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-   -   amex plat no longer needed to enter clubs, if card stored in profile (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1950482-amex-plat-no-longer-needed-enter-clubs-if-card-stored-profile.html)

runningformqm Jan 11, 2019 11:27 am

amex plat no longer needed to enter clubs, if card stored in profile
 
As of a few weeks ago Ive noticed that about 90% of the time you no longer need to have your amex plat card swipped to enter the clubs.

Was initially told the (actual) enhancement was only when your bp is scanned with the handheld devices but now ive noticed it usually also works when they scan the bp at the desk.

SDQBound Jan 11, 2019 11:34 am


Originally Posted by runningformqm (Post 30641894)
As of a few weeks ago Ive noticed that about 90% of the time you no longer need to have your amex plat card swipped to enter the clubs.

Was initially told the (actual) enhancement was only when your bp is scanned with the handheld devices but now ive noticed it usually also works when they scan the bp at the desk.

How do the system knows you are eligible to access using the Plat card?

VFR Jan 11, 2019 11:35 am

It's possible that they store the card information if you've entered a club with it before.

kxc262 Jan 11, 2019 11:39 am

Confirmed - SFO Skyclub agents stated that the card just needs to be added to your virtual wallet on Delta - they can access the card data from there.

runningformqm Jan 11, 2019 11:41 am


Originally Posted by SDQBound (Post 30641932)
How do the system knows you are eligible to access using the Plat card?

was told it just has to be linked...assume that means in your profile

NoStressHere Jan 11, 2019 3:13 pm

AA / Admirals Club has done this with the Citibank EXEC card as well. Just show your AA card/wallet on the phone, they scan and in you go.

(and - until Nov of this year, you do not even have to be flying on AA)

WheelsFirst Jan 12, 2019 4:24 pm


Originally Posted by NoStressHere (Post 30642836)
AA / Admirals Club has done this with the Citibank EXEC card as well. Just show your AA card/wallet on the phone, they scan and in you go.

(and - until Nov of this year, you do not even have to be flying on AA)

I think that’s different because the citi aa exec card gives you membership and is linked to your advantage number whereas the Amex platinum is not a DL specific rewards card.

Duke787 Jan 12, 2019 10:12 pm

Nice (actual) enhancement. Can make entry more streamlined and adds a layer of protection if you accidentally forget your card on a trip.

cometcoins Jan 12, 2019 11:33 pm

does that mean I can add my spouse's platinum card in my virtual wallet and then I can get access?

CKDGM Jan 13, 2019 2:26 am

The next question (which I will probably find the answer to in a few days) is whether this will also work with the CLEAR fingerprint scanners at the check-in desk.

xliioper Jan 13, 2019 5:04 am


Originally Posted by cometcoins (Post 30647740)
does that mean I can add my spouse's platinum card in my virtual wallet and then I can get access?

I can't imagine this would actually work. The system is almost certainly going to do a name match on the ticketed flyer vs. the named card member just as agents do when presented with a physical card. The DL T&C's are quite clear on this subject -- "Access is non-transferable and can only be used by the Card Member".

josephstern Jan 13, 2019 7:33 am


Originally Posted by LBJ (Post 30648291)
I can't imagine this would actually work. The system is almost certainly going to do a name match on the ticketed flyer vs. the named card member just as agents do when presented with a physical card. The DL T&C's are quite clear on this subject -- "Access is non-transferable and can only be used by the Card Member".

I’m pretty sure you could just type your own name in there.

Often1 Jan 13, 2019 7:44 am

I can't imagine that is the case. Would be the same thing as handing an old membership card to a buddy so he can use while he's traveling and you don't need it.

While the new feature is a convenience, it is also yet one more identity theft risk. The more "profiles" in which you store CC data, the greater your risk.

pvn Jan 13, 2019 7:57 am


Originally Posted by cometcoins (Post 30647740)
does that mean I can add my spouse's platinum card in my virtual wallet and then I can get access?

let us know how this works out

ryandc99 Jan 24, 2019 2:03 pm

This system worked for me today. Pretty impressed and much easier than pulling the card out every time!

MCO Flyer Jan 24, 2019 2:53 pm

Don’t think this works for the additional Reserve Cardholders yet though. I have an authorized reserve card holder and they had to swipe the card to get in to the SC on Monday.

