Delta Reserve Companion Ticket w/Z fares
Mar 19, 2019, 11:06 am
#1
Original Poster
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 215
Delta Reserve Companion Ticket w/Z fares
I could have sworn that the Delta Reserve Companion Ticket could only be used for A and I fares, but I noticed that the terms and conditions now read as follows (emphasis mine):
Terms, Conditions & Disclosures
I tried making a dummy booking for a RT itinerary with Z inventory of at least 2 on both legs, but delta.com would only load the I fares when applying the companion certificate. Has anyone successfully used their companion certificate on a Z-fare?
Tickets are only available in I and Z classes of service for First Class travel, only available in W class for Delta Comfort+ travel, and only available in L, U, T, X, V classes of service for Main Cabin travel and may not be available on all flights or markets.
I tried making a dummy booking for a RT itinerary with Z inventory of at least 2 on both legs, but delta.com would only load the I fares when applying the companion certificate. Has anyone successfully used their companion certificate on a Z-fare?
Mar 19, 2019, 12:43 pm
#3
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
Perhaps a hiccup in the fare re-allignment and elimination of GAP fare classes?
I could have sworn that the Delta Reserve Companion Ticket could only be used for A and I fares, but I noticed that the terms and conditions now read as follows (emphasis mine):
Terms, Conditions & Disclosures
I tried making a dummy booking for a RT itinerary with Z inventory of at least 2 on both legs, but delta.com would only load the I fares when applying the companion certificate. Has anyone successfully used their companion certificate on a Z-fare?
Terms, Conditions & Disclosures
I tried making a dummy booking for a RT itinerary with Z inventory of at least 2 on both legs, but delta.com would only load the I fares when applying the companion certificate. Has anyone successfully used their companion certificate on a Z-fare?
Mar 19, 2019, 1:40 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,037
The change was discussed a few weeks ago on this thread --
companion certificate mistaken type
companion certificate mistaken type
Mar 19, 2019, 3:11 pm
#5
Original Poster
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 215
The change was discussed a few weeks ago on this thread --
companion certificate mistaken type
companion certificate mistaken type
A couple of things from reading that other thread:
1. They mentioned that the Booking Class for the certificate should be listed in your account on Delta.com. My certificate was issued on January 6, 2019, and the "Booking Class" column just reads "DL - See Terms"
2. The one example of someone being issued a Z-class ticket sounds like the original ticket was booked in A
Does anyone currently have a Reserve Companion Certificate in their account that lists "Z" in the Booking Class? Or has anyone been able to create a booking into Z (even a dummy booking) using their Reserve Companion Certificate?
Mar 20, 2019, 6:27 am
#6
Join Date: Sep 2012
Location: NYC
Programs: DL DM; Marriott Ambasador Elite
Posts: 626
I used a Reserve companion certificate to book my wife and son in D1 on a Z fare JFK-LAX-JFK a month or so ago, for a flight in April. I didn’t realize I was the beneficiary of a change in the terms and conditions until reading this thread.
Edit to add: this is a bit OT, but I found the certificate to be MUCH more difficult to use this year than in prior years. Previously as long as I booked several months in advance I could get basically any flight I wanted. This year there was nothing for JFK-PDX in July or December, nothing for JFK-SFO on the weekend in need to go in July, etc.
Edit to add: this is a bit OT, but I found the certificate to be MUCH more difficult to use this year than in prior years. Previously as long as I booked several months in advance I could get basically any flight I wanted. This year there was nothing for JFK-PDX in July or December, nothing for JFK-SFO on the weekend in need to go in July, etc.
Mar 20, 2019, 7:13 am
#7
Join Date: Mar 2017
Programs: Delta
Posts: 2
Whenever I could not find an appropriate flight for the companion ticket I have called the Promo Desk for DL Reserve members 855 551 2113 and they have snagged me pretty much what I want in 1st. You might give this a try they are more than helpful I found.
Mar 20, 2019, 8:50 am
#8
Join Date: Feb 2019
Posts: 268
Mar 20, 2019, 8:52 am
#9
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Transcon flights are US 48 like JFK-LAX, JFK-SFO, etc. However, I don't think the certs can be used in Delta One, they can only be used in Main Cabin, C+ and First Class.
Mar 20, 2019, 8:55 am
#10
Join Date: Feb 2019
Posts: 268
Still not a bad deal though. Might pick up the Reserve before the new bonus ends.
Mar 20, 2019, 8:55 am
#11
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Location: San Antonio
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Mar 20, 2019, 9:14 am
#13
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Mar 20, 2019, 10:00 am
#14
Join Date: Sep 2010
Location: NYC
Programs: Delta DM, 2MM
Posts: 1,254
This has apparently now been corrected.
Mar 20, 2019, 10:38 am
#15
Join Date: Sep 2012
Location: NYC
Programs: DL DM; Marriott Ambasador Elite
Posts: 626
Confirmed. As mentioned above, that is exactly how I used mine this year. FWIW, I booked through the DM line rather than through the website.