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Delta Availability not Showing on ExpertFlyer Anymore?

Delta Availability not Showing on ExpertFlyer Anymore?

Old Oct 25, 18, 5:00 pm
  #1  
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Join Date: Apr 2013
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Question Delta Availability not Showing on ExpertFlyer Anymore?

Hi, I have expertFlyer subscription and can't get any Delta information for awards to show up, no matter what i try, and even after checking the same dates that I see are available on delta.com and also have confirmed are available on korean air partner booking site.

Can anybody indeed confirm that Delta no longer works on expert flyer? Or maybe there is something wrong with my browser/cookies etc, because the parameters on expert flyer look pretty straight forward...

thanks in advance
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Old Oct 25, 18, 5:35 pm
  #2  
 
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Originally Posted by flymax77 View Post
Hi, I have expertFlyer subscription and can't get any Delta information for awards to show up, no matter what i try, and even after checking the same dates that I see are available on delta.com and also have confirmed are available on korean air partner booking site.

Can anybody indeed confirm that Delta no longer works on expert flyer? Or maybe there is something wrong with my browser/cookies etc, because the parameters on expert flyer look pretty straight forward...

thanks in advance
It's working for me...
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Old Oct 25, 18, 5:52 pm
  #3  
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what dates are you seeing that work? I will try to replicate...
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Old Oct 25, 18, 7:34 pm
  #4  
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Originally Posted by flymax77 View Post
Hi, I have expertFlyer subscription and can't get any Delta information for awards to show up, no matter what i try, and even after checking the same dates that I see are available on delta.com and also have confirmed are available on korean air partner booking site.

Can anybody indeed confirm that Delta no longer works on expert flyer? Or maybe there is something wrong with my browser/cookies etc, because the parameters on expert flyer look pretty straight forward...

thanks in advance
As we wrote in our reply to your email earlier: As noted in the Award search, we only show low level/partner level award inventory, Delta.com doesn't tell you what level you are looking at. If you want help with a specific example then you should email us the flight specifics you are referring to.
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Old Oct 26, 18, 2:10 pm
  #5  
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11/25 - 12/4 lax to ogg shows round trip avail on delta on Korean air in economy but I get nothing when using expert flyer for that date or any dates


Tried many confirmed avail award dates but nothing on expert flyer.. using chrome... disable ad block?
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Old Oct 26, 18, 3:33 pm
  #6  
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Originally Posted by longing4piedmont View Post
It's working for me...
As it is for us:

Results from https://www.ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing LAX on 02/07/19 12:00 AM for ATL
Flying DL on booking class R O N


Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
DL 2990 0 LAX ATL 777 Unavailable First - Saver Level 1/Partner Award R N
02/07/19 9:00 AM 02/07/19 4:18 PM NA / NA Business - Saver Level 1/Partner Award O N
Economy - Saver Level 1/Partner Award N Y

.......


Our data source may be having an issue with the airport code OGG, we'll take a look. Please email us directly at [email protected] to report any issues with a specific example so we can replicate.
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Old Oct 26, 18, 3:39 pm
  #7  
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Thumbs up

Originally Posted by ExpertFlyer Voice View Post
As it is for us:

Results from https://www.ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing LAX on 02/07/19 12:00 AM for ATL
Flying DL on booking class R O N


Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
DL 2990 0 LAX ATL 777 Unavailable First - Saver Level 1/Partner Award R N
02/07/19 9:00 AM 02/07/19 4:18 PM NA / NA Business - Saver Level 1/Partner Award O N
Economy - Saver Level 1/Partner Award N Y

.......


Our data source may be having an issue with the airport code OGG, we'll take a look. Please email us directly at [email protected] to report any issues with a specific example so we can replicate.
Thanks for checking - looks like you were able to fix the issue with airport code OGG? I just refreshed and now I see the same N award avail in expert flyer that I was getting on Korean/Delta/Flying Blue
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Old Nov 15, 18, 8:02 pm
  #8  
 
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The alert fucntion hasn't work for a long time... you can full seatmap but the alert of a freed up seat doesn't work...
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Old Nov 16, 18, 3:01 am
  #9  
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Originally Posted by wlau View Post
The alert fucntion hasn't work for a long time... you can full seatmap but the alert of a freed up seat doesn't work...
Yes it does work, the Seat Alerts work the same for all airlines, if the seat map for an airline works then the Seat Alert for it works too. If you have a specific issue then email us at [email protected] so we can look at the alerts on your account. It's likely they are not configured to alert for what you would like.
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Old Nov 16, 18, 9:46 am
  #10  
 
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