CKDGM Jan 24, 2019 4:20 pm


Originally Posted by CKDGM (Post 30647996)
The next question (which I will probably find the answer to in a few days) is whether this will also work with the CLEAR fingerprint scanners at the check-in desk.

I didn't find out the answer, because at both SEA and DTW I was scanned in by a handheld-carrying agent before I could make it to the desk. I didn't have to get out my Amex Platinum either time, though, and my BP was on my phone and easy to get at.

pauly_long Jan 24, 2019 5:03 pm

OP states "Platinum card" is linked. Does that mean they automatically deduct $29 upon scan of BP?


Originally Posted by MCO Flyer (Post 30696535)
Don’t think this works for the additional Reserve Cardholders yet though. I have an authorized reserve card holder and they had to swipe the card to get in to the SC on Monday.

This has been my experience as well. Linkage works great for my Reserve card with my BP, but Mrs. pauly_long still has to present her reserve card.

Zorak Jan 24, 2019 5:36 pm


Originally Posted by pauly_long (Post 30697029)
OP states "Platinum card" is linked. Does that mean they automatically deduct $29 upon scan of BP?

The Platinum card being referred to is the unbranded AMEX Plat which includes free Sky Club entry when flying on DL, not the DL co-branded Platinum AMEX which has the $29 entry fee you're thinking of. (But yes, it's confusing...)

bloc0102 Jan 24, 2019 6:31 pm


Originally Posted by cometcoins (Post 30647740)
does that mean I can add my spouse's platinum card in my virtual wallet and then I can get access?

My guess is they try a hold of a dollar to ensure the card is active/correct. Does make me wonder what happens if you cancel the card after it's been added to your Wallet, though.

ryandc99 Jan 25, 2019 2:19 pm


Originally Posted by Zorak (Post 30697125)
The Platinum card being referred to is the unbranded AMEX Plat which includes free Sky Club entry when flying on DL, not the DL co-branded Platinum AMEX which has the $29 entry fee you're thinking of. (But yes, it's confusing...)

Correct, this the Amex Platinum charge card.

ATLMike1234 Jan 25, 2019 6:47 pm


Originally Posted by bloc0102 (Post 30697292)
My guess is they try a hold of a dollar to ensure the card is active/correct. Does make me wonder what happens if you cancel the card after it's been added to your Wallet, though.

They probably have the same validation system that they have for physical cards, which validates directly with Amex on whether you're eligible for entry. Getting ahold of a dollar wouldn't tell them whether it's a valid Amex Platinum, just that it's a valid credit card.

rdrakea Feb 10, 2019 10:13 am


Originally Posted by CKDGM (Post 30647996)
The next question (which I will probably find the answer to in a few days) is whether this will also work with the CLEAR fingerprint scanners at the check-in desk.

I have entered Skyclubs in both ATL and DFW with only clear this week... auto pulled my boarding pass and amex platinum. Super convenient!

Duke787 Feb 10, 2019 12:30 pm

3/3 this week (RDU, JFK, SFO) with just boarding pass instead of physical AMEX Plat card. Not a big change but nice not to pull out the wallet, especially at JFK with a long queue behind me waiting to scan in

MCO Flyer Feb 10, 2019 12:41 pm

I hope that this gets extended to those who have an authorized user reserve card . I am traveling with a companion this week who has an additional card so I’ll report back if the actual card is needed.

dulcamara Feb 10, 2019 1:50 pm

I finally got it to work, but I had to delete the card from my profile and enter it again. I won't miss fumbling for my card while I'm putting my phone in the reader.

MCO Flyer Feb 15, 2019 5:56 pm

Card needed to be swipe tonight in ATL F for my companion who has an additional reserve card. Card is listed as the primary card in her wallet so not sure why it didn’t work.

Points Scrounger Apr 3, 2019 9:56 am


Originally Posted by Duke787 (Post 30761585)
3/3 this week (RDU, JFK, SFO) with just boarding pass instead of physical AMEX Plat card. Not a big change but nice not to pull out the wallet, especially at JFK with a long queue behind me waiting to scan in

Down to one step of scanning bp now. I asked whether the AMEX Platinum is reflected anywhere in writing? "Nope, it's 'built into' the barcode."

ryandc99 Apr 3, 2019 11:38 am

Amex is pushing this functionality pretty hard on their website. It shows up under Amex offers as well as in a mailer I got in the mail.

jtmann05 Sep 18, 2019 3:41 pm

I'm interested to try this at ORD tomorrow. I just got the Amex Plat (but not the physical card yet) and was able to add to my wallet since they give you your number immediately on approval. Curious to see what happens.

