not getting email confirmations on purchases - something changed?
I bought some tickets this week, including some upgrades. I can see everything done on the website. But, no email confirmations or receipts. I even went to my receipt and clicked the "email" icon button to send manually - nothing. I've verified the email is correct. I tried to email to another verified email address and nothing.
I sent an email to tech support, but nothing yet there. Has anyone else have an issue this week with email from Delta? |
Just emailed myself an itinerary from delta.com and got it within a few seconds at my gmail address. Are both of the email addresses you tried with unique providers (e.g. @gmail and @yahoo)? If not, it may be a deliverability issue with your email provider.
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Check your email address and spam folder.@:-)
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Originally Posted by glob99
(Post 30643124)
Check your email address and spam folder.@:-)
I'm wondering if this is now a result of my issues I had back in October when my account was flagged because someone hacked it and stole my miles. It took 2 months for Delta to restore my account and access to it. Maybe the email is still flagged. |
I buy tickets nearly every week and occasionally, I don't get an email. I haven't figured out why. I either just email it to myself or call and have an agent email it to me. Sometimes gmail doesn't pick up an itinerary and put it on my calendar if I have emailed it to myself.
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OK. I tried another browser (Firefox) instead of my default Safari. The emailed receipt to myself at my .comcast.net address came through quickly. I then went back to Safari and tried again - nothing. So, it seems to be something weird with a Safari setting between it and Delta...
thanks for those few who helped make me try other options. |
For some reason I NEVER get emails from delta. I’ve double checked email address, junk mail, etc. I can go in and email myself the confirm but it doesn’t have the same information. Frustrating! |
Originally Posted by Kate10010
(Post 30655540)
For some reason I NEVER get emails from delta. I’ve double checked email address, junk mail, etc. I can go in and email myself the confirm but it doesn’t have the same information. Frustrating! |
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