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767-400 764 Delta One Suites & Premium Select Refurb Status and Trip Reports

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Old Jan 3, 2019, 4:22 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: N515CR
Status as of 14 Apr 2024

Fleet #...Reg #...Entry date...Completion date...21/21 finished. Mods done at CAN. All entry and completion dates are based on CAN time (GMT + 8 hours).
ViaSat IFC mods in progress: 17/21 completed.
1801 N825MH - Entered Feb 18 2020...exited Sept 10 2020. (Delay due to COVID-19). ViaSat IFC.
1802 N826MH - Entered Nov 18 2019...exited Jan 19 2020. ViaSat IFC.
1803 N827MH - Entered Feb 26 2020...exited Oct 23 2020. (Delay due to COVID-19). Arrived @ CAN Apr 15 2024 for ViaSat IFC.
1804 N828MH - Entered Jan 4 2019...exited June 24 2019. ViaSat IFC.
1805 N829MH - Entered Sept 11 2020...exited Oct 22 2020. ViaSat IFC.
1806 N830MH - Entered Oct 22 2020...exited Dec 13 2020. ViaSat IFC.
1807 N831MH - Entered Sept 4 2019...exited Nov 13 2019. ViaSat IFC.
1808 N832MH - Entered March 30 2021...exited May 4 2021. ViaSat IFC.
1809 N833MH - Entered Sept 15 2019...exited Nov 24 2019. ViaSat IFC.
1810 N834MH - Entered Sept 11 2019...exited Nov 17 2019. ViaSat IFC.
1811 N835MH - Entered Oct 2 2019...exited Dec 6 2019. ViaSat IFC.
1812 N836MH - Entered Nov 20 2019...exited Jan 29 2020. ViaSat IFC.
1813 N837MH - Entered Nov 29 2019...exited Feb 19 2020. ViaSat IFC.
1814 N838MH - Entered Dec 11 2019...exited Feb 26 2020. ViaSat IFC.
1815 N839MH - Entered Jan 23 2020...exited Oct 21 2020. (Delay due to COVID-19). Arrived @ CAN Apr 12 2024 for ViaSat IFC.
1816 N840MH - Entered Jan 24 2020...exited Sept 11 2020. (Delay due to COVID-19). ViaSat IFC.
1817 N841MH - Entered July 10 2022…exited Sept 2 2022.
1818 N842MH - Entered Feb 23 2022...exited May 21 2022.
1819 N843MH - Entered Dec 13 2020...exited Feb 4 2021. ViaSat IFC.
1820 N844MH - Entered Feb 4 2021...exited March 30 2021. ViaSat IFC.
1821 N845MH - Entered Feb 4 2021...exited March 29 2021. ViaSat IFC.

All 21 frames were factory-fresh from Boeing and delivered 8/2000 to 4/2002.

No doors on D1 Suites and new seat count noted in jrkmsp's thread from 4/4/19: old config was C40/W28/Y178 = 246 seats...new config is C34/W20/Y+28/Y156 = 238 seats. https://www.flyertalk.com/forum/delt...ave-doors.html
767-400 cabin tour: https://youtu.be/Sy73VB3V1kY
Delta announced that 764s will get the new wireless IFE system developed by Delta Flight Products.
Seat 4D is configured as a Crew Rest Seat and will be X'd out on seat maps for flights where it's use is required.
The footwells in Row 1 are larger. 1A and 1D are larger than 1B and 1C.
Existing Wi-Fi is GoGo 2Ku, and there is no Live TV.

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767-400 764 Delta One Suites & Premium Select Refurb Status and Trip Reports

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Old Apr 20, 2022, 1:24 pm
  #511  
 
Join Date: Jan 2008
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Added the following to the Wiki since I continually see the questions being asked.


