"Self-upgrading" at seat selection in Delta App
Feb 13, 2019, 7:58 am
#1
Original Poster
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,163
"Self-upgrading" at seat selection in Delta App
I was looking at seat selection for upcoming domestic flight (flight is in a couple of days, upgrade requested but not cleared yet) and noticed that I can select 1st class seat without usual upcharge.
I went ahead and changed seat to 1st class. The booking code changed from L to OU.
Was it a glitch or I just happened to check seats when upgrade was already cleared but not processed yet?
Have not received any usual upgrade notifications from Delta.
I went ahead and changed seat to 1st class. The booking code changed from L to OU.
Was it a glitch or I just happened to check seats when upgrade was already cleared but not processed yet?
Have not received any usual upgrade notifications from Delta.
Feb 13, 2019, 9:22 am
#3
Join Date: Dec 2016
Programs: Delta PM
Posts: 86
I was looking at seat selection for upcoming domestic flight (flight is in a couple of days, upgrade requested but not cleared yet) and noticed that I can select 1st class seat without usual upcharge.
I went ahead and changed seat to 1st class. The booking code changed from L to OU.
Was it a glitch or I just happened to check seats when upgrade was already cleared but not processed yet?
Have not received any usual upgrade notifications from Delta.
I went ahead and changed seat to 1st class. The booking code changed from L to OU.
Was it a glitch or I just happened to check seats when upgrade was already cleared but not processed yet?
Have not received any usual upgrade notifications from Delta.
Feb 13, 2019, 9:49 am
#5
Original Poster
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,163
Update from OP: received upgrade confirmation about 1 hour after first class seat selection.
Based on the seatmap nobody else was upgraded so far in the same time frame (same C+ and F seats available since yesterday).
Based on the seatmap nobody else was upgraded so far in the same time frame (same C+ and F seats available since yesterday).
Feb 13, 2019, 9:53 am
#6
Join Date: Jul 2005
Location: Salt Lake City
Programs: Delta DM and 2 MM, HHonors Diamond, Marriott Gold
Posts: 598
You can select your own seat a little bit before the official upgrade notification, I have also found, in my experience exactly 5 days before the flight. Nice touch. Of course, they still want $300 to upgrade me on the other leg of my trip 3 days from now!
Feb 13, 2019, 10:21 am
#7
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,317
Had this same thing happen last night for my flight on Friday. I got the notification that I was “UG” right around T-72 to C+ on my first flight. While I was at it, I checked the seat map for the second leg and when I tried to select a FC seat, it said it was “Free” which I selected it and my fare class changed to OU and I got the new DL App UG notifaction on my phone about 30 mins later.
Feb 14, 2019, 12:47 am
#9
Join Date: Jun 2018
Posts: 33
Noticed this as well; but with a twist (I think?). On a multi-leg itin, where only the final leg was domestic and hence eligible for FC upgrade.
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
Feb 14, 2019, 7:54 am
#10
Join Date: Jun 2018
Location: CVG
Programs: DL Diamond, Marriott Bonvoy Titanium, HHonors Silver
Posts: 72
Noticed this as well; but with a twist (I think?). On a multi-leg itin, where only the final leg was domestic and hence eligible for FC upgrade.
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
Feb 14, 2019, 7:55 am
#11
Join Date: Jun 2018
Location: CVG
Programs: DL Diamond, Marriott Bonvoy Titanium, HHonors Silver
Posts: 72
Noticed this as well; but with a twist (I think?). On a multi-leg itin, where only the final leg was domestic and hence eligible for FC upgrade.
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
First flight was below T-5, but the domestic flight was still above T-5. Even so, like the other examples, going through the seat maps, I noticed that there was no $ amount for first class on the domestic leg, nor was it gray X'ed out. I just tapped a seat to see what would happen, and it let me save to OU!
Can someone clarify for me: is it SOP that you become eligible on the whole itin when the first leg drops under T-5, or was this an error (on top of another possible error), and you should only become eligible as each flight in turn drops below T-5?
Feb 15, 2019, 11:30 am
#13
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,317
Well it worked for me again today for my return. After my first flight cleared to C+ at T-72, I was able to select a FC seat for free on my connecting ATL-MLB flight before the T-72 window. I wonder how long this glitch will work before it is patched?
Feb 15, 2019, 12:06 pm
#14
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,056
I was able to upgrade companion and myself yesterday for DTW-SFO flight on Saturday. I did this on the website, so its seems pretty clear it's not specific to the App. FC was not very full, so could be there was inventory and upgrade processor just hadn't run yet. Return flight upgrade window for SFO-DTW opens in a few hours. Will see if it works on that flight too (if I don't get upgraded by the processor). FCM offer for that flight is currently $235.
Feb 15, 2019, 12:15 pm
#15
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,317
I was able to upgrade companion and myself yesterday for DTW-SFO flight on Saturday. I did this on the website, so its seems pretty clear it's not specific to the App. FC was not very full, so could be there was inventory and upgrade processor just hadn't run yet. Return flight upgrade window for SFO-DTW opens in a few hours. Will see if it works on that flight too (if I don't get upgraded by the processor). FCM offer for that flight is currently $235.