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The Flux Capacitor Broke (Mechanical issues on DL150 - LIM-ATL)

The Flux Capacitor Broke (Mechanical issues on DL150 - LIM-ATL)

Old Dec 17, 18, 11:35 pm
  #1  
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Join Date: Sep 2011
Location: LIM and DCA
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The Flux Capacitor Broke (Mechanical issues on DL150 - LIM-ATL)

DL150 - LIM-ATL, Saturday 15 December on my way home to DCA for Christmas.

The Flux Capacitor broke, or something to that effect. We board, are told there may be an issue that is being looked into. Three-odd hours later we are still on board and are informed the doohickey can't be fixed. Everyone off. I am eventually rerouted on Avianca AV 962 LIM-MIA and then on to DC on a surprisingly pleasant American flight on a brand new Airbus 321. I know that most without status were not offered a rerouting and were put on a the following evening's flight and a second flight was then organized (the usual DL150 leaves Lima at around 2AM, a second flight was set up for 4AM departure).

Have since received an apology message from DL and 17.5K miles. All in all well handled by DL for a clear case of force majeure. I am satisfied that I made it home, if 12-odd hours late (another conversation for the dad and three boys he could not control in my row/row behind me, but let's leave that story for another day).

No rants, no issues - just a mechanical that was well handled by DL. They did what could be done to get me home despite the challenges of the situation. Just sharing as many are quick to complain, but I was taken care of. And after three years of event free frequent travel, an broken plane is ok...
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Old Dec 17, 18, 11:45 pm
  #2  
 
Join Date: Dec 2014
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Originally Posted by powerful pete View Post
All in all well handled by DL for a clear case of force majeure.
Glad you made it home without too much hassle.

Not to nitpick, but mechanical issues aren't considered force majeure since it is substantially within an airline's control to prevent and resolve maintenance issues. Force majeure includes things like weather, natural disasters, riots/civil unrest, embargos, wars, strikes/labor disputes, shortages of labor/fuel/facilities, etc.
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Old Dec 18, 18, 12:58 am
  #3  
 
Join Date: Nov 2018
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DL automatically did a similar thing for me after we had to deplane after boarding got 10k miles or so. I was asleep the whole time so it was a great little treat.
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Old Dec 18, 18, 6:00 am
  #4  
pvn
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make sure to call in and get your original routing credit!
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Old Dec 18, 18, 6:26 am
  #5  
 
Join Date: Mar 2015
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Originally Posted by powerful pete View Post
DL150 - LIM-ATL, Saturday 15 December on my way home to DCA for Christmas.

The Flux Capacitor broke, or something to that effect.....
Probably something else...Flux Capacitors are needed only for time travel (and warp speed) and delta will not allow it as then you can use the old published saver award charts
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Old Dec 18, 18, 9:00 am
  #6  
 
Join Date: Jun 2013
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Posts: 2,604
maybe he was on the Enterprise ?
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Old Dec 18, 18, 2:48 pm
  #7  
 
Join Date: Aug 2010
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Originally Posted by powerful pete View Post
DL150 - LIM-ATL, Saturday 15 December on my way home to DCA for Christmas.

The Flux Capacitor broke, or something to that effect. We board, are told there may be an issue that is being looked into. Three-odd hours later we are still on board and are informed the doohickey can't be fixed. Everyone off. I am eventually rerouted on Avianca AV 962 LIM-MIA and then on to DC on a surprisingly pleasant American flight on a brand new Airbus 321. I know that most without status were not offered a rerouting and were put on a the following evening's flight and a second flight was then organized (the usual DL150 leaves Lima at around 2AM, a second flight was set up for 4AM departure).

Have since received an apology message from DL and 17.5K miles. All in all well handled by DL for a clear case of force majeure. I am satisfied that I made it home, if 12-odd hours late (another conversation for the dad and three boys he could not control in my row/row behind me, but let's leave that story for another day).

No rants, no issues - just a mechanical that was well handled by DL. They did what could be done to get me home despite the challenges of the situation. Just sharing as many are quick to complain, but I was taken care of. And after three years of event free frequent travel, an broken plane is ok...
Same thing happened to me in September. I'll spare you the details, the whole thing was handled pretty badly on the ground (as in 30 min delay intervals from 10pm to 1am, etc). In the end I was 24 hours late, and Delta offered 20K miles "as a good will gesture". I wrote a complaint about the mismanaged IROOPS handling at LIM. Delta called me back and informed me that in addition to the 20K miles they would write me a check of $500+ as required by the Peruvian air transport authority (or some such agency). You may want to inquire about that.
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drminn is offline  
Old Dec 18, 18, 6:35 pm
  #8  
was WWads
 
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Originally Posted by drminn View Post
Same thing happened to me in September. I'll spare you the details, the whole thing was handled pretty badly on the ground (as in 30 min delay intervals from 10pm to 1am, etc). In the end I was 24 hours late, and Delta offered 20K miles "as a good will gesture". I wrote a complaint about the mismanaged IROOPS handling at LIM. Delta called me back and informed me that in addition to the 20K miles they would write me a check of $500+ as required by the Peruvian air transport authority (or some such agency). You may want to inquire about that.
You have to wonder how much money like this that passengers leave on the table. Has to be a lot each year.
KDCAflyer is offline  

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