Dec 22, 2018, 7:15 pm
New Delta Boarding Process Jan 2019
Feb 19, 2019, 1:38 pm
#451
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
And the gate agents, and all the passengers...
Exactly, call it whatever you want, the process is what it is.
I doesn't seem consistent but usually like this.
People that need extra time (you)
Active Duty Military
First/DM
Parents with Strollers
C+
ect
You lumped yourself in with the stroller people, but that isn't the case anymore.
Reminds me of an old Wizard of Id cartoon where the King asks for a haircut. Whereas the barber says "I do not give haircuts but create hairstyles". The King replies "I create obituaries now give me a haircut." I guess I feel the same, I do not care what the process is called just the load the plane with out encouraging the gate lice.
I flipped/scanned as much as much of this thread as possible, to seek the following question: what happens to the parents with strollers, wheelchair bound and other special needs people? I have occasional gait (walking) and other maladies from early Parkinsons.
Didn't notice which tribe DL has put us with, I assume it's first to board..
Didn't notice which tribe DL has put us with, I assume it's first to board..
People that need extra time (you)
Active Duty Military
First/DM
Parents with Strollers
C+
ect
You lumped yourself in with the stroller people, but that isn't the case anymore.
Feb 19, 2019, 1:43 pm
#452
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,927
Feb 19, 2019, 9:13 pm
#453
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
Don't accommodations and special needs people preboard ahead of everyone else? See Delta's website: https://www.delta.com/content/www/en...-priority.html
Feb 24, 2019, 12:00 pm
#454
Join Date: Nov 2018
Posts: 354
Popped my new boarding zone cherry.. No Bueno
So just boarded FLL - ATL enroute to ORD. First travel since new boarding process. I get to the gate , look around and see no new pillars , basically just the old main plus sky at gate D9.
Im a PM and chose exit since no upgrades were available on this leg, I have first confirmed on the next, but I cant remember the last time I flew below comfort plus. Boarding commences and they get to C+. I figure sky is next and get ready. The GA calls main 1 ! I hear a noise and rumble reminiscent of the buffalo scene in Dances with wolves, followed by main cabin stampede.
1 GA asked the other , did you call sky? I see her mouth , I called c+ sky is AFTER main.. Other GA seems to correct her, she shrugs it off.
I finally make it to the scanner near the tail end of the stampede. I ask the the GA , the one with sense, did you call sky , does not that come before main? Her response "oh, sky and C+ board together. No use arguing with her at that point. They knew they screwed up and still chose to BS. As I walked down the jet bridge I can her them ask over comms if everyone in the line was main 1. Not sure what happened after that. Hopefully ATL is a better experience.
Im a PM and chose exit since no upgrades were available on this leg, I have first confirmed on the next, but I cant remember the last time I flew below comfort plus. Boarding commences and they get to C+. I figure sky is next and get ready. The GA calls main 1 ! I hear a noise and rumble reminiscent of the buffalo scene in Dances with wolves, followed by main cabin stampede.
1 GA asked the other , did you call sky? I see her mouth , I called c+ sky is AFTER main.. Other GA seems to correct her, she shrugs it off.
I finally make it to the scanner near the tail end of the stampede. I ask the the GA , the one with sense, did you call sky , does not that come before main? Her response "oh, sky and C+ board together. No use arguing with her at that point. They knew they screwed up and still chose to BS. As I walked down the jet bridge I can her them ask over comms if everyone in the line was main 1. Not sure what happened after that. Hopefully ATL is a better experience.
Feb 24, 2019, 12:08 pm
#456
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Write Delta -- only way they'll know. I actually haven't had too much issue with the new boarding process (though have cleared to C+ or F for all my flights since the change -- apart from one but that flight was a completely empty A319 where I took the full exit row over sharing a C+ row).
Feb 24, 2019, 12:20 pm
#457
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
I would hesitate to submit a complaint with Delta for something rather petty. This stuff will sort itself out. I worry about being flagged as a "complainer" so only submit complaints when I really get screwed.
Since I'm DM, I like the new boarding process, but I never see what shenanigans go on after I'm down the jetway.
Since I'm DM, I like the new boarding process, but I never see what shenanigans go on after I'm down the jetway.
Feb 24, 2019, 12:22 pm
#458
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
I would hesitate to submit a complaint with Delta for something rather petty. This stuff will sort itself out. I worry about being flagged as a "complainer" so only submit complaints when I really get screwed.
Since I'm DM, I like the new boarding process, but I never see what shenanigans go on after I'm down the jetway.
Since I'm DM, I like the new boarding process, but I never see what shenanigans go on after I'm down the jetway.
Feb 24, 2019, 7:19 pm
#460
Join Date: Nov 2018
Posts: 354
Sooooo... the app screwed me at ATL this time...I was at a bar and strolled on over 2 minutes before the app said boarding was to begin..I'm in F and when I got there C+ was just about done boarding. I missed the first round of PDBs...1st world problems I tell ya!
Feb 25, 2019, 11:13 am
#461
Join Date: Jan 2019
Programs: DL DM, Marriott Ambassador, WN CP
Posts: 51
So in situations like the above, and in one I recently had, I pose a question:
For me, it was a short layover in Atlanta. Deplaned at D, boarding already started at B. I had a ticketed FC, and they were boarding Main Cabin. Line was pretty long.
Do you cut in front of those folks and roll right up to the scanner, or do you slink back to the end of the line? I decided to catch my breath and wait at the end of the line, but wound up having to check my roller.
Thoughts?
For me, it was a short layover in Atlanta. Deplaned at D, boarding already started at B. I had a ticketed FC, and they were boarding Main Cabin. Line was pretty long.
Do you cut in front of those folks and roll right up to the scanner, or do you slink back to the end of the line? I decided to catch my breath and wait at the end of the line, but wound up having to check my roller.
Thoughts?
Feb 25, 2019, 11:29 am
#462
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
So in situations like the above, and in one I recently had, I pose a question:
For me, it was a short layover in Atlanta. Deplaned at D, boarding already started at B. I had a ticketed FC, and they were boarding Main Cabin. Line was pretty long.
Do you cut in front of those folks and roll right up to the scanner, or do you slink back to the end of the line? I decided to catch my breath and wait at the end of the line, but wound up having to check my roller.
Thoughts?
For me, it was a short layover in Atlanta. Deplaned at D, boarding already started at B. I had a ticketed FC, and they were boarding Main Cabin. Line was pretty long.
Do you cut in front of those folks and roll right up to the scanner, or do you slink back to the end of the line? I decided to catch my breath and wait at the end of the line, but wound up having to check my roller.
Thoughts?
Not just is a higher zone (sorry not zone) allowed to jump the line, but do people actually do this?
Feb 25, 2019, 11:37 am
#463
Join Date: Sep 2016
Location: HSV
Programs: Bellevue Lifetime Premiere Mega Elite Supreme
Posts: 1,509
This happens quite a bit with me, especially in ATL where I seem to have an awful lot of tight transfers. I go straight to/through the F lane and I don’t even get funny looks or pushback.
If it’s at a crazy airport where pax are clogged, I’ll just take a seat and chill until I see the last pax or two getting swiped.
Feb 25, 2019, 2:36 pm
#464
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
In that situation I use the SP lane and just wait until the GA calls me forward. There's no reason to stand in the general line, and as you found out despite being in F you can still lose out on OHB space if you board too late.
Feb 28, 2019, 10:45 am
#465
Join Date: Dec 2007
Location: BOS
Programs: AA, DL, TK
Posts: 230
Don't accommodations and special needs people preboard ahead of everyone else? See Delta's website: https://www.delta.com/content/www/en...-priority.html