Drink Voucher Glitch?
#1
Original Poster
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 615
Drink Voucher Glitch?
I thought I would share this with the community in case the same thing applies to anyone else. I apologize if this has already been addressed, but I could not find the same issue in another thread. Upon earning Platinum Skymiles Medallion status last year, I received some drink vouchers. They came, as expected, with an expiration date of 01/31/2019. I used all but one of them. Upon making Diamond status for the current year, I earned four more vouchers, which I would have expected to have an expiration date of 01/31/2020. However, only one voucher appeared in my wallet with an expiration date of 01/31/2020. The others have an expiration date of 01/31/2019. I used the one with the 2020 expiration date last week, thinking that maybe I was just experiencing a glitch with the date display. However, all four of my new vouchers are set to expire today.
This is not correct, is it? I have contacted Delta customer service, but have not yet received a reply.
This is not correct, is it? I have contacted Delta customer service, but have not yet received a reply.
#2
Join Date: Mar 2009
Location: GEG
Programs: DL DM, IHG PLAT
Posts: 62
After seeing this, I just checked mine and they are showing the Jan 31, 2019 date as well.
I requalified for DM status in December and can't imagine that they meant to issue vouchers that are only valid for a month. Hopefully some new ones post tomorrow.
I requalified for DM status in December and can't imagine that they meant to issue vouchers that are only valid for a month. Hopefully some new ones post tomorrow.
#3
Join Date: Aug 2015
Location: Atlanta
Programs: HH-Diamond, IHG-Plat, DL-DM, PnF Plat, Kroger +
Posts: 514
I just posted about this in another Thread "choice benefits". I had 4 yesterday in my account as well. I believed they were new and expired in 2020. Today (Feb 1) where I am, the vouchers are gone. I'm not sure if they will reappear or not.
#6
Original Poster
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 615
#7
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,015
#8
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,854
I received four when I made GM during the second half of 2018. All with 01/31/2020 expiration dates. I only used one, leaving me with three. Now I notice they have added four more to my "Wallet" giving me a total of seven. ALL have the 01/31/2020 expiration date. Sounds like an IT glitch for some users.