Seat 4D is configured as a Crew Rest Seat and will be X'd out on seat maps for flights where it's use is required.
The footwells in Row 1 are larger. 1A and 1D are larger than 1B and 1C.
Existing Wi-Fi is gogoinflight and there is no Live TV
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Old Apr 25, 2022, 5:45 pm
  #512  
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Is it true that among *all* of the window seats (both the A and D sides), the odd numbered ones have the actual seat next to the aisle with the table near the window? And the even rows have the table next to the aisle? The seat maps don't show this. (I also notice that the seat map on the app only shows one lavatory (behind 8C) for all of D1, PS and presumably C+, with other lavatories in the middle of back of coach. Surely this is incorrect!)
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Old Apr 25, 2022, 7:55 pm
  #513  
 
Join Date: Feb 2015
Programs: Delta DM
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Was pleasantly surprised when my SFO-ATL plane was 767-400 instead of the 300. Sat in 1C. The footwell was more than adequate. Beats the heck out of anything on 300. Wish Delta would upgrade the tired old 300 seats into the ones in 400.
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Old Apr 25, 2022, 8:08 pm
  #514  
 
Join Date: Jun 2021
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Originally Posted by golfr
Was pleasantly surprised when my SFO-ATL plane was 767-400 instead of the 300. Sat in 1C. The footwell was more than adequate. Beats the heck out of anything on 300. Wish Delta would upgrade the tired old 300 seats into the ones in 400.
I just wish they'd retire the 300s
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Old Apr 25, 2022, 10:20 pm
  #515  
 
Join Date: Apr 2015
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Originally Posted by MSPeconomist
Is it true that among *all* of the window seats (both the A and D sides), the odd numbered ones have the actual seat next to the aisle with the table near the window? And the even rows have the table next to the aisle? The seat maps don't show this. (I also notice that the seat map on the app only shows one lavatory (behind 8C) for all of D1, PS and presumably C+, with other lavatories in the middle of back of coach. Surely this is incorrect!)
All true re-the odd vs even rows and their configs, and which is displayed on both the App and DL.com in the "Aircraft" section! So on the B764s with the pre-updated D1 and C + cabins (of which there is only one left in this config and it's been parked at MZJ since 2020 awaiting entry into mods at CAN), there were no lavs in the D1 cabin...there were 2 lavs behind doors 2L/2R and yes these were also for the C + cabin and MC peeps who were too lazy to go back to the next 2 lavs right behind row 27...the seat map is still listed on the App and DL.com as B767-400ER 3 Class (76D), with the new config listed as 4 Class (764). Now in the 4 Class versions there is a lav right next to the cockpit, in front of door 1L, so that the pilots no longer have to go back to the original lavs behind the D1 cabin, and there is now a second lav directly behind seat 9D and which is separated from the PS cabin with the see-through curtain!

Last edited by audidudi; Apr 26, 2022 at 12:43 am
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Old Apr 29, 2022, 8:06 am
  #516  
 
Join Date: Apr 2022
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Is there some easier way, other than brute force searching, to find what trips will be using, or are likely to use, a 767-400?
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Old Apr 29, 2022, 9:13 am
  #517  
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Originally Posted by Frozenguy
Is there some easier way, other than brute force searching, to find what trips will be using, or are likely to use, a 767-400?
Guess and verify? Only a few domestic routes are likely to use wide body aircraft. Among DL's widebody fleet, 767s don't have the range to serve all routes and tend to have fewer seats and less cargo capacity that other aircraft. Moreover, my impression is that DL tends to use 767-400s on the more competitive (business-oriented, high-yield, or simply between prestigious cities for DL) routes vs the 767-300s.

Around certain special event dates (major shows/conferences at Las Vegas, for example) you find some added sections and bigger/better aircraft being deployed.
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Old Apr 29, 2022, 11:25 am
  #518  
 
Join Date: Oct 2004
Location: Detroit
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Was very lucky to end up in a Delta One Suite from DTW-CDG this week due to last minute flight change when the first segment of DTW-JFK-MAN was not going to make it to JFK on time. I was supposed to be in Upper Class on VS JFK-MAN, ended up DTW-CDG-MAN.

