Interrupted travel - Delta comps hotel - do I earn hotel points?
#16
Join Date: May 2006
Location: GA
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#17
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Airlines are paying contract rates to certain hotels that do not include loyalty points. So the $120 you pay for the Hampton is probably going to cost Delta $70-80 but the cost of points is not built into that rate.
My only Delta comped hotel was in MSP due to a mechanical delay. Days Inn by the mall. Bed was so worn out that it was like sleeping in a crater.
My only Delta comped hotel was in MSP due to a mechanical delay. Days Inn by the mall. Bed was so worn out that it was like sleeping in a crater.
#18
Join Date: Feb 2010
Location: US-Europe
Programs: DL DM Charter/2.5MM, AA EXP, Marriott AMB, LT Titanium, HH Diamond, Avis PP, National Exec-E
Posts: 529
No points, but I believe you get the night credit towards lifetime total. Just add your hotel program number at check in.
#19
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Posts: 100,395
#20
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Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
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Posts: 11,072
Main problem - you are not paying fo the room. Usually, YOU have to be one paying to get credit.
Then of course all the small print.
Then of course all the small print.
#21
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
When I think about it, I think one tends to get credit in situations where one has a choice about where to stay, thus the whole point of loyalty program. If you are staying at a hotel on a big group rate for a conference, or an airline just got you the room, you are not there by choice and are probably staying on one of the lowest rates the hotel offers.
Alternately, when you are traveling for business, even on your employers dime, you can usually choose from many properties, even from many with negotiated corporate discount rates, and you still get points.
#22
Join Date: Apr 2016
Posts: 1,884
Probably not: no points, no elite night credit, and no status benefits are the rules with most chains, but YMMV and the individual property or front desk agent would be free to offer lounge access, upgrades, etc. as above and beyond benefits.
If you get a voucher for a decent hotel you're doing very well. If you get any comped hotel at all if the cause is weather or ATC, you're doing extremely well.
If you get a voucher for a decent hotel you're doing very well. If you get any comped hotel at all if the cause is weather or ATC, you're doing extremely well.
#24
Join Date: Jul 2005
Location: MKE
Programs: DL 2 MM
Posts: 904
Last year wife and I had to overnight @ ATL due to missing a flight (DL's fault).
So I did the 'scan boarding pass' thing at one of those kiosks that spit out the hotel voucher. It gave me something like one of the Choice hotels.
So for fun my wife scanned her BP. Got a voucher for ATL Hilton.
She has no status w/ any airline or hotel. I'm diamond at both DL and Hilton. Weird
Anyway, no stay credit, etc.
p.s. Yes, we stayed at the Hilton
So I did the 'scan boarding pass' thing at one of those kiosks that spit out the hotel voucher. It gave me something like one of the Choice hotels.
So for fun my wife scanned her BP. Got a voucher for ATL Hilton.
She has no status w/ any airline or hotel. I'm diamond at both DL and Hilton. Weird
Anyway, no stay credit, etc.
p.s. Yes, we stayed at the Hilton
#25
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Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 51,042
OP, as others have said, you generally do not get points for a stay on an airline voucher.
The night before a mileage run MDT-SFO and back for @Mr. Kipper, UA had a substantial delay on the first leg of his departure due to crew rest requirements. The flight delay meant missing his departure connection, which meant he missed his return flights. They rebooked him, but it necessitated a stay in SFO overnight. UA customer service indicated that they couldn't authorize a hotel voucher, but we could submit a hotel receipt and they would consider reimbursing us. We booked his hotel, paid for it, he earned points, and after submitting it to UA, they mailed a check for the cost.
#26
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Last year wife and I had to overnight @ ATL due to missing a flight (DL's fault).
So I did the 'scan boarding pass' thing at one of those kiosks that spit out the hotel voucher. It gave me something like one of the Choice hotels.
So for fun my wife scanned her BP. Got a voucher for ATL Hilton.
She has no status w/ any airline or hotel. I'm diamond at both DL and Hilton. Weird
Anyway, no stay credit, etc.
p.s. Yes, we stayed at the Hilton
So I did the 'scan boarding pass' thing at one of those kiosks that spit out the hotel voucher. It gave me something like one of the Choice hotels.
So for fun my wife scanned her BP. Got a voucher for ATL Hilton.
She has no status w/ any airline or hotel. I'm diamond at both DL and Hilton. Weird
Anyway, no stay credit, etc.
p.s. Yes, we stayed at the Hilton
I say that with the fact that my significant other seems to get treated with a red carpet whenever I am flying with her. A FA literally leaned over me to tell her "thanks for all your business!" when she had no status (while I'm sitting there as a DM and never get recognized*).
* Only time I have ever been recognized as a DM and thanked for my business personally was flying on a full F fare ($1200 one way) from a leisure destination. Apparently money talks.. guess that was Delta's way to tell me to spend $1200 on 850 mile flights more often.
#27
Join Date: Jul 2005
Location: MKE
Programs: DL 2 MM
Posts: 904
I say that with the fact that my significant other seems to get treated with a red carpet whenever I am flying with her. A FA literally leaned over me to tell her "thanks for all your business!" when she had no status (while I'm sitting there as a DM and never get recognized*).
Seem to get thanked (even when in coach) at least a few times a year. In fact our last trip we were both in FC and got a hand-written thank you (on one of those DL Thank You cards) from the FA, addressed to both of us, for me being diamond, for our loyalty, etc., and included info re: our connecting gate.
Did you do something to make DL mad at you?
Last edited by TommyD2; Feb 1, 2019 at 2:09 pm Reason: paragraphs
#28
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
My last DL paid room was at the Westin at DTW — Westin status got me a better room and I got stay credit for 1 night but no points for spend for the hotel room. I did get points for the few dollars over the meal voucher amount that I charged to my cc.
Before that Hilton LAX - again got credit for a night but no points. Also HH status got me on the HH floor and lounge access.
Many years ago, at an ATL Hampton, I did get HH points for the DL paid room. I think DL paid something like $60.
Before that Hilton LAX - again got credit for a night but no points. Also HH status got me on the HH floor and lounge access.
Many years ago, at an ATL Hampton, I did get HH points for the DL paid room. I think DL paid something like $60.
#29
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
OT, but that seems weird (not being thanked).
Seem to get thanked (even when in coach) at least a few times a year. In fact our last trip we were both in FC and got a hand-written thank you (on one of those DL Thank You cards) from the FA, addressed to both of us, for me being diamond, for our loyalty, etc., and included info re: our connecting gate.
Did you do something to make DL mad at you?
Seem to get thanked (even when in coach) at least a few times a year. In fact our last trip we were both in FC and got a hand-written thank you (on one of those DL Thank You cards) from the FA, addressed to both of us, for me being diamond, for our loyalty, etc., and included info re: our connecting gate.
Did you do something to make DL mad at you?
It doesn't help the fact that most of the flights I am on I am back in regular coach (along with several other Diamonds that didn't make the C+ cut) - you'll always get less personalized service when you're in row 36.
Other possibility is that it's because I usually (but not always) have headphones in - probably a sign that I don't want to be bothered.
I too have received a "thank you" card one time before as well, but it was given to all passengers.
#30
Suspended
Join Date: Aug 2017
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recently had disrupted travel in ATL and got hotel voucher for the Best Western. Idk what points program they even use but the room coulnt have been more than 70/night rackrate