New Booking Interface
Nov 14, 2018, 9:05 am
#1
Original Poster
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
New Booking Interface
I just went to Delta.com to book a ticket. Rather than displaying all the price options across the board in columns, it made me select each category individually to see the “starting at” prices (Basic, Main, Comfort + or First). To say I do not like the new style would be an understatement. I haven’t needed to book a ticket for a week or so. When did they make the change?
Nov 14, 2018, 9:14 am
#3
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Somewhere between here and there...
Programs: WWF, Appalachian Mountain Club
Posts: 11,595
Seems like this is not fully rolled out yet much like the last major website update. I have been on and off DL.com all day and don't see that.
Nov 14, 2018, 1:00 pm
#5
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,187
I certainly would not like it is they went back to only displaying one class of pricing at a time. It is much easier to shop and compare flight options with the columns. Now if you could select/exclude columns that would be helpful, such as not displaying basic econ.
Nov 14, 2018, 1:18 pm
#6
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Perhaps their goal is to hide basic economy fares so people don’t always realize how much the pricing premium for elite benefits and seat assignments is. The difference has been creeping up, just as most of us predicted it would when BE was introduced, and it’s possible they have reached a pain threshold where they are starting to see more people opt for the BE fare (which isn’t actually the goal)...
Nov 14, 2018, 1:28 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,368
the (iPhone) app has been like that -- only showing one "experience" at a time, rather than the multi-column table from the full website (no doubt due to space constraints) -- for months
Nov 14, 2018, 2:38 pm
#10
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,043
Sounds like it's just using the m.delta.com mobile site to display the fares. With Chrome on Android, there's a checkbox in the Chrome settings menu for "Desktop site" which results in Delta displaying the results in the normal desktop layout instead of showing the results from the mobile site. Don't know if Safari has a similar setting. I would imagine Chrome on IPad would provide it.
Nov 14, 2018, 2:43 pm
#11
Original Poster
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
I tried, but can’t get it to post. FWIW, it now looks just like the iPhone app. Each cabin segregated to its own page. As late as last week, it showed all the fare options in columns on one page. I wonder how long it will be before they “enhance” all versions so you have wade through screen after screen to compare fares��.
Nov 14, 2018, 2:52 pm
#12
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,043
Does it look like this?? If so, it's just using the mobile site interface now on Safari on the IPad and nothing to freak out about. I found this tip for getting Safari to identify as a desktop so you can the get the desktop display --
https://ios.gadgethacks.com/how-to/s...phone-0163057/
https://ios.gadgethacks.com/how-to/s...phone-0163057/
Nov 14, 2018, 3:16 pm
#14
Original Poster
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
I tried that. It will give me the desktop booking page. But the results show as the m.delta.com. When I hold the refresh down on that result page, it cycles back to the desktop booking page.
So I tried in Chrome. It will give me the html booking page, but defaults to the mobile site display for the results.
Anyone else with an iPad getting the same thing?
So I tried in Chrome. It will give me the html booking page, but defaults to the mobile site display for the results.
Anyone else with an iPad getting the same thing?