Delta Downgrading a Medallion Upgrade?
Jul 14, 2019, 1:07 pm
#61
Join Date: Sep 2018
Location: Tacoma, WA
Programs: Delta Platinum Medallion, Bonvoy Gold, Hyatt Explorist, Hertz President's Circle
Posts: 495
Happened to me and another guy on a NAS-JFK flight earlier this year. All I got for explanation was "the computer made a mistake upgrading you". I got the sense that the GA made the mistake (either upgrading me in the first place or by putting someone else in my seat after the fact) and refused to acknowledge it. DL subsequently gave me 10k miles for my troubles, as I had previously been in C+ and would have been perfectly fine not being fake-upgraded!
Jul 31, 2019, 5:49 pm
#62
Join Date: Sep 2013
Posts: 6
Happened to me and another guy on a NAS-JFK flight earlier this year. All I got for explanation was "the computer made a mistake upgrading you". I got the sense that the GA made the mistake (either upgrading me in the first place or by putting someone else in my seat after the fact) and refused to acknowledge it. DL subsequently gave me 10k miles for my troubles, as I had previously been in C+ and would have been perfectly fine not being fake-upgraded!
Delta claimed an equipment change (but there wasn't one -- I checked).
They did give me 9000 miles. Guess it was kinda worth complaining.
Jul 31, 2019, 9:29 pm
#63
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
https://onemileatatime.com/us-air-ma...ack-of-planes/
Jul 31, 2019, 9:33 pm
#64
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
The policy changed last December. Now they have to sit in coach. Letting them sit in F was just stupid.
https://onemileatatime.com/us-air-ma...ack-of-planes/
Jul 31, 2019, 9:39 pm
#65
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Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
I think the entire program is a waste of taxpayer money, but in fairness, if your full time job was to fly around, it's pretty terrible to make them sit in coach 24/7 given the torture devices most airlines have. Of course, I assume that they don't exclusively fly legacy carriers so they've always been forced to sit in economy at least in some instances. I don't envy the juniors that probably get assigned the Spirit routes...
Aug 1, 2019, 12:15 pm
#66
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
I think the entire program is a waste of taxpayer money, but in fairness, if your full time job was to fly around, it's pretty terrible to make them sit in coach 24/7 given the torture devices most airlines have. Of course, I assume that they don't exclusively fly legacy carriers so they've always been forced to sit in economy at least in some instances. I don't envy the juniors that probably get assigned the Spirit routes...
Most government employees who travel for business get coach tickets even for long trips and even if their job requires constant travel. Why should FAMs be treated differently?
Especially when the government doesn't pay anything for their tickets, so it's really a matter of the airline being required to give a free ticket to FAMs for the cabin where they're sitting. This is expensive for the airline and more so when they must downgrade a premium cabin customer and pay downgrade compensation or at least he fare difference to that passenger.
Especially when the government doesn't pay anything for their tickets, so it's really a matter of the airline being required to give a free ticket to FAMs for the cabin where they're sitting. This is expensive for the airline and more so when they must downgrade a premium cabin customer and pay downgrade compensation or at least he fare difference to that passenger.
Sep 12, 2021, 2:09 pm
#67
Join Date: Feb 2019
Location: CVG
Programs: DL
Posts: 16
This happened to me yesterday at MCO, I was #3 with 3 seats open. They upgraded the top three and put me in 2A on a 763. When I was boarding, I happened to look up at the screen and suddenly I was #2 for an upgrade and they upgraded someone to my original Comfort+ seat since it was open after I got upgraded.
Sure enough, I board (first class is full) and head back to my original seat and two of us have the same seat assignment, 17A. They used the handheld scanner for boarding so there was no tickets to print out for seat changes. The flight attendant couldn't explain it, finally ended up in an exit row as it was a short flight to ATL and not worth trying to figure out.
Sure enough, I board (first class is full) and head back to my original seat and two of us have the same seat assignment, 17A. They used the handheld scanner for boarding so there was no tickets to print out for seat changes. The flight attendant couldn't explain it, finally ended up in an exit row as it was a short flight to ATL and not worth trying to figure out.