Zorak Sep 18, 2019 3:46 pm


Originally Posted by jtmann05 (Post 31539653)
I'm interested to try this at ORD tomorrow. I just got the Amex Plat (but not the physical card yet) and was able to add to my wallet since they give you your number immediately on approval. Curious to see what happens.

This worked for me earlier in the year -- I was away from home when the card arrived (instant number not available in my case), had a friend open it and read me the numbers over the phone, and was able to use the Sky Club on my return trip.

MCO Flyer Sep 18, 2019 4:52 pm

It’s been almost 9 months and the Delta Reserve Card (those who are authorized users) still does not have this feature and the card must be shown each time. Whenever I travel with my companion, I have to wait in line at the desk because the handheld devices used by some SC agents can never read the authorized users card. I keep asking the SC agents when this feature will be added to the reserve card and most of them say that they have never heard of it and say “the AMEX Plat must always be shown to enter.”

Zorak Sep 18, 2019 5:14 pm


Originally Posted by MCO Flyer (Post 31539849)
I keep asking the SC agents when this feature will be added to the reserve card and most of them say that they have never heard of it and say “the AMEX Plat must always be shown to enter.”

That's frustrating, but not necessarily something I'd expect SC agents to know or be able to influence (making the same change to the Reserve card I mean -- obv. they ought to be all up to date on current policies). You're probably more likely to get traction by writing in...

MCO Flyer Sep 18, 2019 5:47 pm


Originally Posted by Zorak (Post 31539916)
That's frustrating, but not necessarily something I'd expect SC agents to know or be able to influence (making the same change to the Reserve card I mean -- obv. they ought to be all up to date on current policies). You're probably more likely to get traction by writing in...

I did write in to DL (one of the informed agents actually told me to) and I never heard anything back.

MSPeconomist Sep 18, 2019 7:20 pm

Most of the time now I use CLEAR with a Reserve card linked to my account, although on international itineraries, I sometimes just scan the baording pass. CLEAR is nice because I don't need to fumble for documents and worry about dropping something.

SDQBound Sep 18, 2019 10:12 pm


Originally Posted by MSPeconomist (Post 31540201)
Most of the time now I use CLEAR with a Reserve card linked to my account, although on international itineraries, I sometimes just scan the baording pass. CLEAR is nice because I don't need to fumble for documents and worry about dropping something.

CLEAR is indeed great. I try to use it whenever I can, but every now and then agents simply don't want to bother using it. I also tried to board using CLEAR at DCA several times, it always worked, but significantly slows down the boarding process to I gave up.

MSPeconomist Sep 18, 2019 10:15 pm


Originally Posted by SDQBound (Post 31540578)
CLEAR is indeed great. I try to use it whenever I can, but every now and then agents simply don't want to bother using it. I also tried to board using CLEAR at DCA several times, it always worked, but significantly slows down the boarding process to I gave up.

I'm talking about using CLEAR (with my two fingers) to enter SCs. I've never seen it used for boarding yet. Sometimes the SC fingerprint readers don't work (and there can be hesitation before they decide to work) but I find the GE trick of wiping fingers on forehead before attempting the fingerprint reader works wonders.

SDQBound Sep 18, 2019 10:19 pm


Originally Posted by MSPeconomist (Post 31540589)
I'm talking about using CLEAR (with my two fingers) to enter SCs. I've never seen it used for boarding yet. Sometimes the SC fingerprint readers don't work (and there can be hesitation before they decide to work) but I find the GE trick of wiping fingers on forehead before attempting the fingerprint reader works wonders.

Yes, I'm talking about the same thing, using the CLEAR scanner at the SC. At the beginning I found the position of the hand to be uncomfortable but got used to it. Still, at ATL and LGA I've ran into agents who don't want to activate the scanner and ask for my BP + Amex instead.

I believe boarding scanners are only available at DCA.


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