Lomapaseo

The difference being that he is already in a lounge (at home or airport) with a glass of red in his hand and time to post in leisure

18sas

If people get this petulant about being told what gate your flight is at, I'd hate to be the phone agent who asks them "Do you need any help with hotels or rental cars?"

MSPeconomist

pvn

Nobody is disputing that there are plenty of reasons to run in and out of the club. I've dropped in to get a coffee and turned right around 100 times.

five seconds does NOT matter. If five seconds is the difference between you making your flight and not making it then you don't have time to go to the club. It's that simple. If you DO have time to stop at the club then you are not "getting to the airport at the VERY last second". You just can't schedule your airport activities with that level of granularity due to all the variables involved.

Look, I get it, I board last, I get to the airport way later than 99% of people are comfortable with, etc. But I'm not confused about what five seconds mean.

Honestly I thought the opsec derailment was as dumb as this thread could get, but I am once again proven wrong.

GA400

As someone who genuinely enjoys traveling, I have had the opportunity to try many different airlines. Based on my experience with the other airlines to include reliability, helpfulness of their people, and the experience in their lounges, I will now go out of my way to avoid, like the plague, the other US airlines. Even if doing so requires an escalated approval for my work travel due to a higher fare on Delta. Delta does a great job of getting me there on time and helping me make changes when plans change. They hire the best people in the industry, in my opinion. I pay, out of my own pocket, for a credit card that gets me access to the Sky Club. While it's nice to have some chicken salad and crackers and a drink, I primarily use the SkyClub to have a place where I can do work and speak to someone that can help with flight changes. Maybe it's different in other parts of the country, but where I fly in the US Southeast and occasionally to California, the SkyClub agents are all tremendously helpful and as others have said, interacting with them is often one of the high points of a very long travel day.

GRALISTAIR

Indeed, but threads like this also have a habit of getting locked.

MSPeconomist

Lomapaseo

I visited the ATL "B" lounge this week and expected a zoo. I was instead exceedingly impressed with the way they handled the check-ins. We joined a queue of about 15 just prior to the manned desks and our boarding passes were hand scanned while standing the the queue line, That process tool less than 15 sec and was ended with a quick summary of the gate for our next flight and an offer to stop at the wide open manned desks for any further help. The whole process through the queue took no more than 2 mins.

One guy tried to cut the queue by walking around it and then to flash his card at the scanner. He was stopped and invited to get back in the end of the line like everybody else.and wait the 1-2 minutes,

The lounge was only 50% or less full and I did stop at the biometrics sign-up to inquire how it worked. I could see no advantage to using one's finger vs the speed that was demonstrated that day in a queue line boarding pass scanning.

mridley2

troyintn

Not sure but I know Friday afternoon in ATL B SC they were making announcements that animals were not allowed it sit on the furniture. They also were making announcements on what the password was, so I assume their were a lot of people traveling for the holidays who were given passes, it was included in their ticket etc.

pvn

Nobody is signing up for clear because it helps you get into the club. The point of clear is to cut TSA lines. The biometrics is just a gimmick to make it look more sophisticated.

bergamini

Ysitincoach

pvn

yeah it's slow and the reader in the club is not as accurate as the one they use in the security lines. It's just another gimmick to advertise the service.

FF524