Delta CEO Declares Free In-Flight Wi-Fi Is Coming
Oct 4, 2018, 11:20 am
#46
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I’m sitting in Turkish Airlines J JFK-IST and WiFi is totally free.....all I did was enter my name and seat number.....impressive!
Oct 4, 2018, 11:23 am
#47
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If I had to swag it I'd say my ratio of WiFi success is 20:60:10. 20% of the time I have zero issues - I can connect when I first try and the connections hold the whole trip without disconnecting once. 60% of the time I have minor issues: I will have trouble connecting for the first time or I lose connectivity a couple of times throughout the flight. Not ideal but tolerable. 10% of the time I have major issues that make it close to unusable - either it takes an hour to successfully connect, it doesn't connect at all (i.e. it's just broken), or when I do connect the connection drops regularly every few minutes.
Oct 18, 2018, 10:34 am
#49
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Delta Air Lines CEO Ed Bastian said he wants to eventually make in-flight Wi-Fi free, but it could be two to three years before that happens.
That’s partly because the technology is not yet up to par, Bastian said.
“I don’t think our customers should have to pay for Wi-Fi in the air,” Bastian said. But, “the first thing we need to do is we need to get the technical capability to be able to offer not just free Wi-Fi, but Wi-Fi that works as well in the sky as on the ground, in terms of bandwidth and streaming capacity.”
That’s partly because the technology is not yet up to par, Bastian said.
“I don’t think our customers should have to pay for Wi-Fi in the air,” Bastian said. But, “the first thing we need to do is we need to get the technical capability to be able to offer not just free Wi-Fi, but Wi-Fi that works as well in the sky as on the ground, in terms of bandwidth and streaming capacity.”
