Delta Sky Club etiquette tip for frequent guests
#106
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 358
I don't know where y'all are going that SC agents are doing some sort of drawn out interpretive dance that takes up so much or your day that you are so personally wronged and offended, but I usually spend more time trying to get soap out of those damn touchless dispensers in the bathroom than I do checking into the club.
#108
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,667
#109
Join Date: Oct 2014
Posts: 209
... or how to instantly irk a Sky Club employee
During check in, it’s customary that the ambassador (concierge) goes over your flight details, recognizes your status, reminds you of the WiFi password, etc.
However, a surprisingly *large* portion of guests will walk away when the ambassador is in mid-sentence speaking to the guest, and without finishing check in. Not saying a single word... no “hi,” “thanks,” or even an “ok.” Soooo awkward.
Anyone guilty of this? It’s the number one pet peeve for us! So be mindful!
During check in, it’s customary that the ambassador (concierge) goes over your flight details, recognizes your status, reminds you of the WiFi password, etc.
However, a surprisingly *large* portion of guests will walk away when the ambassador is in mid-sentence speaking to the guest, and without finishing check in. Not saying a single word... no “hi,” “thanks,” or even an “ok.” Soooo awkward.
Anyone guilty of this? It’s the number one pet peeve for us! So be mindful!
#110
Join Date: Mar 2015
Location: Home
Posts: 469
#111
Original Poster
Join Date: Nov 2018
Posts: 15
Your Reserve card and account validity appear automatically from your Skymiles account when we scan. However, additional card holders cannot link their Skymiles account. You’re correct, additional card holders need to show the card and swipe it.
#112
Join Date: Aug 2012
Location: NYC
Programs: Delta Gold, Marriott Platinum, Former Amtrak Select, Former Hilton Gold
Posts: 422
#113
Join Date: Mar 2015
Location: Home
Posts: 469
Because a Sky Club agent
Last edited by jeet; Dec 12, 2018 at 11:56 am
#114
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,382
For many (but not all) AA (Admirals Club) lounges there are "moat dragons" at the entrance, they scan your bp to verify that you can be admitted. Any issues with flts: gate #s , upgrade status, flt. changes etc. are dealt with by a different set of agents elsewhere in the lounge--you only interact with them if you choose to.
This system seems fairly efficient for gaining prompt admission.
This system seems fairly efficient for gaining prompt admission.
#115
Join Date: Apr 2016
Posts: 1,884
Operational secrecy? While flying commercial and going into a SkyClub?? Please tell me this post is a high-level attempt at trolling self-absorbed, self-important posters on here.
In case it isn’t- No stranger in line at a SkyClub cares who you are or where you are going beyond maybe offering a tip on local cuisuine or a nice hotel.
Important people fly private and direct to small, SkyClub-less airports.
In case it isn’t- No stranger in line at a SkyClub cares who you are or where you are going beyond maybe offering a tip on local cuisuine or a nice hotel.
Important people fly private and direct to small, SkyClub-less airports.
The best question an agent asks is "have you been to this location before?" The response usually leads them to provide the proper amount of info (a lot or a little).
#116
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
At the end of the day, if it is protocol for an employee to do something, I think we should all collectively respect what their mandate is and give 15 seconds to listen to it. Sometimes I've found out my gate changed or I was delayed so it helps. I personally think I need to get better at being more social when I travel. When I first started in ~2001 I actually met people and exchanged emails and a few I went clubbing with on a trip to San Fran. Now I do all I can to avoid eye contact and find reasons why people annoy me. And if you go by this board, I'm actually one of the more friendly ones. So my 2019 #squadgoal is to be friendlier to my fellow travelers and make a little small talk. Gotta keep that screen time metric down!
#118
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
#120
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,667