Community
Wiki Posts
Search

Tenth Anniversary of DL/NW merger

Thread Tools
 
Search this Thread
 
Old Nov 1, 2018, 4:05 am
  #61  
FlyerTalk Evangelist
Hilton Contributor Badge
 
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Originally Posted by MSPeconomist
HND is not an "added" flight for MSP, it's a replacement for the NRT flight, which was twice (not once) daily for most of the year under PMNW, with both being 747s.
DL could've asked for HND from there other hubs. They decided on MSP. You have to ignore that each airport has a different draw to call it simply a replacement. Just like some airlines fly to both EWR and JFK., as each have different draws.
flyerCO is offline  
Old Nov 1, 2018, 5:33 am
  #62  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,718
Originally Posted by DL Platinum
I enjoyed traveling on the NW partner Continental as they had reciprocal benefits, and a MUCH better product.
Living on the west coast, the best of times was when NW, CO, and AS were all partnered up and you could fly all three, but build miles / status in WorldPerks.

Originally Posted by n7371f
And nwa.com was still more functional in 2008 than Delta.com is today.
Absolutely right.
jiburi likes this.
BearX220 is offline  
Old Nov 1, 2018, 7:42 am
  #63  
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by flyerCO
I'm not sure the DTW clubs really have needed updating. Yes they're still the old NW style. However they still look good and function.
They look good in a 1990's way. They style is extremely dated.

Originally Posted by flyerCO
MSP the main club is really old. It's not even the last version of how NW did their clubs.
That's not true. It was one of the first clubs to be Deltafied. It was done very cheaply and I agree it's not nice at all, but it's full of the white plastic look, and then the food service area was redone a year or so ago. All of the furniture is from the first generation of the new DL look, whereas the DTW literally still has NWA furniture (as does the MSP C club).
jdrtravel is offline  
Old Nov 1, 2018, 8:00 am
  #64  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,533
I seem to recall a time HP was also a partner.
Jaimito Cartero is offline  
Old Nov 1, 2018, 10:01 am
  #65  
 
Join Date: Apr 2002
Location: DTW
Programs: DL - PM, (NW - Plat), AA - Gold, Marriott - Plat, Avis - First
Posts: 955
I have nostalgia and miss NW, at least the 1999-2008 version of NW. I felt that NW finally had reached a level at or above its peers by 2005 in many areas, or the others were on a downward trajectory at the time.

Things I miss from NW:
nwa.com - great on usability and functionality, simple yet appealing UI, easy to find the stuff that mattered, and more ability to do things yourself versus delta.dumb 2018 edition
NW/KL alliance - so easy and interchangable; we took a step backwards with the DL/AF/KL arrangement now; much more difficult to book certain connections/ticketing, technology integration took a step backwards
Worldperks redemption - much easier to redeem and/or get better value for points redemption
NW Worldclubs - far less crowded than what has happened to Skyclubs, and I still like the decor and functionality of the Skyclubs that still resemble Worldclubs (DTW, MSP-C, MEM, ORD)
DC-9s, ARJs, SF3s - I actually really enjoyed these aircraft from a flying perspective. I know I must be weird that I actually like the SF3s.....
The hey-day of the Skyteam alliance NW/DL/CO and the ability to codeshare on each

Things I don't miss:
Dated, dirty interiors & seats (aka the 757 5500 series)
Militant gate agents & FAs that hated their jobs, hated their airline, and hated their passengers (most have retired by now thank goodness)
DC-10s always going mechanical
The schedule out of some mid-tier markets, when literally the last flight out was 4:30pm, making it more challenging for certain business trips (in the post-9/11 downsizing years)
DTWflyer is offline  
Old Nov 1, 2018, 10:32 am
  #66  
 
Join Date: Jul 2010
Programs: United Gold Elite, former multi-year Delta Plat, Hilton Diamond, Marriott Gold
Posts: 167
I can think of five things I particularly miss about NW, two which DL could easily bring back.

(1) Johnny Walker Black -- Much better than Dewers. It was a great scotch to drink on an airplane. Offering it would be an easy way for DL to distinguish itself from other airlines by offering something better than Dewers. DL should bring it back.

