Wrong safety cards
#1
Original Poster
Join Date: Mar 2015
Location: Seattle
Programs: DL DM, Marriott Gold
Posts: 609
Wrong safety cards
Just an amusing observation. Today on my morning flight all the seat back safety cards were for a 757-200 even though we were flying a 717. Attention to detail is usually an important part of any safety protocol.
#3
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Not that anyone actually reads them, but if I had to guess that's an FAA violation and would possibly be subject to a fine if reported and confirmed given that the flight flew. I didn't read the guidance but here's the FAA requirements related to safety cards: https://www.faa.gov/documentLibrary/.../AC121-24C.pdf
#4
#6
#7
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Putting aside that no one looks at them, it is arguably worse than no card depending on differences between the models. Most people wouldn't know they are on a 717 and not a 757. Exit door location and location of safety equipment will differ between models.
#8
Join Date: May 2006
Posts: 158
Thanks. I figured I would ask rather than debate whether or not it truly is a safety issue or not.
Luckily I read FAA AC's for work related reasons, so I was able to zoom to the spot where it should be contained:
"2. PASSENGER SAFETY BRIEFING CARDS. Oral briefings must be supplemented with briefing cards, which must be pertinent only to that type and model of aircraft and consistent with the airline's procedures."
Luckily I read FAA AC's for work related reasons, so I was able to zoom to the spot where it should be contained:
"2. PASSENGER SAFETY BRIEFING CARDS. Oral briefings must be supplemented with briefing cards, which must be pertinent only to that type and model of aircraft and consistent with the airline's procedures."
#10
#11
Join Date: May 2006
Posts: 158
As the AC was advisory in nature, I wanted to find the applicable regulation. The appropriate CFR reference is 14 CFR 121.571 - Briefing passengers before takeoff.
(b) Each certificate holder must carry on each passenger-carrying airplane, in convenient locations for use of each passenger, printed cards supplementing the oral briefing. Each card must contain information pertinent only to the type and model of airplane used for that flight, including -
(1) Diagrams of, and methods of operating, the emergency exits;
(2) Other instructions necessary for use of emergency equipment; and
(b) Each certificate holder must carry on each passenger-carrying airplane, in convenient locations for use of each passenger, printed cards supplementing the oral briefing. Each card must contain information pertinent only to the type and model of airplane used for that flight, including -
(1) Diagrams of, and methods of operating, the emergency exits;
(2) Other instructions necessary for use of emergency equipment; and
#12
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
Anon, how large of a sample size do you have for "all" of the cards? Did the flight crew make an announcement to the effect that they were the wrong cards (as a warning to ignore them, for example)? Your row? Several rows? As an armchair quarterback I am curious how severe the infraction this is. If my seat had the wrong card but one in the row or nearby was accurate, that would fit the "convenient locations" clause in my opinion.
#13
Original Poster
Join Date: Mar 2015
Location: Seattle
Programs: DL DM, Marriott Gold
Posts: 609
Anon, how large of a sample size do you have for "all" of the cards? Did the flight crew make an announcement to the effect that they were the wrong cards (as a warning to ignore them, for example)? Your row? Several rows? As an armchair quarterback I am curious how severe the infraction this is. If my seat had the wrong card but one in the row or nearby was accurate, that would fit the "convenient locations" clause in my opinion.
I sent a private message to DL via twitter while in flight and there were already staff on the jet bridge in Phoenix with new safety cards waiting for passengers to disembark.
#14
Join Date: Nov 2011
Location: Formerly at PIT, now planted near MSP.
Programs: No flights since April 2019 (Medical Issues). Lost all my status.
Posts: 1,483
I haven’t noticed incorrect safety cards, but I have noticed the Exit Row door instruction decals are sometimes placed on the opposite doors, or the decals are both for the same side. Look for it on your next flight.
#15
Join Date: May 2006
Posts: 158
I would venture a guess that anything beyond the reach of a seated and belted passenger would be too far. But I do feel that a mixture of seat card types would be pretty significant of an infraction, if not creating a giant liability in the event of an incident.