DM status and preferred seating
#1
Original Poster
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
DM status and preferred seating
Hi, couldn't find an answer to this. Apologies if it's obvious..
I'm DM and just booked a W (C+) fare on a domestic leg. I tried to pick an exit row seat but Delta.com told me the seat was preferred and unavailable to me. I read online somewhere that said preferred seating should be available to DM. I asked Delta via Twitter and the agent said that I could only pick a seat in the C+ cabin. During booking the preferred seat showed as available, and after booking if I look at the seatmap my only choices are the available C+ seats.
I'm DM and just booked a W (C+) fare on a domestic leg. I tried to pick an exit row seat but Delta.com told me the seat was preferred and unavailable to me. I read online somewhere that said preferred seating should be available to DM. I asked Delta via Twitter and the agent said that I could only pick a seat in the C+ cabin. During booking the preferred seat showed as available, and after booking if I look at the seatmap my only choices are the available C+ seats.
#2
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Hi, couldn't find an answer to this. Apologies if it's obvious..
I'm DM and just booked a W (C+) fare on a domestic leg. I tried to pick an exit row seat but Delta.com told me the seat was preferred and unavailable to me. I read online somewhere that said preferred seating should be available to DM. I asked Delta via Twitter and the agent said that I could only pick a seat in the C+ cabin. During booking the preferred seat showed as available, and after booking if I look at the seatmap my only choices are the available C+ seats.
I'm DM and just booked a W (C+) fare on a domestic leg. I tried to pick an exit row seat but Delta.com told me the seat was preferred and unavailable to me. I read online somewhere that said preferred seating should be available to DM. I asked Delta via Twitter and the agent said that I could only pick a seat in the C+ cabin. During booking the preferred seat showed as available, and after booking if I look at the seatmap my only choices are the available C+ seats.
#3
Original Poster
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
Exit rows on most aircraft are not in the C+ cabin, so by trying to choose an exit row you are trying to select a seat in a different cabin than you are booked (a lower class of service). Preferred seats are seats in the main cain that are reserved for elites. C+ is higher class of service. You need to either sit in a C+ seat (the blue seats on the map) or call DL and ask to be downgraded so that you can choose the exit row (but you won't get free drinks and snacks). I suggest you choose a seat you like in C+.
#4
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Why don't you just cancel and rebuy the fare as main cabin? 24 risk free cancellation.
#5
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
I'm not sure why a Diamond would ever book a C+ fare unless it is OPM and you want the MQD and SkyMiles (and that seems.. a little questionable).
As noted in this thread, booking in Main Cabin gives you access to preferred seats (which are oftentimes superior to C+) and C+ seats, meaning that C+ is actually a more restrictive fare than Main Cabin.
As noted in this thread, booking in Main Cabin gives you access to preferred seats (which are oftentimes superior to C+) and C+ seats, meaning that C+ is actually a more restrictive fare than Main Cabin.
#7
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
That is the first thing I wanted to ask too when i saw this post (though you dont even get an MQM bonus with C+ compared to Y)
#10
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,264
I'm not sure why a Diamond would ever book a C+ fare unless it is OPM and you want the MQD and SkyMiles (and that seems.. a little questionable).
As noted in this thread, booking in Main Cabin gives you access to preferred seats (which are oftentimes superior to C+) and C+ seats, meaning that C+ is actually a more restrictive fare than Main Cabin.
As noted in this thread, booking in Main Cabin gives you access to preferred seats (which are oftentimes superior to C+) and C+ seats, meaning that C+ is actually a more restrictive fare than Main Cabin.
#11
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
This is true for F, but it is highly unlikely because (a) C+ is not available close-in and (b) unlike F which is priced independently of Y, C+ is still linked directly to an underlying Y fare bucket with an upcharge associated with it. No underlying Y fare availability and pricing, no W is offered for sale.
#12
Original Poster
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
Don't ask anymore questions of the OP (hey, that's me). He just wasn't thinking straight and went down a path on auto pilot, then saw a seat he liked that he couldn't have. That's all.
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
#13
Join Date: Dec 2018
Posts: 243
Don't ask anymore questions of the OP (hey, that's me). He just wasn't thinking straight and went down a path on auto pilot, then saw a seat he liked that he couldn't have. That's all.
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
#14
Join Date: Dec 2012
Location: MSP
Programs: DL Platinum, Marriott Life Plat, HHonors DM
Posts: 116
Don't ask anymore questions of the OP (hey, that's me). He just wasn't thinking straight and went down a path on auto pilot, then saw a seat he liked that he couldn't have. That's all.
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
As to why I book C+ instead of waiting for the DM upgrade, I guess since I'm a fairly new DM that I don't quite trust that it will work and just want the seats I want during booking. However stupid that may be..
Ok, you can have another hour of piling on me then let's just call it good and move on?
#15
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Not piling on, but wanted to say that i have been Diamond for quite a few years. I fly mostly regionally in the upper Midwest and there are times that I buy a coach ticket and do not get upgraded to C+ right away. I have MSP-DEN tickets for next week sitting in coach, no upgrade yet. So you are not guaranteed an upgrade, but ~90% of the time I get it right away.
That said, I wish they did inventory management on W upgrades... so that I'd have a chance for it when I book (in my experience, C+ is never available booking less than two weeks in for any longer route).