(2) James Paige beer -- This beer no longer exists, so it's not coming back, but it was fantastic. I miss it.

(3) The buttery twisted preztels -- Those were outstanding, and went very well with the Johnny Walker.

(4) The MEM hub -- This isn't coming back, but agree with the above that it was such an easy place to transfer through with some really distinctive food.

(5) The credit card annual mileage discount -- As I recall the old NW Visa card had a 4,000 mile discount certification every year. I'm surprised Amex and DL have not included something like this in their benefits. It's kind of brilliant because it's only valuable if you make a redemption, but it's valuable to the card holder because it was a flat 4,000 mile discount off an award booking. Obviously many, many more miles are necessary now than was the case back then (when 25,000 miles really did net you a free domestic RT), but something similar, such as an annual 10% discount off of one award redemption would be a great benefit. It would take a little bit of sting out of those 600,000 mile redemptions to fly Delta One to Europe.
youngdlplat is offline  
Old Nov 1, 2018, 12:26 pm
  #67  
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by youngdlplat

(5) The credit card annual mileage discount -- As I recall the old NW Visa card had a 4,000 mile discount certification every year. I'm surprised Amex and DL have not included something like this in their benefits. It's kind of brilliant because it's only valuable if you make a redemption, but it's valuable to the card holder because it was a flat 4,000 mile discount off an award booking. Obviously many, many more miles are necessary now than was the case back then (when 25,000 miles really did net you a free domestic RT), but something similar, such as an annual 10% discount off of one award redemption would be a great benefit. It would take a little bit of sting out of those 600,000 mile redemptions to fly Delta One to Europe.
The credit card benefits are now arguably much better: Plat/reserve Companion certificates, discounted Sky Club access, mileage bonus at certain spend levels depending on the card, and free checked luggage.
MarkP24 likes this.
jdrtravel is offline  
Old Nov 1, 2018, 5:58 pm
  #68  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Originally Posted by Jaimito Cartero
I seem to recall a time HP was also a partner.
That was back when NW had a golden share of CO, and CO had a golden share of HP. Times change.
worldwidedreamer is offline  
Old Nov 1, 2018, 7:45 pm
  #69  
 
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,209
Originally Posted by jdrtravel
The credit card benefits are now arguably much better: Plat/reserve Companion certificates, discounted Sky Club access, mileage bonus at certain spend levels depending on the card, and free checked luggage.
Yes they are quite good!
MarkP24 is offline  
Old Nov 1, 2018, 10:30 pm
  #70  
 
Join Date: Jan 2006
Location: CONUS
Posts: 947
You know what's interesting is talking to former NWA employees...and how many of them say they miss their airline. I always do a double take. When I flew Northwest I often felt like I loved the airline more than the people who were paid by it.

I had my challenges of disenfranchised flight attendants and even airport workers over the years. I recall that once I made Million it got better. And nothing will ever compare to the Chisholm "Platinum" line. Thank you Delta for keeping those fine folks.

Looking back I appreciate the reliability, swiftness and ease which NW made my travels. It wasn't always 5-star but it was reliable and I knew what to expect. And no one should forget the value of WorldPerks as a Platinum and MM. The folks that ran the FF understood their weaknesses and in most ways, the program compensated for it - maybe more than necessary. I felt spoiled when I had to live under SkyMiles.

And I think the former Northwest workers fondly recall the trailblazing ways of their airline. The history of the Red Tail in operations, technology and pushing the industry are what I believe they reminisce about. And that I agree with.


Originally Posted by DTWflyer
I have nostalgia and miss NW, at least the 1999-2008 version of NW. I felt that NW finally had reached a level at or above its peers by 2005 in many areas, or the others were on a downward trajectory at the time.

