDC easier when the flight clearly has empty seats.
Partner segments make it difficult to calculate a price and then reissue the ticket.
Could it be that DL doesn't want to encourage people to call and un-check in so they won't make an offer if the person has already checked in?
BTW, this looks like odd fare class availability to me. I would interpret it as five empty D1 seats, but it's surprising that DL would be willing to sell all 5 at a Z fare or permit someone with a Z ticket to change to the flight (for example, after the outbound has been flown). If only DL would open more coach fare classes on the day of travel to make SDC easier when the flight clearly has empty seats.
Mar 23, 2019, 1:22 pm
#13
Original Poster
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
On today's DL10 flight? That's not what I see. For D1 I see -- J5 C5 D5 I5 Z5 . Dummy booking is not particularly useful since lower fares will not be available for purchase this close in. From what I've seen, FCM offer is generally based on availability in the lower buckets and price does not have relationship with your original fare or booking class. Could be un-checking you in was not sufficient to return the offer.
Upgrades will not be available on delta.com or the Fly Delta app if:
Upgrades will not be available on delta.com or the Fly Delta app if:
- Any flight segment of your trip is departing the United Kingdom, France, India, Ghana or Honduras
- You have already checked in to your flight
- Any segment of your flight is operated by a partner airline
65k. Not the best but...I'll take it.
Mar 23, 2019, 2:47 pm
#14
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Compared to spending $900 I think you did well. You came in well under the 90K mile pay per mile rate. Personally, if I had the miles, I'd rather spend 65K of them for a D1 upgrade over spending $900. The way that Delta is valuing miles these days, that's means you spent $650 rather than $900 (but of course it is possible to find much better redemption values).
Mar 23, 2019, 3:00 pm
#15
Original Poster
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Compared to spending $900 I think you did well. You came in well under the 90K mile pay per mile rate. Personally, if I had the miles, I'd rather spend 65K of them for a D1 upgrade over spending $900. The way that Delta is valuing miles these days, that's means you spent $650 rather than $900 (but of course it is possible to find much better redemption values).