I don't fly outside of NA much so was my first time experiencing either product. Delta One Suite obviously far superior to those who have flown both.

My question is... if you shop for a Delta One flight... why is it showing me flights that are only VS Upper Class under a column heading of Delta One? It is not even close to the same.
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Old Apr 29, 2022, 2:39 pm
  #519  
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Noticing this thread... I flew D1 for the first time on a 764 and I have to say I was quite disappointed by the seat. I haven't been on one of the old DL seats that seem much hated, so quite possible they are worse, but I noted that the new 764 seat was quite cramped, especially the gap to the aisle from an inset seat. My other big complaint was that there was no adjustable armrest, so that it was difficult to find a comfortable arm resting location in mostly-reclined mode and no way to widen the bed in life-flat mode. In terms of seat feel, it reminded me most of LX where I had a similar feeling of a deep and narrow footwell, with a tiny crevice to navigate through to get in and out (at least the D1 setup is all-aisle so you're not doing this over a neighbor).

I know I'm in the minority about not minding seatmates, but the outbound was on a KL 772 and the trust B/E Diamond seat was in my opinion preferable.

Perhaps the most fair comparison though was to the United Polaris seat which IMO beats this by a mile and a half (and I'd have to squint at a LOPA diagram but I swear is at least as dense if not more).
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Old May 16, 2022, 1:07 pm
  #520  
 
Join Date: Mar 2018
Location: PHX Sky Harbor
Posts: 379
Its nice to see all 21 764 frames out of storage and ready to use, (well.... one will be returning from CAN very soon and the last of the 21 will be going to CAN soon for the PS conversion) and will most likely be in service in late summer 2022....just in time to replace one of the 19 others when their mx's will be happening.
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Old May 16, 2022, 6:49 pm
  #521  
 
Join Date: Jan 2002
Location: Atlanta, GA
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Originally Posted by findark
Noticing this thread... I flew D1 for the first time on a 764 and I have to say I was quite disappointed by the seat. I haven't been on one of the old DL seats that seem much hated, so quite possible they are worse, but I noted that the new 764 seat was quite cramped...
I can only wish that some of the FTers will agree with you and be pleased to book away from these planes for summer travel to Europe. I always prefer ANY available lie flat, any variety at all, when heading east at any decent price or mileage than I can find. Too many of my "premium" flights across the Atlantic were spent in recliners, slings, inclined, "near lie flat," "170 degrees" or whatever -- so I still marvel at any... truly... flat... seat of any variation!
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Old May 19, 2022, 10:18 am
  #522  
 
Join Date: Sep 2005
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1818 (N842MH) is scheduled to exit CAN on Saturday (China time):
https://flightaware.com/live/flight/N842MH
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Old May 20, 2022, 8:33 pm
  #523  
 
Join Date: Sep 2005
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1818 is indeed on its way back to the US.
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Old May 31, 2022, 2:40 pm
  #524  
 
Join Date: Apr 2018
Posts: 2
Just got on 2145 from PHX to MSP. Flight crew has been saying this is the first day for this 764 with the retrofit (2nd flight). Have to say, the cabin is very nice, especially D1.
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Old May 31, 2022, 3:48 pm
  #525  
 
Join Date: Apr 2015
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Originally Posted by heferos
Just got on 2145 from PHX to MSP. Flight crew has been saying this is the first day for this 764 with the retrofit (2nd flight). Have to say, the cabin is very nice, especially D1.
Too bad that the flight crew is clueless on this...N825MH, which is what you're flying on, exited mods back in September 2020, and has been flying for at least the last 12 months, as confirmed by FR24!
https://www.flightradar24.com/data/aircraft/n825mh
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Last edited by audidudi; May 31, 2022 at 3:54 pm
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