how to book sky team flights on Delta.com
Feb 23, 19, 9:41 pm
#1
Original Poster
Join Date: Dec 2007
Location: MSP
Programs: Delta-Marriott-Hilton-Hertz-National
Posts: 297
how to book sky team flights on Delta.com
I was trying to book a multi-city booking . MSP (via DTW)-PVG; PVG-TYO(HND orNRT); HND-MSP. The problem is that Delta has done away with the PVG-NRT flight. But there are many China eastern flights showing up on Skyteam web site. But when I do this booking on Delta it does not show me any flights between PVG-HND or PVG-NRT. I am thus unable to make my trip booking on Delta web site. Is there a work around or do I have to use a travel agent or a phone booking for this multi city booking on Delta/Sky team for PVG-HND?
thanks much.
thanks much.
Feb 23, 19, 11:20 pm
#3
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,191
Originally Posted by browan04
I believe (please correct me if I’m wrong) if a flight is not a Delta code-share you can’t book it on Delta.com, it doesn’t matter if it’s Skyteam if it’s not a code-share.
Many people are able to use Book With matrix or other clever tools to force delta.com to show certain itineraries. Give that a look.
ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK
https://bookwithmatrix.com/
Feb 23, 19, 11:23 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 20,596
Originally Posted by browan04
I believe (please correct me if I’m wrong) if a flight is not a Delta code-share you can’t book it on Delta.com, it doesn’t matter if it’s Skyteam if it’s not a code-share.
Feb 23, 19, 11:23 pm
#5
Join Date: Jul 2017
Location: SFO/SJC
Programs: Delta DM | Hyatt Globalist
Posts: 157
Originally Posted by browan04
I believe (please correct me if I’m wrong) if a flight is not a Delta code-share you can’t book it on Delta.com, it doesn’t matter if it’s Skyteam if it’s not a code-share.
Have you tried finding the desired itinerary using ITA matrix then feeding it to bookwithmatrix? I’m often able to purchase unusual routings on delta.com via bookwithmatrix.
Feb 24, 19, 12:01 am
#6
Join Date: Mar 2015
Location: NYC
Programs: UA 1K, DL Platinum, Hilton Diamond, Hyatt Globalist, Marriott Gold
Posts: 1,881
Originally Posted by upnorth
I was trying to book a multi-city booking . MSP (via DTW)-PVG; PVG-TYO(HND orNRT); HND-MSP. The problem is that Delta has done away with the PVG-NRT flight. But there are many China eastern flights showing up on Skyteam web site. But when I do this booking on Delta it does not show me any flights between PVG-HND or PVG-NRT. I am thus unable to make my trip booking on Delta web site. Is there a work around or do I have to use a travel agent or a phone booking for this multi city booking on Delta/Sky team for PVG-HND?
thanks much.
thanks much.
Feb 24, 19, 6:11 am
#7
Original Poster
Join Date: Dec 2007
Location: MSP
Programs: Delta-Marriott-Hilton-Hertz-National
Posts: 297
Thanks for the responses guys. Appreciate it. I will look up the Matrix App which I have never heard of. But for this trip I will call in using my Platinum booking line. I wished Delta would allow Skyteam flights within a multi city trip to show up on Delta.com, especially when it does not fly between those cities. I would hope all Skyteam partners would do that to help their customers fly with them and their alliance partners.
Feb 24, 19, 6:55 am
#8
Join Date: Aug 2017
Location: Vietnam & USA
Programs: Delta PM
Posts: 453
Originally Posted by upnorth
Thanks for the responses guys. Appreciate it. I will look up the Matrix App which I have never heard of. But for this trip I will call in using my Platinum booking line. I wished Delta would allow Skyteam flights within a multi city trip to show up on Delta.com, especially when it does not fly between those cities. I would hope all Skyteam partners would do that to help their customers fly with them and their alliance partners.
Because I had a similar issue last summer on an itinerary that I had called and booked in 2017. But when I tried it in 2018, I was informed they can only see what I can see on DL.com.
Strange, I even wrote them and got a nice response from the executive office and they said the same thing.
I didn't know about Matrix at the time, but do look at it occasionally now, but haven't needed it.
Feb 24, 19, 9:16 am
#9
Original Poster
Join Date: Dec 2007
Location: MSP
Programs: Delta-Marriott-Hilton-Hertz-National
Posts: 297
This is to close the loop and also thank everyone for helping me find a great new way to make fight bookings that also involve non Delta code shared flights on Delta.com web site! Very cool
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
Feb 24, 19, 11:07 am
#10
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 274
Originally Posted by upnorth
This is to close the loop and also thank everyone for helping me find a great new way to make fight bookings that also involve non Delta code shared flights on Delta.com web site! Very cool
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
Feb 24, 19, 11:22 am
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 25,240
Originally Posted by upnorth
This is to close the loop and also thank everyone for helping me find a great new way to make fight bookings that also involve non Delta code shared flights on Delta.com web site! Very cool
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
I could not do the booking on the phone for the PVG-TYO. So I thought it is time for me to try out the Matrix thing. Here is a summary:
Method 1 - install a chrome extension called Bookinmatrix. This is the easiest way to do it.
After I installed the extension. I went to the below web site:
https://matrix.itasoftware.com/
Then I made my itinerary and once the choices came up, chose Delta only. Out of the various combinations I picked on route and then clicked on the Chrome extension. It took me to the bookwith matrix website with my chosen itinerary.
There was a dropdown box book with.... and 3 choices. One of them was Delta. I chose that and a new window opened up in Delta. I logged in and completed my booking.
If you choose not to install the chrome extension, just copy the itinerary and paste in the website:
https://bookwithmatrix.com/
Both lead to same results. I preferred the chrome extension route.
Only minor inconvenience. Delta did not allow me to pick my seats and said I need to wait 24 hours. I am not sure if this is because I came through the external web site or just a new policy from Delta.
Anyway thanks everyone.
Feb 24, 19, 11:26 am
#12
Join Date: Sep 2017
Location: DTW
Programs: DL GM
Posts: 26
Just to add on, a few months back I tried to book a mixed cabin itinerary that I had created on Matrix, it was a four-leg multi city itinerary on AF/KLM (no DL codeshare on any of the legs), and Delta.com was able to generate the itinerary using Matrix Power Tools (someone linked above), but not in the correct booking class. When I called the DL GM line, they were able to book the itinerary even though there were no DL flights involved, it seems that the DL GM line can book AF/KL flights as well.
Feb 26, 19, 2:40 am
#13
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 25,240
Originally Posted by Recurve
Just to add on, a few months back I tried to book a mixed cabin itinerary that I had created on Matrix, it was a four-leg multi city itinerary on AF/KLM (no DL codeshare on any of the legs), and Delta.com was able to generate the itinerary using Matrix Power Tools (someone linked above), but not in the correct booking class. When I called the DL GM line, they were able to book the itinerary even though there were no DL flights involved, it seems that the DL GM line can book AF/KL flights as well.
