Regionals offer better service than mainline
#16
Suspended
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,931
I agree that the regional carrier is often better. Twice in a row I did not get a PDB on DAB-ATL and we only got one round of drinks. The flight attendant finally came back around as we were on our final descent and pointed to my empty glass and said "are you finished with this?" and I just replied "well I guess so". They were ATL based. The MCO based flight attendants are always awesome in my experience. I've never missed a PDB with them and they are quick to serve after takeoff.
#17
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,117
I agree in that the regional services are really good and some of my most outstanding have been on regionals. They have a good balance of service, professionalism and overall casual friendliness. It’s not that mainline isn’t potentially good but I prefer the regional service especially on a jungle jet. (Can’t wait to see the CS100!)