Things I miss from NW:
nwa.com - great on usability and functionality, simple yet appealing UI, easy to find the stuff that mattered, and more ability to do things yourself versus delta.dumb 2018 edition
NW/KL alliance - so easy and interchangable; we took a step backwards with the DL/AF/KL arrangement now; much more difficult to book certain connections/ticketing, technology integration took a step backwards
Worldperks redemption - much easier to redeem and/or get better value for points redemption
NW Worldclubs - far less crowded than what has happened to Skyclubs, and I still like the decor and functionality of the Skyclubs that still resemble Worldclubs (DTW, MSP-C, MEM, ORD)
DC-9s, ARJs, SF3s - I actually really enjoyed these aircraft from a flying perspective. I know I must be weird that I actually like the SF3s.....
The hey-day of the Skyteam alliance NW/DL/CO and the ability to codeshare on each

Things I don't miss:
Dated, dirty interiors & seats (aka the 757 5500 series)
Militant gate agents & FAs that hated their jobs, hated their airline, and hated their passengers (most have retired by now thank goodness)
DC-10s always going mechanical
The schedule out of some mid-tier markets, when literally the last flight out was 4:30pm, making it more challenging for certain business trips (in the post-9/11 downsizing years)
n7371f is offline  
Old Nov 1, 2018, 11:07 pm
  #71  
 
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,944
Originally Posted by ab2013
Things that I miss:
...
Not exactly a victim of the merger but... CINNABON in old Davey terminal before McNamara opened (before 2001?).
oh man; that Cinnabon. NW stranded me in DTW back in 1997 overnight with a group of school compatriots, and we had to spend that time sleeplessly wandering the terminal. Sometime around 4am, the smell of Cinnabon wafted through the hallways, and we wandered down there desperately hoping to get some early. The staff were more than happy to accept an oddly round number amount of cash for some early-baked Cinnabons before the official opening, and I would be very surprised if that ended up in the cash drawer. Not that I cared. Because Cinnabons.

also, oh man, that terminal was so bad. McNamara represented an airport going from the worst in the county to the best basically overnight; huge kudos to Detroit and Northwest for having the vision to do it right with the rebuild.
BenA is offline  
Old Nov 1, 2018, 11:13 pm
  #72  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Originally Posted by youngdlplat
(when 25,000 miles really did net you a free domestic RT),
Don't mislead. It still does. Sometimes even cheaper.
MarkP24 likes this.
indufan is offline  
Old Nov 1, 2018, 11:27 pm
  #73  
 
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,944
Originally Posted by indufan
Don't mislead. It still does. Sometimes even cheaper.
While I’m a chief antagonist when it comes to whining about SkyMiles values -if anything, domestic redemptions are the sweet spot these days. Prices on international J trips keep creeping up to crazy levels, but domestic Y trips can be had for oddly low prices. I just was able to book SEA-DCA round trip for 10k miles on dates that would have been $350 for a Main Cabin revenue ticket - I consider that excellent value.
MarkP24 likes this.
BenA is offline  
Old Nov 2, 2018, 1:50 am
  #74  
FlyerTalk Evangelist
Hilton Contributor Badge
 
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Originally Posted by jdrtravel
They look good in a 1990's way. They style is extremely dated.



That's not true. It was one of the first clubs to be Deltafied. It was done very cheaply and I agree it's not nice at all, but it's full of the white plastic look, and then the food service area was redone a year or so ago. All of the furniture is from the first generation of the new DL look, whereas the DTW literally still has NWA furniture (as does the MSP C club).
Originally Posted by Jaimito Cartero
I seem to recall a time HP was also a partner.
Originally Posted by worldwidedreamer
That was back when NW had a golden share of CO, and CO had a golden share of HP. Times change.
I seem to remember the main MSP club not DLtifying till they moved the checkin desk. (It was on the side by the door and full service was just the part of current desk that was perpendicular to the door) Even then till the recent add of the food bar it really wasn't much different from NW days except the plastic blue background behind checkin.

HP was a CO partner. I don't remember them being a NW partner. If I remember I held off moving from CO Onepass/Presidents Club to NW WP/WC Since I used HP frequently. You got access to their lounge at LAS/PHX and got upgrades based on CO status/PC membership.
flyerCO is offline  
Old Nov 2, 2018, 8:34 am
  #75  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,718
Originally Posted by flyerCO
HP was a CO partner. I don't remember them being a NW partner... You got access to their lounge at LAS/PHX and got upgrades based on CO status/PC membership.
What I remember about CO/HP was that CO wanted up to $2k for a last-minute SEA-IAH roundtrip, while HP charged about $350 via PHX and upgraded CO Plats. I wonder why CO let that go on for so long.
BearX220 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.