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Issues with Alamo rental car miles credited to Skymiles

Issues with Alamo rental car miles credited to Skymiles

Old Feb 2, 2019, 4:31 pm
  #1  
Original Poster
 
Join Date: Jan 2011
Location: BOS
Programs: DL DM
Posts: 107
Issues with Alamo rental car miles credited to Skymiles

Anyone else have trouble getting Alamo rental car partner miles credited to their Delta account? I've never had problems getting Hertz or Thrifty miles to post, but it seems Alamo is a different story. Any tips for success?
scottsinct is offline  
Old Feb 2, 2019, 7:22 pm
  #2  
 
Join Date: Sep 2018
Location: Tacoma, WA
Programs: Delta Platinum Medallion, Bonvoy Gold, Hyatt Explorist, Hertz President's Circle
Posts: 494
I don't know about Alamo specifically, but anytime I rent a car through the Delta portal, it typically takes 2-4 weeks for the miles to be credited to my account. How long ago was the rental?
Daitheflu84 is offline  
Old Feb 2, 2019, 7:52 pm
  #3  
 
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,274
I rented a Alamo car about 2 weeks ago and the miles posted a few days after the rental. I booked directly through Alamo and entered my SMs #
MCO Flyer is offline  
Old Feb 2, 2019, 8:34 pm
  #4  
Original Poster
 
Join Date: Jan 2011
Location: BOS
Programs: DL DM
Posts: 107
Originally Posted by MCO Flyer
I rented a Alamo car about 2 weeks ago and the miles posted a few days after the rental. I booked directly through Alamo and entered my SM’s #
That's what I did, as well. My miles from a rental in early December haven't shown up yet...
scottsinct is offline  
Old Feb 2, 2019, 8:39 pm
  #5  
 
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,843
I have always booked my Alamo rental directly through DL, not Alamo, though I am not sure it really matters. On all of my rentals (dozens) the miles posted within two weeks except for one random rental. I emailed Alamo and they promptly resubmitted my claim and they showed up within a week after the request. I would send Alamo an email if I were you.
GagaPilot is offline  

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