New Delta Boarding Process Jan 2019
#391
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#392
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LAX has the new "redecorated" boarding zone pillars at the gates.
It still looks strange that anything with the word "Priority" in the name is ranked 4th out of 8.
It still looks strange that anything with the word "Priority" in the name is ranked 4th out of 8.
#393
Join Date: Jan 2002
Location: USA
Posts: 222
Technology is a beautiful thing, especially when applied appropriately. In this case, the scanner should honk when someone presents their boarding pass out of order just as it does for wrong flight leg, exit row etc. One could hypothesize that absent the honk, Delta isn’t serious about boarding order and this is more about recognition etc then anything else.
#395
Join Date: Jul 2014
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In SJC on Thursday evening, for an E175 flight to LAX, they called "Delta One" and then waited for around a minute after nobody came forward...
LAX and ATL had the new signage in place by Thursday. MSN and MSP have never had pillars so nothing was visibly different.
LAX and ATL had the new signage in place by Thursday. MSN and MSP have never had pillars so nothing was visibly different.
#396
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#398
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#399
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I landed at T2. It looks like the old PREMIUM pole now has multiple zones on it. I'll post a pic Sunday AM when I leave.
#400
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#401
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#402
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I bet we begin seeing some "Sky Priority" red carpets at the monthly Delta surplus sales in ATL soon. Now that Sky Priority is #4 out of 8 zones, the red carpet no longer seems appropriate.
#403
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I heard a variation on it just this week in SEA. GA called for Zone 1 to "board through the general lane, leaving the Sky Priority Lane available for those customers"
#404
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When did they stop announcing "First class passengers may board at your leisure through the Sky Priority lane"? Seems like a long time ago. I liked that. Let me hang in Sky Club until the last minute then strut down the red carpet past 50 people on the other side of the ropes... smiling for all the paparazzi.
I bet we begin seeing some "Sky Priority" red carpets at the monthly Delta surplus sales in ATL soon. Now that Sky Priority is #4 out of 8 zones, the red carpet no longer seems appropriate.
I bet we begin seeing some "Sky Priority" red carpets at the monthly Delta surplus sales in ATL soon. Now that Sky Priority is #4 out of 8 zones, the red carpet no longer seems appropriate.
Last edited by hockeyinsider; Jan 27, 2019 at 1:31 pm Reason: typo
#405
Join Date: Dec 2018
Location: PHX
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DL new boarding pillars at LAX. Note how Comfort + stays close to the old "Premium" pole, while Sky Priority is now on the side (behind Main 2 in the picture)
Narrow gate variant of the new boarding poles at LAX. No poles for Main 3 and Basic.
DL redcoat saw me posting and said that so far it is fine, but a few people have complained about seeing the word "Basic" on their boarding passes.
If so, then that is probably serving their purpose, since they created a fare class they don't want people to actually buy.
LAX is really Premium-heavy today for a Sunday, more so than most weekdays in the 6am hour as media and sponsors head to ATL for the SB.